Many thanks to everyone at Forest Ave animal hospital. The entire staff is helpful and considerateread more

All my dogs have been seen by the vets at FAAH. They and their vet techs are kind, compassionate,…read moreand love what they do. All my dogs have had top notch care by Dr. Gaines and her team are so knowledgeable. My Philip Alexander (pittie) loves to go to the vet to see his friends there!

The staff is fantastic. Very helpful. not many businesses are helpful like vca Dover. They go out…read moreof their way to help. Highly recommend

Outstanding vet team. Dr. Perza, Dr. Giilison, and Vet staff ( which I cant remember their names-…read morebut they are the main ones (techs, front desk, office staff) that keep the system running) have always been top notch. Even to the point of requesting an urgent appointment, and the staff squeezing us in. I cant express my relief knowing I was able to have Dr. Perza and staff assist in the time we needed them. Our situtation has been dealing with multiple animals, with average issues, and each time was dealt with professionalism, options, care, and respect. I would highly recommend VCA, as I think they have a great staff, and provide great care to both the animal and the human.

This office was outstanding from the first phone call to the time we checked out. Our toy poodle…read morehad an FHO in April. She injured that same leg so I called and was told they would gladly look at her. We maybe waited 10 mins in the waiting room. The tech took her to the treatment room for vitals and when she brought her back, Dr Hunt was right behind them. He examined her, did xrays, came back in, showed us the xrays AND explained in detail what needed to be done. I was skeptical about going here because I read some of the negative reviews but I have nothing but wonderful things to say about all the staff and the care that they provided.

Went in last night with my golden retriever and we had an excellent experience! The receptionist…read morewas helpful on the phone and made the check in process a breeze. We were roomed quickly and waiting a reasonable length of time to see the doctor. He was excellent as was our tech. They made a stressful situation way more bearable. I would definitely come back if another emergency arises (hopefully not). Prices to be expected with it being an ER vet. Clean too! Thank you guys!

Dr Ussellman is amazing. My cat loves her. The whole staff is great. The hospital is clean and…read morewelcoming

I brought my two cats in for what should have been a routine annual wellness visit, and it turned…read moreinto one of the most unprofessional veterinary experiences I've ever had. During the appointment, the veterinarian, a short older caucasian woman, repeatedly yelled at the veterinary technicians in front of us. The entire room became visibly tense, and MY GIRLS - MY FIVE YEAR OLD SPAYED CATS WHO ARE MY ONLY CHILDREN - who had already been stressed by being in an unfamiliar environment... became even more agitated. No animal should be examined in an environment where staff are being screamed at. The veterinarian whom I believe her name was Dr. Gallagher, then raised her voice toward me and instructed me to stay away from my own cat because she claimed she knew my cat would scratch me. This was particularly inappropriate considering she had never met me or my cat before that day. My cat's behavior was far more likely a response to the chaotic, high-stress atmosphere that had been created in the exam room. I remained respectful and civil throughout the visit because I did not want to escalate the situation or create additional stress for my pets. However, I left feeling shocked by how both the staff and I were treated. The veterinary technicians deserved far better than to be spoken to that way, and so did the clients. This experience fell well below the level of professionalism I expect from a veterinary practice. Unfortunately, instead of feeling confident in my pets' care, I left feeling uncomfortable, embarrassed, and disappointed. I sincerely hope the practice addresses this behavior because neither employees nor clients should have to experience it.

Doctors are good at what they do!!! I guess I'm a bit disgruntled about the cost of services in…read moreboth Kent & Sussex Counties for the care of "any" pet. I pay more for my dog than I do myself on an out of pocket comparison.

They killed two of my cats and they could put your animals at risk too. A number of years ago one…read moreof my cats became ill, this place was are regular place but weren't open (Sunday). We took ill cat to the animal hospital. There we learned our cat had an enlarged heart and needed to be on meds. We went for a follow up a week later and they demanded we take the cat off the heart meds even though we told them the animal hospital stressed the cat needed to be on them. Two weeks later our cat passed away. Fast forward to today, chalk the first one up to honest mistake. This next mistake, unforgivable. My elderly cat (16 yo) came in due to a drop in weight. Concerned they did blood work and a host of other tests. They said the cat was just old and otherwise it was in "top health." A number of months pass and she slowly losses more energy and develops an eye infection. Again this place was unavailable to see my cat but could squeeze it in for an extra hundred bucks. I again am forced to take her to the animal hospital. There they look at her file and said not only does she most likely have CANCER, but her one lung is gone, and she has FAILING kidneys. Again, this isn't something they did tests for, this is something already in her file that Governors Animal Hospital REFUSED and NEGLECTED to ever tell me about. Don't take your animal here, they are not safe. They will lie to you, and they will charge you top dollar to do so.

The vet's and staff wonderful. This morning We lost our…read morebeloved Scout. She was treated with such kindness and compassion, I can not thank them enough. We will miss her forever.

I brought my two cats in for what should have been a routine annual wellness visit, and it turned…read moreinto one of the most unprofessional veterinary experiences I've ever had. During the appointment, the veterinarian, a short older caucasian woman, repeatedly yelled at the veterinary technicians in front of us. The entire room became visibly tense, and MY GIRLS - MY FIVE YEAR OLD SPAYED CATS WHO ARE MY ONLY CHILDREN - who had already been stressed by being in an unfamiliar environment... became even more agitated. No animal should be examined in an environment where staff are being screamed at. The veterinarian whom I believe her name was Dr. Gallagher, then raised her voice toward me and instructed me to stay away from my own cat because she claimed she knew my cat would scratch me. This was particularly inappropriate considering she had never met me or my cat before that day. My cat's behavior was far more likely a response to the chaotic, high-stress atmosphere that had been created in the exam room. I remained respectful and civil throughout the visit because I did not want to escalate the situation or create additional stress for my pets. However, I left feeling shocked by how both the staff and I were treated. The veterinary technicians deserved far better than to be spoken to that way, and so did the clients. This experience fell well below the level of professionalism I expect from a veterinary practice. Unfortunately, instead of feeling confident in my pets' care, I left feeling uncomfortable, embarrassed, and disappointed. I sincerely hope the practice addresses this behavior because neither employees nor clients should have to experience it.

Dr. Araque has been treating our 2 skittish rescue cats for about a year now, and we are incredibly…read morepleased with his service. We are always impressed by his gentleness, knowledge and his array of equipment that allows for us to get everything from routine vaccines to analytic bloodwork done in one visit. His lovely wife also comes along as his veterinary assistant, and she is also great with our boys. It saves us the time and trauma of taking our cats out of our home and into an unfamiliar environment with loud noises. Delmarva Mobile Veterinary is worth the extra money and highly recommended!

I have contacted him on 4 different occasions asking for help. My dog doesn't travel without…read morevomiting. Each time he has told me to go to my vet. When I brought it to his attention he threatened me with legal action. Says I am harassing him. I have every email and messages to him and from him. Not friendly at all. If he doesn't want to come see my dog just say so!

They pick up your pup in the parking lot as you can't come in. He got his shots and was out in…read morefifteen minutes tops. They also checked with me and asked if they could clip his nails and clean his ears. I'm very happy and much cheaper than regular vet.

Everything went smooth, called when outside in parking lot, staff came out, took my dog. My dog…read morewas examined and received shots that I wanted her to get. Also Sadie had a chip and I was sent a email from when you're dog is lost. I'm thankful for VetIQ, set this up to send to me so I could update everything with Sadie

This place needs to reevaluate their staff. I could tell my dog was manhandled. When he was picked…read moreup, he looked traumatized. Dr. Crook diagnosed him with diabetes, but yet wouldn't provide any lab results, confirming it. After the treatment began, my dog's body just started to deteriorate. This doctor had the worst attitude.......in general, This place was a horrible experience. Please take care of your babies and don't let this doctor near them. Update, my dog is dead

I absolutely love Duck Creek. They are never too busy to take my old man in. They always treat us…read moregood from food, to constant shots for to his allergy problem, vetsulin for his diabetes, needles just everything. They saved my little man's life literally. They are so amazing! Dr. Crooke is amazing and their techs are the best. Maria a tech there is a doll. So encouraging!! Thank you guys always much love, Ali and Monkey