This office was outstanding from the first phone call to the time we checked out. Our toy poodle had an FHO in April. She injured that same leg so I called and was told they would gladly look at her. We maybe waited 10 mins in the waiting room. The tech took her to the treatment room for vitals and when she brought her back, Dr Hunt was right behind them. He examined her, did xrays, came back in, showed us the xrays AND explained in detail what needed to be done. I was skeptical about going here because I read some of the negative reviews but I have nothing but wonderful things to say about all the staff and the care that they provided. read more

Went in last night with my golden retriever and we had an excellent experience! The receptionist was helpful on the phone and made the check in process a breeze. We were roomed quickly and waiting a reasonable length of time to see the doctor. He was excellent as was our tech. They made a stressful situation way more bearable. I would definitely come back if another emergency arises (hopefully not). Prices to be expected with it being an ER vet. Clean too! Thank you guys! read more

Delmarva Animal Emergency Center - Waiting area - Veterinarians Near Me - Dover, Delaware

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STAY AWAY! THEY ALMOST KILLED MY CAT!!! We brought my sick cat in on a Saturday because we suspected he had a UTI. We were told he did not have a UTI, was diagnosed with FIC, and that there was little that could be done other than reducing stress. On Monday, my regular veterinarian learned about the visit and strongly urged us to bring him in for a follow-up. After examining him, they diagnosed a severe UTI and told us he was in very bad shape. His testing showed blood, pus, and infection in his urine. Had my veterinarian not insisted on seeing him, we likely would have followed the ER vet's advice that his symptoms would simply "come and go" and not seek further treatment. It's frightening to think about what could have happened if we had waited. When I contacted the ER clinic regarding the misdiagnosis, I was told that the test results were "open to interpretation." That response is deeply concerning given the seriousness of my cat's condition. Our visit left us with a misdiagnosis, $500+ bill, and cat that almost died. Please learn from our experience and don't let our story be yours...It may save your pet's life! read more

This is an amazing state of the art facility! Great support staff. Awesome management!

Had to bring our very sick baby , Maya here for treatment. From start of our appt til we said goodbye they were compassionate , kind and gentle with our little girl. Very open with costs and the unfortunate outcome. Very respectful and understanding of our grief . 5 star pet care read more

My son had a very bad experience with this vet hospital first they told my son they wasn't going treat our dog til they new they was going pay, he telling them can yall at least help him so he won't suffer, my mom is on her way he was exposed to carbon monoxide poisonin, bar hanging on, my son was so upset crying like mom I don't want him to die, the thing is they was just rude my son said, they didn't have empathy for his situation, it got paid it was just trying figure out how to pay $1,500 in the middle of the night, so we end up taking him to Bluepearl hospital where they wasn't like that very loving caring to our situation wnd up costing more money but he got the best treatment ay the other hospita, so up to you if you want to take a chance here, I'll drive up north Delaware if any of my fur babies needs help read more

I brought my Bassett hound here as an emergency. the only reason I'm giving a 4/5 star review is because of the long wait time to be seen, but I believe there was only one doctor onsite so there's that. our visit turned out to be worse than I anticipated. the staff and doctor was very compassionate with me and my pup, while I was a wreck. they went above what any other vet would've done in the circumstances to help me make peace with the situation, speaking from experience. the pricing was reasonable. I would recommend this pet hospital, just know you will experience long wait time to be seen, but the treatment you'll receive from the staff makes up for it. read more

My parents took their sick dog to this center on 6/20/25. They were checked in at 7:15pm and had to wait in their car (after numerous updates that they were 6th in line) and they weren't seen until 3:00am...in which time they sat in a room with their sick dog, without being seen....for 1 additional hour. So, the doctor didn't see/examine our dog until 4:30am. Mind you, both of my parents are 70+ yrs old. This is by far, the most unprofessional and unattentive emergency center that they have ever been too. If you are considering emergency care needs for you beloved pet, do yourself a favor and consider a more professional, attentive center, such as Blue Pearl 24 hr emergency center. The drive may take an extra 20 mins, but the care amd service received there will be well worth it. read more

I brought my very sick 11 yo Newfoundand in as an emergency visit. I knew the ultimate outcome would be to euthanize her. They were very kind and helped me through the process. The Vet, unfortunately I forget her name, was very kind she even let me look at Nana's X-rays to help me accept the inevitably of my decision which was extremely helpful. The euthanasia, although very difficult, was a respectful process. I would recommend highly. The physical plant is not attractive, but the care was excellent. read more

Our boxer suffered from BLOAT over Memorial Day weekend. We were lucky to find a vet that was open and help her. Thank you to the staff for taking such good care of Rosie. They were very compassionate, knowledgeable and she was in surgery within an hour after arriving there. They kept us informed of her progress every step. Rosie is almost back to herself. read more

This place is the absolute worst. I brought my 5 yo lab in foaming at the mouth, extreme seizure, did not know us, our home or our vehicles after the seizure. The did absolutely nothing besides give her some fluid and say that seizures are common in labs. They charged us over $500 and gave her back to us with 2 suppositories in case she had another seizure. They never mentioned she 1. had a fever 2. had a ton of abnormal labs. She died 15 minutes after getting her home. They deserve no stars!!!!!!!!!!!! read more

We live locally, but my daughter, who lives many hours away, was watching a dog. She has no vets near her. Unfortunately, her small children left Play Doh out for the dog to get into. In a panic, I called Delmarva Animal Emergency. They couldn't have been more helpful. She gave me the number of Pet Poison Control for my daughter, as well as a quick, interim thing to try to get it out of his system, after checking with the Vet. I will be forever grateful to Delaware Animal Emergency. read more

This place took my dog when NO ONE ELSE WOULD!! Dr. Brown and all the girls at Delmarva Emergency I owe you SO MUCH GRATITUDE, I don't know how my Darla May would have made it without you!!! Everyone was so calm so efficient so caring especially Dr Brown who was just fantastic keeping me informed about my girls progress!! Best veterinary experience of my fur mama life!!! To everyone out there You can Trust These People!!! read more

If I could give this place no stars, I would. The staff is rude. They did nothing for my cat and got $615 out of it. They couldn't answer any of my questions. They were not understanding at all when I started to get impatient with them. We were sitting in the parking lot for almost 3 hours just to take my sedated cat home... and spend hundreds of dollars for nothing when I could have used that money to take my animal somewhere better! Highly disappointed and very upset with this place. They told me I was never welcome back, which is fine, but I still have not heard from them about my cat's x ray results. I will NEVER bring another animal back to this place. BIGGEST MISTAKE! read more

My vet referred me here for emergencies that may pop up over the weekend after my cat Oreo was diagnosed FLUTD. He's been on an iv and at home and we had some concerns. We called and they suggested he be brought in right away. They said it would be $125 just to be seen. I asked if I could pay the balance on Monday. The receptionist said no and told us to just wait until Monday to see his usual vet instead. I asked if there was another option and she suggested taking out a loan to afford it. Was denied with for both and now we're stuck waiting for Monday. I'm extremely disappointed. I don't recommend this place but they're the only emergency vet in the area. Be prepared if you do decide to use their service in a pinch. read more

We have had to bring two animals here for emergency care. The staff is compassionate, thoroughly trained and provided excellent care both times. Highly recommend when your regular veterinarians office is closed. read more

I read most of the reviews on here and agree that this place is one I won't go to again either. I won't beleaguer you with the details, but our cat laid on a table while they talked $$$$ which we assured them we had to pay for the bill. We just about begged them to do something for her. $$$$ overruled. She died there and I still can't drive down Lebanon Road to this day. She passed over June 21, 2015 and it's still like it happened yesterday to me. read more

I took my pup here after she swallowed a fishing hook. I was told he could do surgery but we should feed Metamucil and wait 24 hours and she passed it! Pricy for x rays and a visit, but worth saving the $3000 on surgery! read more

I fucking hate this place I had my dog neutered and he was having complications so they told me they wanted to do emergency surgery the next day and they were going to charge me almost 1k for it. I went to my vets the next day they gave me some pills and it fixed the issue. This place just exists to steal money from pet owners. read more

Sadly I had to take my fur friend here one night after my reg vet was closed . It felt very clinical here and I felt no compassion from the staff . After I left my fur friend there for apps 1 hr I had to make a very hard decision to let him cross over the rainbow bridge . The vet told me " at least he has a good heart" . Sadly what had to be done was way out of my price range and for the age I felt I made the right decision due to the pets quality of life . I just don't think I can bring myself To go there again with there attitude . You just don't put people under a huge guilt trip like I received . People have to factor age of pet , my pet was already 17 yrs old . Prices are highly inflated 580.00 just to walk in and 2 X-rays . 20 bucks for a piece of tape you used as a sling. Shame on y'all taking advantage of people when there emotions are so mixed . God has a place for y'all read more

Kind, competent, accommodating. I saw Dr. Wade and although after x rays and blood work we were still unsure of my dog's exact issue, he made me feel like my dog was at least safe and that I could take him home for the night before bringing him to his regular vet once the weekend was over. It cost me a lot of money as do all emergency animal clinics, but they were great. All staff members were very nice. read more

My dog turned out to have a seizure last night and it was one of the scariest things I've been through. thankfully the woman on the phone was able to explain and reassure me that she could be checked out in the morning, it sounded like the episode had passed. After obtaining the # from vca Dover's VM, this hospital is making it onto my speed dial! Many thanks for making the awful experience bearable! read more

I had to create a voice for the unnecessary horrible treatment of animals, and their loving owners, who are the at the most vulnerable moments of their lives. BEWARE and please find a kinder emergency veterinarian office in the Southern Delaware area for your beloved pet in their final hours. Sincerely. Bless those that can't speak for themselves. May 26, 2013 To whom it may concern, It's taken a year for me to write this as it is so painful to express in words but it must be documented . On May 26th, 2012 I brought my beloved Ginger (Golden Retriever) into your facility as she was in acute abdominal pain. My fear was that she had a twisted stomach.... after much testing and x-rays , the Veterinarian delightfully acknowledged she didn't have a twisted stomach, she declared the ("the good news") is she had fatal cancer of the spleen. Long story short, we had to put her down. She was then literally stabbed in the paw by the technician with a thick needle , without a sedative or topical pain reliever, and that made her scream in pain ...and then she vomited. (This dog had the highest tolerance to pain, cold, heat, etc....) Then the tech literally barbacically dragged her by the throat (rope they had) to another room, without her own harness, as I repeatedly plead with her "please no don't, please stop, use her harness." The Tech's attitude was "just another's day's work", and it suddenly felt like a kill shelter,. Worse more, and even more confusing, I was not sure if the Propofol had already been uploaded into Ginger's system, and when asked, no one would give me an answer. I assumed it already had, and started to say my goodbyes. They finally shaved her back leg, (once they dragged Ginger to the other room), finally, finally gave Ginger a sedative, and administered PropofoI. (This should have been protocol and explained)I We said goodbye finally. Can you imagine the horror, and the confusion? This was my Love of my life who lived a dignified and blessed life. She died in pain and horror in the hands Monsters who call themselves "animal lovers." I have grieved more about how she was treated during her final moments of her life than anything else. A year later it still makes me sick to my stomach to think of how poorly she was treated by these people in her final hour. If they had known her maybe they would have been kinder. She was she epitome of sweet, smart, loyal, athletic, ball obsessed, sensitive, hilarious, loving and fun. Shame on you. My previous vet in Washington State would have never ever ever... And even two weeks later when we went to pick up her creamated ashes...no one looked us in the eye or said a word. They just collected money and looked at the ground. Shame. read more

I hope to never have to go here again, although if my animals life were in jeopardy and time was of the essence, I guess I would, simply due to lack of options. I had to take my 82 year old Mother's cat (14 Y/O Maine Coon) to be put down. Of course it was emotional for me, because her cat had been her main companion since 2005 when my father passed, so I felt terrible being the one to take her cat away knowing I wasn't going to be bringing him back. Note: She asked me to take him; she knew he needed to be put down because the treatments she had done for him were not helping and he was not eating and super skinny; she just physically couldn't do it herself for medical reasons. So, we get there, my sister met me there, for emotional support and because she was burying Scoot in her backyard with her cats, per my Mom's wish. The lady at the desk was nice and helpful, the tech who was there asked if we were staying with him as he was put down, and of course we thought we should, since we were the only family there, so the tech said he had to put a catheter in, and took him away while I finished at the desk. The tech had a problem with the catheter, so it took a while, but we knew that Scoot was very skinny and hadn't been eating and had recently quit drinking as well, so he was dehydrated, which I'm sure made it difficult. No fault or blame here. However, once he got the catheter in, the tech came walking towards the waiting room where we were, and to my horror, he was holding my Mom's cat just under his front legs, up against him, but with the rest of the cat just dangling! Now, you may hold your healthy and lively cat this way for a short distance, but this cat was sickly and frail and I was wrecked by this sight. Still to this day it makes me cry thinking about how carelessly he was handled. The tech then lay him on the table with the front half of him going in one direction and the back half going the other. I straightened him out so he looked more comfortable, and my concern for how gently he was handled in the back when and where we couldn't see makes me ill whenever I think about it. Then the doctor comes in and tells us that in light of his recent exam, he feels we are doing the right thing. Okay, thanks. He then asks if we're ready, to which we both reply yes, because we just want this over for poor Scoot. So he pushes the plunger of the medicine, but he PULLS on poor Scoot's foot and leg, again making me question the compassion of these people. I ask why is he pulling on his leg like that and he says because the catheter isn't in too well and he wants to make sure the medicine gets through, and then after a few seconds?/minutes?, he says "oh, it didn't work, we might have to re-do the catheter". My heart drops, thinking, "what can I do?" I don't want these people handling him anymore! The tech then reaches over and pushes the plunger all the way to empty, we wait a couple more time measurements, and finally, it looks as if Scoot is at peace. This experience has emotionally scarred me, not because of the fact that we had to put a living creature to death, but because of the compassionless way it and Scoot was handled. I live in Dover, and if I ever need emergency veterinary care again and can spare the time, I will go north to the New Castle location which I have been told is a better one. Really, it has taken me months to put this review here because every time I thought about it, all I could see in my mind is poor Scoot hanging there and I felt like I failed him and my Mom for bringing him to be treated this way in his last moments. read more