Like this bank been with them many years Only wish one was…read morein Bushnell FL closer To home! There isn't one at all!! Very much needed because of gas prices travel Etc.

IN MY OPINION DO NOT BANK AT THIS OR ANY OTHER WELLS FARGO BANK!!!…read more HWRE IS MY EXPERIENCE: Even though I have had this account for 2 1/2 years, the bank "computer" overrode the branch managers decision to not place a hold on the check by crediting me half the day of the deposit and half the next day. I sent out bills, and now the "back office" placed a 14 day hold on the check!!! 14 days!!!! Funny, my checks seem to go through in a matter of 2 to 3 days!!! We are closing all our accounts as is my business partner!! IN MY OPINION, Don't walk but RUN away from this Canadian bank!!!!

I don't think I've ever dealt with a more incompetent bank. I wanted a local bank in addition to…read moremy out of state bank. Every. single. thing...is an issue. Visa/MC charges not coming thru, Venmo not coming thru, can't deposit a check without the internet!!! One day, the internet was down and they "couldn't take my check". I don't know if they don't train their employees or what? No, you can't buy BTC with your own money in this bank. The robotic answer to EVERYTHING is, "we don't do that" "We are a conservative bank" Well, yes...when you walk in the branch office, it feels like you are back in the 80's. Old furniture you would see in a school cafeteria, dirty carpet, a woman who won't let you finish a sentence before she interrupts...terrible customer service. With all the people moving here from other places that have normal progressive banks, I can't imagine they even have any customers.

I wound never bank with Brannen Bank, I really thought since they been around for almost 100 years…read more(as they keep advertising non stop about how great they are to be here and how they treat their customers like family, in the chronicle) they would be a little less money hungry than they are. Maybe they need our extra fees for all that advertisement they are doing. I simply asked if I could get a checking and savings and or two checking accounts, one for my bills and one to save my extra money in with the ability to transfer funds at any time. I was told that it was a $12 fee every time!! that is crazy and I will keep Bank of America. Plus there are so many Bank of Americas all over the country vs what....4? Only in Citrus County. Brannen Bank is a joke

The most amazing financial institution I have ever dealt with and I am no spring chicken. Always…read morefriendly and courteous service from all the staff without exception. I am exceedingly proud to be a member of this wonderful Credit Union, Thank you.

You cannot reach this bank directly. their 800 number is convoluted, after re-entering the same…read moreinformation multiple times, I still did not reach an operator. The fifth time I entered the info I was cut off. You are limited to 90 days review of your banking history making verification of records impossible. If you go in person, the staff is wonderful and should get five stars, but you can't reach them directly even in the drive through--which links to Tampa operators. They took money out of my daughter's account when I made a withdrawal, due to similar names. This wouldn't happen if I was speaking to an Inverness worker.

Glitch in ATM took my cash deposit. Supposedly they never found the extra money. Little to none…read moreinvestigating. Bad customer service.

Stay away from this branch and possibly The Regions Bank entirely. As a business owner (Real…read moreestate Brokerage) They consistently feel the need to put holds on escrow / trust fund accounts in excess of 7 days. The management is clueless and is NOT business friendly. Account is over 5 years old.. Call center is worthless (which one has to go through to contact local branch). They haven't be able to resolved any problem. 1hr was wasted again today dealing with their incompetence.

When calling this bank it's next to impossible to talk to areal person.You get menu choices that…read moredon't apply, you ae only given the option of getting your info on line, when and if you finally get to talk to a real person to ask questions about your account you have to make an appointment and you can't get in until 2 days down the road. Total lack of personal service.

BOA is as bad as Walmart. Long lines & 1 teller.service has gone downhill & they don't apologize…read morefor long wait, nor care. Standing in line & sales rep wants to know if tjey can help Yep get more tellers