Phil and the team at Fraser Fibreglass really took care of me. They took the time to answer all my…read morequestions, explain the options and keep me updated during the process. 10/10 would recommend.

Friendly and knowledgeable crew. They do a great job and clean up well after the job is finished…read more Best pricing I was able to find.

What a happy surprise! The manager of this establishment decided to terminate his relationship…read morewith that irascible employee who was an utter misery to deal with. I was in the process of rebuilding my Yanmar fuel injectors, and dropped by for some parts...with great trepidation after all my other negative experiences here. What a welcome change! I had my parts, and was out the door back to my boat, within a few minutes. Their mechanics are the best on the west coast, and barring any changes to the counter staff, the service counter is now staffed by very knowledgeable, and kindly people. Really first rate!

We used Stem to Stern to investigate a fault on our engine. They came faster than other companies…read morein Vancouver. Their technician was very courteous and found the fault. He repaired it for less than quoted by other companies. They went beyond and offered great service. We will use them again.

My mistake for dropping off bike before parts came in. Missed few days riding…read more Did the full tank off valve adj. air filter coolant. Plugs. Throttle synch. Competitively priced. Recommended by my regular motorbike mechanic with 30 years experience.

I got a great, 1st impression from them. When I emailed about servicing my motorcycle, they…read moreresponded promptly. The guys treated you respectfully and pricing was fair and affordable. I'll be going back in a few months for a tune up.

great job on my car and truck. just so people know. the shop has moved. lease did not get renewed…read more But call our number and get new address. thanks regular customer. Patti Smith

Brought my car into Raj after being recommended him by another mechanic I know…read more I was smelling smoke in my car and Raj said it was probably the flex joint when I dropped it in. Apart from the smell the car was driving perfectly. He quoted me 400-500 to fix it and said I would have the car back in a day. The next day I called Raj to ask for a pick up time. He said he was really busy and my car was still sitting in the yard but he would have it done by EOD. I called him later that day, he said the car was still sitting in the yard and he wouldnt get to it until the next day. At this point I was annoyed but he said it would be done by noon the next day so I said OK. The next day before noon I rang to make sure the car was ready. Again Raj said he was busy and hadnt gotten to it. I needed the car so was very frustrated. He said it would be done by 5pm. He called me at 4:50pm saying the car was ready and to come out. When I got to the shop it appeared my car was still being worked on. Raj had pulled out the filters of my car and the sparkplugs. He said it all needed to be repaired and I needed an oil change. I was shocked as I hadnt given him permission to pull anything from my car. He said he would have to replace the sparkplugs and do an oil change. Also the original work was now more expensive than he thought and overall the work would be 1200 dollars. So 800 more than originally quoted and 2 days late. It took him 2 more hours to finish the work and then I finally got the car back. I am a first time car owner and I am sure Raj was just trying to take advantage of me. I have no experience with mechanics but I know this is not normal even in general customer service. It was all a show he was saying how bad my filters were, how the spark plugs needed replacing and oil was leaking into them. I will attached photos so everyone can see how ridiculous his claims were. Would not recommend ever and would really advise everyone to avoid this place at all costs.

Poor service through their negative attitude and lack of communication…read more For the most part they were rude, moody and petulant. Skookum was very poor at communicating. They left you in the dark. They disliked dealing with the client. You are an annoyance to them. The co-owner/mechanic is knowledgeable, experienced and competent. The work he did was good. He performed the major repairs. However, their only other mechanic? who was left to finish off the repairs did not complete the jobs and his work was left uninspected and unrectified. I had to correct his work and complete the works myself. At $175/hour! Not impressed! They claim it was from a lack of time. False. Time was not the issue, they just didn't care about completing the work, and correctly, needed done to comply with survey. After long a month of waiting, I just left. This was a frustrating, unpleasant, and expensive experience.

Highly recommended! They retrieved glasses from the murky bottom of False Creek! Great sense of…read morehumour and heart! Thank you!