Neat little place! Like that they sell beer & also bait 24/7 Will be coming back during our visit!…read moreVery nice not having to drive.

From the owner: tritoon boat rentals, nightly slip rentals, marina store, fuel dock.read more

I placed a down payment on a Kawasaki mule, 10/15/2021. I was told that I was in Iuck - that they…read morehad just placed an order and had exactly what I wanted on that order...it was all mine. The salesman, Bob set the expectation that they were on back order, guesstimated 2-3 month wait time as the manufacturer was behind. Made sense to me. I followed up monthly - checking in. Was told repeatedly, it hasn't come in yet, it was ordered - we're at the mercy of the manufacturer, you're at the top of the list, they're showing up everyday now, etc. Two weeks ago I called for an update and spoke with Gina the assistant sales manager. Gina put me on hold, and came back moments later to break the news to me, they never ordered my unit. The salesperson should have told me that months ago - this apparently wasn't breaking news. She felt terrible- I believed her. Gina refunded my money the next day, and assured me an owner would call me the following Monday - two days later. Wait for it, they never called, and haven't called. All I wanted was an explanation. Since then, I've purchased something else. Supply chain issues are a real issue - I get it. But have the decency to shoot your clients straight. If you made a mistake - own it. Mistakes happen - it's OK. It feels good to acknowledge and own up to mistakes.

Branson west will not back what they sell. I had to fix my own trolling motor. A high end minnkota…read more My hummingbird graph is not working and they will not stand behind it either. The 2019 ranger has issues that they don't care about however ranger will take care of it. They don't even have enough sense to make the employees park in back out of the way so their customers can get in the parking lot. Do not buy from Branson west.

They have opened up a Cafe! Wonderful atmosphere and you can get breakfast, lunch or dinner! Great…read moreowner and staff!! The pizzas look amazing and the Breakfast was great!

Called on the 5th to rent a boat, was told they had one ready for us. Drove 30 minutes to the dock,…read moreand waited just to be told they didn't have anything. Was told to call the next time we wanted to come and they'd work something out for us. Called today (19th) spoke to Scotty, the owner and explained the situation. He became disrespectful and belittling when he clearly just is couldn't comprehend what we were saying. Would NEVER recommend this place or Lake cruise rentals since it's also owned by Scotty. He is a horrible business man who obviously has no people skills! Don't waste your time or money here!

THEY WILL TAKE YOUR WHOLE DEPOSIT! The propeller was damaged before we went out and the staff…read morenoticed that but after getting back they claimed that sand damaged the propeller. The lake doesn't allow beaching so we stayed far away from the shore most of our time was in the middle of the lake. This place is a rip off and will no doubt take your $500 deposit. Go somewhere else!!!

A little out of the way if you're staying in Branson, but the drive is absolutely beautiful and…read moreworth it! This is a small, family-owned operation that couldn't have made a better experience for us! The prices are great, they're super friendly, the store has a lot of essentials for low prices, and there is an adjoining BBQ place called Jill's to get a bite to eat! The only thing that had prices inflated was gas. We rented a pontoon that had a radio equipped. No other fancy stuff, but the price and service was right. We reserved a half day from 2-6pm but had to stop around 4 because of a storm. They only charged us for half the rate, without any hesitation. I really loved this place and if I'm ever back in the area I'll definitely go back.

Honestly & integrity are important especially when shopping for a pre-owned vessel. Too bad both…read moreare lacking in this business and sales associate, Hunter Eutsler. After making a counter offer on a boat they were selling for a third party, we suggested making a deposit to show our good faith. Hunter said that wasn't necessary as, "I won't sell it out from under you." Imagine our surprise to find the boat gone from the lot! When asked, Hunter admitted he sold it. He had not contacted us to see if we might increase the offer. And did he even present our offer to the boat owner? He tried to cover-up this gross behavior by saying he left us a voicemail. Since we had provided our landline phone number, which is connected to a recording device, we knew this to be untrue. In hindsight we should have checked with their yelp reviews, and then we would have have been forwarded, "Let the buyer beware." In our estimation, neither company nor their employee are creditable representatives of good will and fair dealing we should expect in the Ozarks. And that is the kindest thing we can say.

I had my Kawasaki Teryx UTV picked up for repair by Branson West Marine and Power Sports in Branson…read moreWest, Missouri on August 2, 2022. One week later, they called to tell me the machine repairs were completed, and they delivered it back to me later that day. Upon inspection, I found a 5" rip in the driver's seat, which was not there when they originally picked it up. I immediately called them up and spoke to Julie Feagans, Operations Manager of this business. She asked me to send her a picture of the ripped seat, which I did. She then called me, and said she did not believe they were responsible for this rip. She also had the Service Manager on the line, and he proceeded to tell me that he took pictures of this machine earlier that morning, and the rip was in the picture at that time, and that the seat showed major wear and tear. Really? (see picture) They picked the machine up one week before, had it in their shop for an entire week, but because he took a picture of the rip on the morning of the return, that means the rip was already there? And this seat was like new, as you can see in the picture. There was no wear and tear visible anywhere on the seat as he claimed. So, he lies to the Operations Manager, and she just takes his word for it? She even told me originally that she talked to the person that worked on my machine, and he told her he never saw the rip. So, in my opinion, this business can't be trusted with your equipment, and if they damage it, they will not take responsibility for what they do! Beware, and find a reputable dealer to work on your equipment so you don't end up with a damaged machine like I did. They will not take responsibility and will not make it right if they damage it!

The staff was courteous and service at the marina was great. The tritoon we rented was in good…read morecondition, clean and worked as expected. I would definitely recommend renting from them and enjoying the other side of the lake where it is not so busy. Renters be aware that they do not rent tubes but do have them for sell (for a price) at the marina. This is not overly apparent on their website so I thought it worth mentioning. Life jackets are provided with the boat, however, which is nice in comparison to other marinas where you have to rent them. All I all, we had a great experience and hope to rent from them again in the future.

Top notch customer service at this marina. My family and I booked a pontoon rental online not…read morerealizing they weren't open yet for rentals this season. I called to make sure the reservation was received and despite their not officially being open they agreed to meet us and let us take a boat out. Thanks Kings River for going above and beyond!

Great boat, great service! Highly recommend! Houseboat was clean and accommodating! Lots of room…read morefor everyone! Will do this again!

We rented the Astoria for a 3 night vacation and had a wonderful time. When we arrived the boat was…read moreready to go (actually an hour early) and were met by a full crew with carts at our vehicle ready to transport all our stuff to the boat. They also loaded all our stuff on the boat. Check in was easy and efficient. The Captain walked us thru the boat explaining everything we needed to know for our trip and answered all our questions. During the initial briefing the Captain walked us thru a map of the lake and made some recommendations for beaching. After piloting us out of the marina he offered to demonstrate beaching in a nearby cove which we happily accepted. It was a great location and we ended up staying there that night and relocated the next day. The boat operated flawlessly during our trip and they met us promptly on the morning of our return date which was important to us because we had plans to spend the day at Silver Dollar City. The captain quickly got us into the fuel dock for refuel and pump out. When we arrived back at the dock we were again met by a happy and efficient crew which unloaded our stuff and transported it all to our vehicle. Check out was also quick and efficient. We highly recommend them and would happily book with them agIan.