We contacted Brandon's Towing & Recovery out of Athens, GA on 1/9/26 after one of our drivers experienced a load shift on an open-deck flatbed carrying steel. One piece (approximately 61 lbs) had fallen off the trailer, and another piece (approximately 260 lbs) was hanging partially off the side. When we reached out, Brandon's Towing requested photos and the exact location of the trailer, which we promptly provided. After further coordination with our driver, we advised that it would be best for service to be performed Saturday morning, 1/10/26, as we had not yet agreed on pricing or scope of work. Despite this, Brandon advised that his truck was already en route, even though no agreement had been made. Their team arrived, straightened the two pieces of steel, and were on site for approximately one hour. After completion, they demanded $1,450 for the service. When we questioned the rate, they refused to negotiate or explain the pricing and instead threatened to have our trailer impounded if payment was not made immediately. This was an extremely disappointing experience and felt like a deceptive and coercive business practice, especially given that no rate was agreed upon prior to dispatch. read more

Yes, don't work for this company. Don't call this company. Don't allow this company to come out. I've worked for this company for one month and still haven't gotten paid. He's trying to rip you off. Screw you out your money don't hire him if you're get roadside assistance from him don't cancel it get someone else. Make sure you tell them that, you didn't feel safe because he's not doesn't pay his employees. I've put in my hours every single night more than least 40 a week and still no payment. read more

Do NOT call this company for towing. They overcharged me, damaged my vehicle, and will not take liability. I had to file a claim with my insurance and they will not respond to my insurance company. They are claiming that the damages they did to my truck were "pre-existing". I just bought my vehicle and the body damage they created was absolutely not there prior to the tow. They are not equipped for the job and they are totally dishonest. They sent a out a flat bed trailer with no winch and proceeded to push my car up a ramp to load it. It took several tries to load it. One employee was a very large guy and he left a huge dent in my tailgate. I have pictures and video footage of everything, and they are still claiming this was a "pre-existing" dent. They should not be in business read more