Efficient services. Great Emergency Room services, friendly staff, and I felt like my personal…read moreneeds were met in a timely manner. This was my first experience in a hospital where I was not kept waiting to be discharged. I've had several bad experiences with hospitals in the past, it was refreshing to see such a high standard of care. Rooms were clean and the hospital has a great stock of quality equipment to get things done right. 5/5

yea this place sucks.. the office workers and nurses are alright but the doctors are horrible!read more

The people who work here are sooo nice! I highly, highly recommend this place. It was the best…read moreOB/GYN experience I've ever had.

From the owner: Visit Planned Parenthood for STI/STD testing and treatment, pregnancy testing, birth control,…read morecancer screening and prevention, abortion, emergency contraception (the morning after pill), gender-affirming hormone therapy and sexual and reproductive health care.

Where do I even begin to describe what an amazing experience I had at Grace Cottage Hospital?…read more From the moment I walked in the ER door, I felt at ease, even though I was quite anxious. Once I filled out paperwork, I was immediately brought into the emergency area, where I met the nurses, and soon after that the P.A. on call that evening, all of whom were referred to on a first-name basis (who does that in a hospital emergency room?). Let me just say it was a bit surreal - but in the best way possible - that I immediately felt at home, and at ease, even though I was going through an episode. I still get choked up thinking about the amazing, caring experience I had there. When I left, I literally gave hugs to the two nurses and P.A. that tended to me (Molly, Chris and Josh - you all freakin' rock, man), and I felt like I had made friends for life in a little over 3 hours (and next time I'm up your way I'm gonna take you all out to dinner to show my gratitude!) After getting through all of this, it gives me hope that there are still good, kind, caring people out there in this world, and that healthcare *can* be a good experience when people love their jobs and where they work. Please keep on doing what you do at Grace Cottage Hospital, because in my opinion, you are absolutely second to none. Thank you again, from the bottom of my heart!

This was supposed to be the best care for my father after a fall. It was awful. They have signs…read moreeverywhere saying they want to involve family. They shut us out because my father had too many daughters. I do have to give a special shoutout to Shyla who advocated for him and was so amazingly kind. The doctors were incongruent week after week. His pain was dismissed. He lost almost 20 pounds in the first week and recorded as lost at the previous hospital, which was completely untrue. By the time he left he was not eating. They blamed everything on the patient and did little investigating. The nurse Christine should retire or find a new profession. While most of the staff was dismissive, she was downright mean. I found him asleep with his face in his dinner tray. He was afraid to drink because the staff never showed up in time to get him to the bathroom. Issues were reported to nursing staff but never relayed to the doctors. After several weeks of "rehab and care" my father died, still unable to move much or eat at all less than 2 months after discharge. If this is the best we can offer, healthcare is truly an abomination.

I was diagnosed with Ulcerated Colitis about 20 years ago. Dr Wertkin was my Doctor and healed the…read moreColitis. I was doing very well until about 3 years ago. I got a flare up. I always went to Natural Doctors for treatment. I went to two of them over the past three years. They were good Doctors, very kind and did everything to help me. However I was not getting better. I reached out to Dr. Aviva Wertkin and I told her my story. We set up an appointment. She is an amazing Doctor. She sat with me for two hours. She is very thorough. She took tests and did a lot of research. She found I had much more than a flare up. I had mold and heavy metals. She started treatment addressing one thing at a time. She detoxed my body.It took a while and I would like to add she was working with a very complicated case. I had a botched surgery on hemorrhoids years ago which complicated my digestive system. However she prevailed through it all and I am living a very functional life. I cant thank her enough for her knowledge and her persistence to make people well. She is one of the best Natural Doctors and I been going to a lot of them.

This doctor is fantastic. She is the most knowledgeable and kind health care practitioner I have…read moreever met. Her range of knowledge is truly exceptional. Being provided such great care in a beautiful soothing environment with the trust that several years of successful treatment brings is such a precious gift. I am truly grateful.

Amazing ! They have treated me every time and the one time they couldn't they called up to the main…read morehospital to get me in immediately! Great place

From the owner: Imagine a health system that focuses on health, not just health care…read more Imagine a system where care is based on value, not volume. Imagine a health system grounded in population based strategy, not market share. Imagine a health system that rewards quality, not quantity of procedures. Imagine a health system where patients, when well informed, receive only the care they want and need.

Places absolute trash, a medical establishment that will not see you if you only owe them $25 that…read moreinsurance has yet to pay out also they came and take care of their driveway. How can they take care of patients Play wish you could give negative stars does this place and all the stuff fire and never hired in the medical field again

Terrible registration system. The automated texts are wrong and tell you to come back inside before…read morethey're even ready for you. I waited for 2 hours and then they removed me from the queue without asking if I was still waiting. I simply got a text saying I was removed. They're always short staffed. Go literally anywhere else, don't even bother with this place.

Everything Nurse never gets back after a phone call…read moreJust given another pill after 10 minute office visit I never see a DOCTOR,only nurses that state they have a masters degree so they know as much as a Doctor I am totally disgusted with the degree of service! $$$$ is all that's important

I have had very positive experiences with the orthopedic department and other departments connected…read moreto their services, PT, MRI, lab and having a brace fitted. Have gotten timely appointments, returned phone calls and overall care. Am from W MA and there are weeks of waiting to get an appointment even if you are in pain and can find a Dr who is taking new patients. That has not been the case doe me at this facility.

During my husband's visit to the Emergency Room we received really thoughtful care from staff who…read moretook the time carefully explain the situation and next steps. We moved here from an area with very little health care. I feel extremely lucky to have a hospital like SVMC (with the resources of Dartmouth) just a short drive away. It was a big perk as we evaluated moving to the area. Thank you.

Dr Krason from pediatrics needs to be fired asap, the doctors notes that she left on our file were…read morecompletely uncalled for and unprofessional. I'm ready to file a lawsuit, I would exercise extreme caution if Krason is your pediatrician. She acted nice and understanding until we read what she wrote in our file. Completely unprofessional and seemed like medical retaliation over beliefs she didn't agree with. We cannot accurately send our files to any other pediatrician due to the inaccuracy and medical gaslighting that she intentionally followed through with. She used stigmatizing language to frame the mother to be unstable and un fit. I will be filing complaints and following up with a lawyer.

Amazing staff!!! Quick check-in and wait times when I go…read more Only thing I'd say is need to have staff park below and let the patients park near the building

Fell at Walmart & broke the fall with my hand with pain & some swelling In my wrist. Chose Urgent…read moreCare because I'm an RN & hate to tie up ER with minor injuries. I've broken this wrist twice before & just wanted to confirm it wasn't broken again, plus I have osteopenia. Signing up online wasn't successful so I walked in. The receptionist took my phone number five times, just couldn't get it right. I waited for 45 minutes & I was next up when said receptionist called me up to say I couldn't be seen because my card didn't have the $50 co-pay. Mind you, I had cash - oops sorry no cash. I offered a postdated check because I get paid in 2 days. Nope. Why didn't they say this upfront? I was 30 minutes late to work. They wasted my time.