My cat hates the vet. She turns into a vicious little monster every time the word vet is even…read morementioned. So having to actually take her into one is a momentous task. The last time I took her to the vet she ended up clawing the back of the vet, and trying to swing from the 2 meter high window sill. I took her into Glenvale vet, in Glen Waverley, ready for a war. We waited less than ten minutes, which was a good start. When we were called in, the vet was lovely. She was very gentle and friendly towards my cat, and my cat really responded to that. I was shocked when she proceeded to purr and rub herself up against the vet. I have never seen her behave so relaxed in the company of a vet. She was even more than happy to allow the vet to take her temp. My cat ended up needed a course of antibiotics, and I took her back in for a follow up and was not charged for the second consult. I thought that was fantastic. It is expensive enough to care for animals without the added cost of expensive vet trips. Even now I live a good distance away from this vet, but it's worth me traveling there when my cat needs attention because I know she feels comfortable there.

From the owner: Opposite "The Glen Shopping Centre"read more

Our previous dog, Charlie, was with Mitcham Vet Clinic, so when we got our new puppy, Bao, there…read morewas no hesitation to ensure Bao is with Mitcham Vet Clinic. With a new owner, Dr Hootan Shah and new team on board, we have absolute confidence with the care Bao will be getting. Bao being a toy poodle has high level of anxiety but she's absolutely happy to be vaccinated and meeting the vet/s that are treating her that she will forgo her treats for extra tummy rubs. Have no hesitation in recommending Mitcham Veterinary Clinic and the beautiful teams

One of the worst veterinary clinics I have ever been to. If you really care about your pet don't…read morebother with this place. Their web site with dead links and very little information is exactly right, suits them perfectly.

From the owner: Let our veterinary family look after the animal members of your family.read more

Having to use Animal Emergency is never a fun experience, but it's great to know they are around if…read moreneeded. Animal emergency operate out of normal vet hours, so usually 6pm-9am. If you do need to come here, make sure you bring your credit card, and be prepared to pay. Usually they take a $500 part payment before they will even do an initial consultation. On the 2 occasions I went here it was to take two sick kittens. Both needed to be put down, but only after they had tried to rehydrate them, both occasions ended up costing $1000 plus. However, my parents have used AE when their cat ripped out her stitches after desexing and pulled out all her intestines. Their bill was in excess of $1500, but the cat survived and is going strong. The fact is in the position, most people will opt for this type of service rather than watch their animals suffer.

Our dog was hit by a car on a sunday afternoon. The care he received was perfect from the way he…read morewas handled, to the cleanliness and comfort of the pen he was in, and the medical decision making. He was there overnight, and we were kept informed by phone, and welcome to come and visit him before we went to bed. He was transferred to our usual vet in the morning for his final treatment and the communication with our vet was also perfect. We as grateful to have such a service available if we need it again. It is a costly exercise, but if you consider the setup and expertise, we got value for our money.

I have been using this clinic since 1980s, although I live some distance away. I find the vets and…read morenurses provide excellent care, and the cost is very competitive. My first visit was with a problem that was misdiagnosed by several vets, but at Sandown the vet knew immediately what it was and simple treatment sorted it out quickly.

First of all this place shouldn't be called Value Vet as it's not really cheap. There are probably…read moremore expensive vets around, but I have been to cheaper. Many of the vets are good and I happily took my dog here for two years and was quite happy with them. Then my dog got a hair ball stuck in his abdomen and after $1000 worth of tests, they still had no idea what was wrong with him. They decided that they would start giving him different medication, which I had to pay for, until they could figure it out. At this point he had barely eaten any food in almost a week. Worst of all, they asked to see me every time I came back. Each 5 minute talk to me cost me another $70 for a consultation. After spending all this money, I took my dog to the RSPCA vet in Burwood. They charged me $40 for a second opinion, then another x-ray, which showed the obstruction. The full tests and operation there cost me $1000 compared to the $1000 at Vermont Value Vet just for tests. I worry that if I had kept taking my dog for more medication, he wouldn't be alive today. Unfortunately two years of good service, doesn't make up for a not being able to see a hairball and almost cost my dog his life. If you have a small problem with your dog and need somewhere close, this place is fine. If you are worried about your dog and he may need tests done, take him elsewhere.

Great people who love my fur family as much as I do. They…read moreare professional, kind and caring. Dr Hugh and the team are brilliant, our family loves them all. They are great value for my money and best of all, they are my local vet. Love you guy's, Kerry Steele