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    Brandon Tran ,DMD - Lucent Dental

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Brandon Tran ,DMD - Lucent Dental

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Brandon Tran ,DMD - Lucent Dental Photos

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    2 years ago

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    Dental One Associates of Woodson Square

    Dental One Associates of Woodson Square

    2.5(78 reviews)
    0.0 mi

    I had 20 crowns done in 20 years ago to hide my brown teeth from a tetracycline reaction as a baby…read morein the 1960's, so I have lots of experience with Dentists! My wife suggested I see Dr. Wang after I cracked a crown. I have had 2 visits and just had my crown repaired. I am very comfortable already with Dr. Wang, he seems to be very meticulous to details............which my wife agrees! His staff (Juany - dental assistant) has been wonderful and reassuring during my visits. Chisun (another assistant) did a deep cleaning and was very thorough explaining exactly what she would be doing and what to expect after. Trust me, a deep cleaning is NOT fun, but Dr. Wang numbed my mouth so well I felt nothing. Yeah, the office is a little dated and could use some updating, but I will take a very competent Dentist and staff over the surroundings any day!!!!!!! Also, I am habitually early to appointments................at both appointments I was taken early. First time I have not waited in a Dentist office that were running late. NOTE" the 3 photos are of the Springfield dental One building, not the one next to Woodson HS.

    I had a disappointing experience with the front office staff at Dental One Associates of Woodson…read moreSquare. Dr. Sandy Lin was very nice, professional, and thorough during my visit. However, I had several concerns with the front desk staff, particularly regarding my insurance eligibility. The office was listed as an in-network provider with my insurance company, but the front desk staff repeatedly told me otherwise and were unable to properly assist me with verifying my coverage. Eventually, my insurance processed and paid for my exam and X-rays, but the front desk staff still did not acknowledge that the office was listed as an in-network provider under my insurance plan. In addition, the manager, Christina, told me that she would contact me in two weeks after submitting a pre-authorization request to my insurance company for my treatment plan but I did not hear from her. I did not feel that my concerns were handled with the level of care and professionalism I expected. Overall, I was disappointed with the customer service I received from the front office. I felt that my concerns were not taken seriously and that there was a lack of communication and follow-through. While I was happy with Dr. Sandy Lin, my experience with the front office staff was very frustrating.

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    Dental One Associates of Woodson Square
    Dental One Associates of Woodson Square

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    Optimal Dental Center

    Optimal Dental Center

    4.6(111 reviews)
    3.0 mi

    I'm actually surprised at all the 5 stars reviews for this place. I initially booked my first…read moreappointment with them because of all the positive reviews. Upon arriving there, the front desk individual didn't even bother looking at my account and made me sign all the paperwork that I already did ahead of time. I didn't want to argue with her and make a bad impression for my first visit, so I just redid them all - just for her to look at my account after I handed her the papers and say, "Oh! Somebody wrote a note here saying you already did it!" I got pulled to the back by an assistant (?), she never introduced herself or what role she did. She did a fantastic job with the x-rays and cleaning though! A lady named Kim walked in next, no clue what her role was either. She spoke to me about cleaning and flossing as if I were a 5 year old child. I'm a petite woman who is on the younger side, but cmon. As someone who's worked in healthcare for over 5 years, this was the worst bedside manner I've ever seen and experienced in my life. Dr. Nguyen was the next person in the room and spoke about 5 words to me then left. I am interested in doing Invisalign but they do consultations only on Wednesdays and Fridays with the last appointment being at 4pm. Nothing on Saturdays. That's difficulty for someone who works an 8-5 job and cannot get off. Overall, I was unimpressed with this visit and will be debating with coming back.

    Dr. Dang is one of the best dentists I've across. My wife got a procedure done and said it was the…read moreleast painful dental procedure she had had. Also I find their prices very reasonable and they often offer discounts for up-front payments for services. Dr. Dang will be our regular dentist for many years to come.

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    Optimal Dental Center
    Optimal Dental Center
    Optimal Dental Center

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    Brandon Tran ,DMD - Lucent Dental - generaldentistry - Updated September 2026

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