I would rate State Park Marina a 10 out of 5!…read more We rented a pontoon boat for 6 hours during our family vacation, and it was absolutely fantastic. The staff was VERY friendly, helpful, and informative from start to finish. The check-in process was so easy, and they did a great job making sure we didn't spend our vacation waiting around. The pontoon boat was clean, comfortable, and the tube worked perfectly for the kids. Everyone had such a great time on the water! This was our second time renting a boat from State Park Marina, and both experiences have been amazing. We truly have no complaints. The staff is awesome and goes above and beyond to make sure families have a great experience. Highly recommend State Park Marina if you're looking for a fun day on the lake!

#creatorsearchinsights #familyfriendlydestinations The State Park Marina at Table Rock lake was so…read moreadorable. Reminded me of my first job growing up in a tourist town. Be kind to those young adults! Its hot, they're making sure all is checked off before they let you leave with a boat. BE PATIENT and the outing will be worth it. Lots of fun plant identification a swimming took place. #thingstodo #branson

Honestly & integrity are important especially when shopping for a pre-owned vessel. Too bad both…read moreare lacking in this business and sales associate, Hunter Eutsler. After making a counter offer on a boat they were selling for a third party, we suggested making a deposit to show our good faith. Hunter said that wasn't necessary as, "I won't sell it out from under you." Imagine our surprise to find the boat gone from the lot! When asked, Hunter admitted he sold it. He had not contacted us to see if we might increase the offer. And did he even present our offer to the boat owner? He tried to cover-up this gross behavior by saying he left us a voicemail. Since we had provided our landline phone number, which is connected to a recording device, we knew this to be untrue. In hindsight we should have checked with their yelp reviews, and then we would have have been forwarded, "Let the buyer beware." In our estimation, neither company nor their employee are creditable representatives of good will and fair dealing we should expect in the Ozarks. And that is the kindest thing we can say.

I had my Kawasaki Teryx UTV picked up for repair by Branson West Marine and Power Sports in Branson…read moreWest, Missouri on August 2, 2022. One week later, they called to tell me the machine repairs were completed, and they delivered it back to me later that day. Upon inspection, I found a 5" rip in the driver's seat, which was not there when they originally picked it up. I immediately called them up and spoke to Julie Feagans, Operations Manager of this business. She asked me to send her a picture of the ripped seat, which I did. She then called me, and said she did not believe they were responsible for this rip. She also had the Service Manager on the line, and he proceeded to tell me that he took pictures of this machine earlier that morning, and the rip was in the picture at that time, and that the seat showed major wear and tear. Really? (see picture) They picked the machine up one week before, had it in their shop for an entire week, but because he took a picture of the rip on the morning of the return, that means the rip was already there? And this seat was like new, as you can see in the picture. There was no wear and tear visible anywhere on the seat as he claimed. So, he lies to the Operations Manager, and she just takes his word for it? She even told me originally that she talked to the person that worked on my machine, and he told her he never saw the rip. So, in my opinion, this business can't be trusted with your equipment, and if they damage it, they will not take responsibility for what they do! Beware, and find a reputable dealer to work on your equipment so you don't end up with a damaged machine like I did. They will not take responsibility and will not make it right if they damage it!

Do not rent from this man (Robert) renting skies out of his home. One of the two skies rented was…read moreunsafe and put me and my child in an unsafe situation on the lake as it would not stay balanced and rolled. After a good Samaritan towed me and the ski back to the ramp i returned the skies immediately reporting to Robert it was unsafe he responsed with hostility; yelling calling my family liars. As if we wanted a day of our vacation wasted to be treated this way. Demanded a refund and Robert did not bother to communicate or respond. This is a shady scam!

Had a reservation for what we thought was a ski boat, couldn't find the correct address, received…read morean email confirmation, gave the people a call and the guy who answered was unbelievably rude for no reason only to tell me the boat we reserved online was BROKEN like I was supposed to know that even tho the website was not updated. 1/10

We rented 3 skis today at Bass Haven and had a blast! The people were awesome to work with and the…read moreprice was reasonable! Will rent again!

From the owner: We are a land based, family owned business located a 1/2 mile from the Shell Knob Bridge…read more We are open from Memorial Day Weekend through Labor Day Weekend.

Just want to give a shout out to Holiday Island, Marina and their staff. Kolin(the main person…read moreI've worked with)is always more than accommodating and friendly. They have a little general store inside with food, drink,lake attire etc.. tagging pictures definitely would recommend

We spent the day at Holiday Island Marina to ride the jet ski. SO MUCH FUN! I love jet ski as does…read moremy family (ages 16-22) that all enjoyed it. The gas was a bit expensive but other than that, it was awesome. The guys that worked there on Sunday July 8 were great. They were friendly, fun, and so welcoming. Would definitely come back!

THEY WILL TAKE YOUR WHOLE DEPOSIT! The propeller was damaged before we went out and the staff…read morenoticed that but after getting back they claimed that sand damaged the propeller. The lake doesn't allow beaching so we stayed far away from the shore most of our time was in the middle of the lake. This place is a rip off and will no doubt take your $500 deposit. Go somewhere else!!!

A little out of the way if you're staying in Branson, but the drive is absolutely beautiful and…read moreworth it! This is a small, family-owned operation that couldn't have made a better experience for us! The prices are great, they're super friendly, the store has a lot of essentials for low prices, and there is an adjoining BBQ place called Jill's to get a bite to eat! The only thing that had prices inflated was gas. We rented a pontoon that had a radio equipped. No other fancy stuff, but the price and service was right. We reserved a half day from 2-6pm but had to stop around 4 because of a storm. They only charged us for half the rate, without any hesitation. I really loved this place and if I'm ever back in the area I'll definitely go back.

I recently bought 2 used Jet skis. Adam was very good at setting expectations and then meeting…read morethem. I found him to be professional and responsive.

From the owner: NWA’S #1 Personal Watercraft/Jet-Ski repair shop Since 2005…read more Categorized under Boat Repairs. Our records show it was established in 2005 and incorporated in Arkansas. Current estimates show this company has an annual revenue of less than $500,000 and employs a staff of approximately 1 to 4.

They have opened up a Cafe! Wonderful atmosphere and you can get breakfast, lunch or dinner! Great…read moreowner and staff!! The pizzas look amazing and the Breakfast was great!

Called on the 5th to rent a boat, was told they had one ready for us. Drove 30 minutes to the dock,…read moreand waited just to be told they didn't have anything. Was told to call the next time we wanted to come and they'd work something out for us. Called today (19th) spoke to Scotty, the owner and explained the situation. He became disrespectful and belittling when he clearly just is couldn't comprehend what we were saying. Would NEVER recommend this place or Lake cruise rentals since it's also owned by Scotty. He is a horrible business man who obviously has no people skills! Don't waste your time or money here!

I was in Branson vacation and had issues with my carburetor. The shop got me in the same day and…read morereplaced my carburetor two days later. I cannot say enough good about this shop and how accommodating they are and the quality of work they did.

**Extremely Disappointing and Concerning Customer Service**…read more My experience with this company has been exceptionally disappointing and raises serious concerns regarding its standards of customer communication and professional conduct. Approximately two weeks ago, I submitted a credit application in connection with a potential boat purchase. Following submission of the application, I received notifications confirming that my credit report had been accessed and a credit inquiry had been made. Despite this, I have received no substantive communication regarding the status, disposition, or next steps concerning my application. During this period, I separately communicated with the salesperson, the Finance Manager, and the General Manager. On each occasion, I was expressly assured that I would receive a return call with an update. None of those promised calls occurred. At this point, nearly two weeks have passed without the basic courtesy of a status update. I recognize that financing applications can require additional time and that there may be legitimate reasons for delays. That is not the issue here. The issue is the complete failure to communicate after repeatedly making specific representations that someone would follow up. Furthermore, the company proceeded with a credit inquiry, resulting in an entry on my credit report, while providing virtually no information regarding the status of the transaction. From a customer's perspective, this is particularly troubling. A company asking customers to provide sensitive financial information and authorizing a credit inquiry should have appropriate procedures in place to ensure timely communication and accountability. Regardless of whether the financing is ultimately approved, declined, or withdrawn, a customer is entitled to a reasonable level of transparency and professional communication throughout the process. What is most concerning is that this failure occurred at multiple levels of management--not simply with an individual salesperson. I was assured of follow-up by the salesperson, Finance Manager, and General Manager, yet none followed through. That suggests this is not merely an isolated communication error, but potentially a broader issue with the company's customer service practices and internal accountability. I had been seriously considering completing a substantial purchase through this company. However, the manner in which this matter has been handled has significantly diminished my confidence in doing business with them. If obtaining a response from the company before a sale requires repeated follow-up and promises from management that are not honored, it raises a reasonable question as to what level of responsiveness a customer should expect once the transaction has been completed. Ultimately, the issue is not that the financing process has taken time. The issue is that this company requested my financial information, initiated a credit inquiry, repeatedly promised communication, and then failed to provide even the most basic follow-through. That is not the level of professionalism or customer service I would expect from a company seeking to earn my business, and based on this experience, I would have significant reservations about recommending them to others.