The food was decent for fast food. The restaurant was clean, but the men's bathroom was not. Customer service was prompt and nice.

I absolutely recommend Braums. Every time I'm traveling where there's a Braums I stop. I love the food, service and ambience. Braums, has my lifelong patronage. read more

Stopped in to pick up breakfast for the family this Friday morning. Got 4 big country breakfast meals. Cost was $14. Inside was clean. The lady who was working the drive thru said someone would be right with me. A gentleman came from around the counter and took my order. The food was good and hot however some had more hash brown and less eggs, some had more eggs and less hash browns. read more

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It was awful,cold fries after making us pull up. The food tasted freezer burnt,kinda broke my heart because I love Braums and I have never got bad food. read more

Went to Braums on Harrison To buy Milk around 2:50 pm Monday 8/12/24 waiting for cashier on groceries side. And Looked over to fountain area and saw a female employee get a spoon and eating out of the squares of icecream.And I ask for manger she was the assistant. Told to her what happened she didn't seamed surprised and didn't act interested . Said she would talk to her but never ask me which employee it was. That tells me she didn't really care. So must eat out of the square all the time. Never ask for icecream unless it's in a carton. read more

Extremely Rude Manager! Should be fired! Screaming at customers is unacceptable! I went to the drive thru. No one waited on me so I said hello. Another car pulled up in the other lane and she waited on them and they pulled around. So I said hello again. No answer. So I said hello a third time. She screamed back at me "your just going to have to wait, my computer went down" reported it to corporate and got a half assed apology. read more

Very disappointing.... I love Braum's in my town but this one is obviously lacking in customer service and they don't care. We ordered 2 different ice creams, repeated the order 3 times. The employee never repeated the order back to us. We got to the pickup window and were given 1 ice cream that was the wrong size. The girl shrugged her shoulders and rolled her eyes when we asked where the other order was and the one she gave us was the wrong size. She didn't offer to get us the other order or rectify the order that was the wrong size. She just told us that is what we paid for... we actually hadn't paid for anything yet!! She then took our money and shrugged her shoulders and rolled her eyes again. If you have a choice.... DO NOT GO TO THIS LOCATION!! read more

The evening manager was not nice to his employees or helpful. I had a new employee they asked where something was, the answer they got was in a hateful voice NOT NOW CAN'T YOU SEE I'M BUSY. I felt so bad for the new employee. Finally an other employee saw I was wait for a while asked if she could help. Took her a while to find the cups, She did found it and apologized for my wait. I noticed in my opinion most of the employee acted like they were walking in egg shells. I hope the best for this store. I like braums over all Renee read more

Service was terrible lady was grumpy and spoke in a monotone voice with an aggressive mannerism, fries need salt I sat down and my buttcheeks were not pleased read more

Ordered chicken strips, fries and Braum's dipping sauce. The sauce looked like it had been eaten out of and the container was almost empty. The lid was gross as well. I called the manager and it was just excuses and she said it just hadn't been filled correctly. Only offered to give me another one if I came back. I was already home, so obviously not doing that while our chicken and fries get cold. read more

Braum's - This was the dipping sauce we received. - Ice Cream & Frozen Yogurt Near Me - Shawnee, Oklahoma

Wow! Just made my first visit here. I thought it was just another, run-of-the-mill burger joint, but was surprised to find a very nice little market with good looking fresh produce, staples, fresh dairy and meats, frozen foods and ice cream. And the prices were good. This was before we even made it to the food counter. Actually they had an ice cream counter and a food counter. We ordered a delicious Strawberry/Poppyseed salad topped with nice fried chicken strips. It also had nuts and fresh blueberries and croutons. Very nice! We also had a bowl of their chili with jalapeños, onions, and pepper jack cheese on top. And saltines! It was all good! read more

I had a less-than experience here while passing through- but I still like Braums. Pros: -Best soft serve around and low cal ;) -Order came out in a timely manner Cons: -We had to find someone to take our order -Bathrooms were not tended to -Tables unclean the hour we were there -General extra-greasy feel compared to some other Braums read more

Bacon on combo 5 burger was not cooked all the way. Never was provided a straw for beverage. Was provided a "cream" shake with all the cookies at the bottom and not mixed. Ignored by other team member when I asked for ketchup. //Management is not engaged in the inexperienced kids they call employees I paid $10 for this! When I can go anywhere else! Oh I'm so interested in eating here again. read more

I love Braum's generally. Customer service at this location is not good. I have had issues here before, and I just asked the drive-thru attendee if I could have a fork. She rudely answered that everything was already in the bag. There was no fork in the bag read more

Customer service was wonky. It was a hassle to get my drink right they still didn't get it correct , it wasn't that difficult of an order.

It's like any other Braums, except this one has the most disgusting lobby I've ever been in. The tables are always dirty and there's trash all over the place. Check your order too, it's right almost 50% of the time. read more

Where else can you get a great milkshake, locally grown produce, and crinkle-cut fries and a burger? The food and service was a cut above other fast food locales, and the service was friendly and brisk. Braum's succeeds through vertically sourcing - making it the American Apparel of the Great Plains' fast food. read more

OMG yummy. Not overwhelmingly sweet. Very creamy and very balanced. Great crunchy waffle cones. The cones were about $1.50. Way better than Cold Stone Creamery back In Cali. read more

Braum's - a hand holding a waffle cone - Ice Cream & Frozen Yogurt Near Me - Shawnee, Oklahoma

I always use the drive thru came in with the family today this is the most dirtiest place . I know we may have missed Sunday lunch rush but the walls the booths are very dirty even the glass between the booths. The floors are even gross. Believe me I didnt want to eat read more

I can't believe you can not substitute pepper jack cheese for American Cheese. Unbelievable!!!!! You want charge for American Cheese. This does not make sense. You are a bunch of robots read more

Great food and service. The burgers were fantastic and the soft serve was heavenly. Love that I could pick up some groceries while we waited. read more

I leave angry every time I come here, because the service is so horrible. The most recent annoyance involved a banana fudge sundae. I always get that, but I like extra banana, half fudge/half caramel, lots of whipped cream, no nuts, no cherry. The girl there tonight seemed to be new, so I had to explain carefully what I wanted, but she did a stellar job. It looked glorious. And then... her supervisor walks by, picks up my sundae, drops it in the trash and then tells her "there's not supposed to be caramel on that". There IS supposed to be caramel on a banana fudge sundae if I say there is, bia! At any rate, the girl whose glorious sundae was unfairly discarded was relegated to dish duty while some other dude made me a far inferior replacement. Yeah, he put the caramel on there like I asked, but it was shy on banana, and there were nuts on it. That's right. There were nuts. It wasn't a battle worth fighting any further. The Braum's on Harrison is a couple miles farther away, but I always leave there happy. read more

Today I went to Braums for breakfast after spending the morning mowing the lawn. I pulled in the drive thru at 10:30 and was told that they were "out" of everything except biscuits, gravy, and hash browns. And, by "out", I mean they simply chose to stop making eggs, bacon, sausage, etc before the end of breakfast at 11:00am. This is unacceptable practice especially with so much competition for breakfast fast food. I said thank you and drove across the street to Whataburger, who, unlike this Braums location, honors their posted breakfast hours. read more

Had messed up food paid for addons we didn't receive and they refused to take care of a replacement without not only having the item not eaten or even partially eaten but blamed it on corporate. Train better staff and you wont have to replace meals! read more

As expected Braum's. Always have to stop in to get soft serve yogurt when I am somewhere there is a Braum's

Don't know how a hamburger could be much better and the shake was great. This is the first Braum's we have ever eaten at. For a fast food place this was great. We will be glad to stop here when we want a good quick burger. read more

In response to Jonathan W. Breakfast hours are Monday - Saturday until 10:30 and Sunday 11. 7/15/15 was on a Wednesday.

My husband ordered "2 Jalapeno Pepper Jack Cheeseburger and 1 medium fry". He speaks clearly and louder than most and he orders this often. When he told her that the order was wrong she called the manager and the cook. They took back the drinks that he did not order and gave him some fries and called it even. He was ripped off. That was not even. read more