I called and spoke with Tim. He answered all my questions knowledgeably quickly and professionally. he knew exactly what I was talking about right off the . customer service was amazing from this gentle glad to see they're still family own businesses doing amazing work out there thank you Tim for all your help!!!! And for an amazing price read more

Ken Michael is a terrible rep for this company. Came out and did the inspection and very thoroughly explained, however, that is where the "service" ended. I was told I would have a quote the next day. I had to call several times to finally get a quote several weeks after the inspection. Once I received the quote it was incorrect and I had several questions. I emailed a number of times with questions and asking when we could get set up to have new insulation put in our home and never got a response. I finally had to call and he had no apology from the receptionist after explaining nor did I get one from Ken. His excuse was "I get a lot of emails it is tough to keep up". Good lord who doesn't get a lot of emails? He is in sales it is his job. Anyway, I would stay away if ken is your assigned sale tech. I plan to use one of their competitors. read more

First let me say things started off good, they answered the phone a lot of other companies I left messages and no returned calls. They gave me an estimate, showed up when promised, installers very professional . Why I give them a one is the paperwork...I wanted to make sure I got my OUC rebate and I had to contact the company multiple times, and never got the correct acceptable information to give OUC. Because of this my rebate was denied. I couldn't get a receipt because of a computer issue on their end, and went round and round with them and the rebate ended up rejected. How hard can it be people?! read more

They DESTROYED my home within 2 minutes of being there. They arrived 2 hours late. Broke my window screen, then after being warned about the fire pipes at least 5 times, fell on one and broke it open within 2 minutes of being in the attic. Never even blew any insulation. The guy who did it was sick and the boss told him to go into work anyway. He said he was rushing and that's why he tripped on his own hose. I've been bouncing around hotels for a month, cleaning up their mess, spending so many hours on fixing this all because they sent a sick worker who wanted to rush through a job. I called them to talk with them and they wouldn't speak to me. They directed me to their insurance who is refusing estimate claims. I will be months out of a home. I suggest you hire anyone else. read more

Brant & Son - Insulation Installation Near Me - Orlando, Florida

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This company is completely unprofessional, from the installers to management. They did not blow the insulation properly, and did not give us the documents required to get the rebate from OUC. Unskilled installers, horrible customer service. read more

This company did a excellent job on our insulation. The employees were professional and actually were on time as scheduled. The company is locally owned and I like to keep things local and small. Thanks Brant & Son read more

Not only did the owner not offer his apology for all of the damage but was extremely rude when I called to explain the circumstances.

Horrible Customer Service!! We hired this company to insulate our attic because they are supposed to be insulation experts. They blew insulation into our attic and took no care to avoid spraying it into the air handler for our HVAC system. Our drain line became completely clogged, and we had to hire a heating and air technician to come and clear the line. And it only gets worse from there. When I called the office to complain, they sent someone to clear away the excess insulation from my air handler. The employee they sent was immediately rude and confrontational. While I was on the phone with his manager, he mocked me, screamed that I was a racist, and stormed out not having fixed anything. When I asked the office if they would send another employee to remove the excess insulation, the response was, "Well, if you want us to". As a customer who paid for the service in good faith, I have every right to question the way the job was done. I'm so sorry that I chose this company. It's been a terrible experience. read more

Wonderful company! Professional and quality service. If you want a company that really cares about the customer choose them.

Worst customer service I have ever experienced. Was called a lair by the owner because they did not inform me about an energy audit and THEY told me that they take care of the rebate on their end. I will never use this company again and I would strongly suggest to anybody reading this to NOT USE this Company!!!!! read more