The beat care and attention anywhere around here. Both Dr…read moreFrench and Natalie Toth ARNP are awesome as we as their staff.

Office staff are unfriendly. Dr. French is 'personable', but also takes more of an interest in your…read morepersonal life than your health. They follow up late with test results, nobody ever answers your calls, it's hard to get prescription refills (they just want you to come in again and be charged for a simple refill and want to charge charge charge) and the office is dated. THEY DON'T EVEN KEEP MEDICAL RECORDS STRAIGHT! Request your medical records from her, you'd be surprised what's written down and compare it to what actaully happened at the appointment/what you were really prescribed. Will be going elsewhere for a PCP.

I'm new to the area and was looking for a new doctor. I went to see Dr. Hazbun and feel like some…read morekudos are due. He was referred by a friend and now I see why. His manner was straight forward and not at all rushed. He took his time and accurately diagnosed the problem I was having. He even took the time to address a couple other minor issues. If you're looking for a new doctor or thinking of changing yours, you should definitely consider this guy.

I've been to this clinic several times now, and it's always a pleasure. I've never had to make an…read moreappointment - I've always gotten in right away as a walk-in. Julie is very knowledgeable, helpful and attentive. I never feel like I'm being rushed out of there. She's managing my blood pressure, cholesterol and now, some derma issues. They draw blood on site which is so convenient. The cost for services is so reasonable that it just doesn't make sense for me to have a health plan. I just pay out of pocket and save so much money.

Healthcare professionals who actually listen and are dedicated to your health. Lower costs for…read moreappointments and testing are available. Walkins and appointments are welcome.

I was at the Pensacola Fl location yesterday for a Dorsal Medial Branch Block and I could not have…read morehad better care than I received. Everyone was very professional and caring . I even received a follow up call this morning asking how I was doing. I have also been to the office in Fort Walton Beach and have been under the care of doctor McFadden again I received great care. I have spine issues and arthritis I wanted relief from the pain and they have been very helpful in giving me relief. The doctors and nurses are working with me to find the best solution. I have also had a couple of prescriptions sent in and renewed without any problems. I would recommend Clearway to anyone who is serious about finding a solution to your pain.

I am so disappointed with this pain clinic. I recently asked in 2025 if the clinic could refer me…read moreto a pain psychologist to help me cope with my horrible constant pain, but was told that the clinic doesn't provide such services and wouldn't know where to send me. That is inexcusable! I also asked for a prescription for a drug to help calm my anxiety caused by my pain, but again was told that the clinic doesn't do that. You've got to be kidding! This is NOT a good pain clinic. For the past few months my appointments (and pre check-in paperwork) have been becoming creepy. The nurses persistently ask me month after month if I have ever been a drug addict, sex addict or am contemplating suicide. What is their problem? To repeatedly ask a patient the same stupid questions over and over and over is as offensive as is the disturbing inappropriate nature of the questions.

I had a colonoscopy scheduled with Patrick Reilly MD on Wed 8-13 at 8:30. Much to my shock; I'm…read morecalled to the desk and told that Dr. Reilly is a no-show. I say "no-show' because no one contacted me to inform me that Dr. Reilly was not going to be available!!!!!!! And, they did not give me the option of another Dr to do procedure. Unbelievable!! especially for a procedure that requires a rigorous prep and 1 and 1/2 to 2 days to plan out of your schedule. Doctors are not the only people with an opportunity cost associated with their time. Not to mention the intense frustration I felt. All of you who have done the lower GI prep, know how incredibly wiped out, dehydrated, hungry and fractious the prep can leave you. The appts are made months in advance so the patient can arrange their schedule. Its not a 1-way street. I had (1) missed call from Gastro. Assoc. on Friday 8-26 and NO FOLLOW-UP ATTEMPS MONDAY OR TUESDAY 8-29 or 8-30 before my procedure scheduled Wed. 8-31. Very inconsiderate of patient's time and well-being, no compassionate for absurd possibility OF a patient scheduling and enduring prep, AND THEN NO DR TO DO THEIR PROCEDURE. SAD. I will never step foot again in THAT MILL known as Gastro. Asso.

My experience has been at both ends of the spectrum. I had great experience with scheduling my…read moreprocedure with Brittney, you was very professional and polite. My issue has been with since my procedure, when lab orders were placed, as confirmed by the lab, without codes for my draw. I had contacted the office prior to my to see if i needed paperwork, and was advised that my orders were good to go. After wasting my time and effort, I contacted the office, were I was advised that I would be sent paper copy of the lab order, and I would have to reschedule my lab visit, after my doing everything I could to ensure that things were correct the first time. The fact is after trying to do the right thing, the office staff and manager seem indifferent that my time was wasted due to there error. However, let me as the patient miss a call or be late for my appointment, I will be billed a fee. Complete lack of respect for the customer/ patient.

All but one employee acted extremely professional and caring..always treated well and listened to ..read more

If I could give this office less than 1 star, I would. This place is absolutely terrible! I was…read morereferred here by a former urologist and now I have again switched to a much better practice. I suffer from interstitial cystitis and their answer to treat it is always Silver Nitrate flushes. The nurses are rude, rough, and non compassionate. The flushes were always extremely painful for me and a few days after the flushes I would always get intense pelvic cramping. I would call the office and let them know what was going on and of course they had an attitude like usual, acted like I was wasting their precious time. But come to find out, silver nitrate flushes aren't and haven't been used in OVER A DECADE, because of all the risks! If you receive Silver Nitrate flushes, I highly suggest you do some research before getting them again. This office also did my cystoscopy which is a whole new story of its own. When the triage nurse called me back, she set me all up for surgery and had me wait in the waiting room for 2 hours. Then another nurse comes out and says "We just saw that you're allergic to latex, we're sorry but we don't have anything latex free so you'll have to reschedule your procedure". Oh, did I mention that I drive an hour to see them?! Thank god I don't have a respiratory reaction to latex, I just get rashy, so they went ahead with the procedure. The doctor called me back (never introduced himself) put me on a hard table and then left me to the nurses. When I woke up, I was of course sore. But, I really had to pee. The nurses argued with me that there was no way I had to pee. So, I sat there until I began to cry because the pressure from needing to pee just kept building. Finally a nurse took me to the bathroom and I peed like a racehorse, that made her embarrassed! I have not been back since and I never will go back. I'm trying to warn everyone about this place, don't waste your time and money!!!

This is the worst physicians offices I've ever been to. The people at the front desk actually…read morecanceled my appointment without telling me so that I drove all the way up there for no reason. They made me jump through so many hoops about my insurance card and refused to do anything to help me. The provider,a physicians assistant, Chris volturo, is not a good provider,has no communication skills, doesn't care about you as a person or patient,and for a man is very spiteful. Once I saw enough of this individuals character, I determined that I would not be returning there to see him again,and I found a new doctor with haste. So really it's a moot point,but I'll disseminate it to you anyway. I think this guy retaliated against me for leaving a review a truthful review on google, because out of the blue I received a letter saying he couldn't be my provider. It has been like a month or more since I saw him last, and the only thing I can think of is that he didn't like the review I left but I'm not going to pull any punches when it comes to telling the truth. So I guess in his mind he was retaliating against me by terminating our provider "patient relationship" and cutting me off my blood pressure medicines in an attempt to put me in bad health. That's not the type of person I want to be my doctor LOL I don't know about you. I guess it's lucky for me Pensacola is filled with good doctors... Like the doctor I was seeing before him at the same office. A woman, that was a good doctor to me for a long time and cared about my health and quality of life. I don't understand why this prior doctor and I had a good patient provider relationship for so long until she quit that office, but Mr volturo was not capable of doing the same,which I find perplexing. I've never experienced something such as this with any provider in my life, but maybe it's me!! Maybe I'm too straightforward for him to fathom. Once you see a person has a character flaw, is passive-aggressive, hides behind everything and gets everyone to try to fight his battles for him, you don't really want them to be near you, much less in charge of your health care. All you have to do is sit back and watch people and they'll betray their weaknesses to you. Health Care providers are no different. Like I said I've never experienced this with a healthcare provider before, but if you live long enough you'll see everything lol. Most providers I've dealt with have been good stand up men or women that tell it like it is. There are plenty of other fine providers around Pensacola that will not treat you like this guy or his staff will. I mean the dude is attempting to deny me my blood pressure medicines by canceling my prescriptions so that my blood pressure will go up. So basically this guy would rather see me die of a cardiac event due to uncontrolled blood pressure than be forthright with a patient. If one thing is true is that these people do not take Baptist mission statement seriously, and I was not treated with dignity and respect here, as the Baptist mission statement says I should be. I hate leaving bad reviews but I'm not one of these people that takes crap from every Tom Dick and Harry and I tell it like it is. I don't pull any punches when I'm telling the truth about my experiences and I don't care who likes it. I'm just being honest, and I know that people wont choose not to go to this place because of my review but when they get there and they're treated badly maybe they'll think of it.

Review: My UTI-tinerary to Recovery…read more Let me tell y'all about my recent trip--not to the Bahamas, not to Paris--but to the oh-so-romantic destination known as Urgent Care. So my back started throwing shade and not in a "girl, you carried the team all weekend" kind of way. We're talkin' more like "your kidneys are protesting your life choices" kind of ache. And then my stomach joined the drama, all tender and whiny--not because my man cooked me a candlelit dinner and gave me butterflies, but because apparently my insides were staging a full-blown rebellion. Naturally, I sashayed into urgent care like the classy, hydrated queen I try to be--and within minutes, the pee parade revealed its ugly truth: UTI, possibly flirting with a kidney infection. The audacity. Now let's be clear--I'm newly engaged. We're still deep in the honeymoon phase. The last thing I need is a do not enter sign posted at the love shack. So I looked that nurse practitioner dead in the eye and said, "Listen, we need to fix this real quick. My garage is hot, and my man's got valet energy." She nodded with a knowing smile that said, "Say less." Cue the miracle antibiotics--a short-term lease on life for my bacteria, and a fast pass back to the Tunnel of Love. Would I recommend this urgent care? Absolutely. Efficient, empathetic, and fully supportive of getting me back to... functionality. 10/10, would let them tune up my transmission anytime. In summary: Crisis averted. Romance resumed. Bladder betrayed me, but love prevails.

Parking is terrible try arriving 30 to 45'minutes before your appt unless u have someone bringing…read moreyou - I can only speak for what I have experienced and the dr's have been great -

I was scheduled for an Echocardiogram at this office my appointment was 2:15 for the test and 3:30…read moreto see the doctor well when I got there, I was told that my appointment for the echo was at 1:15 and I would see the doctor at 2:15 I proceed to show them on my phone via text messages that came in confirming I had the correct appointment then I was told Oh but we called and changed it and you pressed a button to agree?! once again I checked my phone guess what no calls not from Sacred Heart cardiology or anyone else at Sacred Heart. Well, I got loud. They called security husband went to see the director of the hospital by that time. Some other lady had came out and told me that she could schedule it closer to my home and I could see a different doctor!!! we traveled 55 miles one way not to mention the price of gas at this time because of the war that's going on with Iran. I started to cry and my husband said let's go home we were heading out of Pensacola getting ready to get on the expressway when I got a call someone at Sacred Heart telling me if I was still in the area that they could do the test I said no I would have it done closer to my home. It's a good thing that I don't really have a real bad heart or I would've had a heart attack there today, but people that are there are incompetent and not any comments or corrections on the procedures or appointments that they schedule I will never go back and I will tell everyone I know about my experience

I give a 4 rating because there is always room for improvement. Dr Hebert is attentive, patient,…read more professional, is certified md in two specialities. I am a new patient referred by three doctors. After two diagnostic procedures and treatment scheduled, I feel certain I'll be able to return to my normal activities soon. Thank you to every one of the staff there. you have given me hope.

Dr Steichen is wonderful. The staff in the authorizations department is a different story. They are…read moreincompetent and don't return your phone calls. If you do manage to get them on the phone, they are rude, confusing in their explanations, and quick to cancel your appointments and hang up on you. I have had payment for procedures denied by my insurance provider because the authorizations department submitted incorrect codes. The staff doesn't provide any reason for the denial or try to appeal the denial on your behalf. I find out about the incorrect codes as the reason for the denial by contacting my insurance provider. I find out about appealing the denial by contacting my insurance provider. I am told by my insurance provider that the authorization staff has to submit the appeal on my behalf. (Good luck with that!) In addition, I have had procedures that I scheduled a month or two in advance cancelled by the staff a week before my procedure because they waited until then to tell me my referral is expired or incorrect. That's not enough notice to do anything about it. Why not tell me when I make the appointment? Why not tell me even a week after I make the appointment? It is cruel to me to wait for them to get their act together when I am in pain and need some relief. I have had to self pay for procedures due to their incompetence. No one should have to deal with this level of stress and stupidity. Everyone claims they "aren't the one" who talked to me on the phone or submitted the wrong codes or didn't see the expired referral. This is their job but there is no accountability on their part.