Got a gift card. Called to schedule a massage, but no one answers the phone. Go online and they do…read morenot take the gift card as payment. They want your credit card but I am not paying, the gift is. Moving on wasted money.

I tried my first massage at the massage place and it was such a healing sanctuary, really special…read moreplace. Ingrid helped me feel at home and comfortable and overall I had a great experience, super relaxing. They gave really accurate astrology insights that helped me feel prepared for my next stage in life, and I left feeling refreshed and hopeful. Olympia is so lucky to have this spa sanctuary available to them.

Went in person to get my neighbor a gift card for her bday. Have used this business 3-5 years ago…read moreand it gives good massage's. Apparently they lock the door now and you wait in staging area. Knocked on the door and the lady behind the desk ignored me. A customer made an appointment and then exited before I could grab the door and it locked again. I knocked on the door louder and the lady just sat there. Called the business no answer. I guess if you don't want my business you don't get my money and get a bad review. Very bizarre behavior.

I have seen 2 of the 3 massage therapists here and they are AMAZING, deeply knowledgeable and…read moreexperts in their field. I have had massages over the last 30 years and the women here are another level, intuitive, strong, they listen deeply and will truly work with you to heal your body. I have insurance but save up and pay to see them intermittently because they are that good. We are very lucky to have them locally. The rooms are also lovely and calming. I recommend this place!

When I first walked in I was very impressed at how clean, organized, and comfortable it was. They…read morehave tons of options for tea, scrubs, natural juice, pain relief cream. The receptionist was a very nice and helpful. When it was time for my massage I could not have anticipated how great it was going to be. Heated table, hot rocks, cups, everything you could ask for. My therapist was very good at asking questions and making sure I was comfortable. She did the best massage I've ever had and I played college football so I've had many. I signed up for the membership because it is actually a very good deal and saves you a nice chunk of money. I will be going back weekly. As a former college athlete and current rodeo athlete I highly recommend this place to anyone. Thank you to everyone at Ballaura spa.

I have been getting massages for over 15 years on a twice a month if not once a month. The staff…read morewas friendly, clean work space and as you walk in feels more of an earthly/incense store vibe. However as we got into talked the hot spots I would like to focus on, and which was odd for me as usually that's where someone would start or have you lay face down, instead it was face up. Where I feel it was like a massage envy type vibe where they don't just give you fully what you want and try to make you come back for another one. The hot towel and cupping was great however didn't seem like the person knew what they were fully doing. Lastly I know the cost of living has went up, but this was my first and last visit as no reason why someone should be paying $200+ for a massage period. I have found and had better from others in the area. Update: management did reach out in attempt to help solve future issues and provide a complimentary service.

I love all my treatment/ relaxation massages from Ann. She is very knowledgeable in her work. You…read morewon't be disappointed. I look forward to my next session. Thank you Ann!

Emilie at Emzone Massage is a miracle worker!!! If you get massages regularly, you know when your…read moretherapist has the 'massage spidey-sense' and can let their hands guide them to the spots you need help with. Em has this quality in SPADES! I am a former massage practitioner, and while I'll take a massage from anyone, I seek out a professional who can feel their way through through my musculature and tendons, who is attuned to my breathing and any subtle changes I may make so they adjust their pressure and check in with me about my comfort. I have found Em, and I'm not letting her go!! Her availability gets more limited each time I see her, and as much as I would LOVE to keep her a secret so I can get an appointment whenever I want, this woman performs incredible bodywork and deserves as much business as she wants to handle. She is set up to take credit/debit, her new location appears to be a co-op of wellness workers with each provider meeting their clients in the joint reception area. Conveniently located in West Olympia, about 2 minutes from the 101 Automall exit. She will customize music to your preference, if you have one, and I promise you will walk out of there feeling like a new person. Be sure to drink lots of water after, with any massage, but especially if you go for deep tissue; Emilie has some great strength and is not afraid to use it to tenderize even the tightest of knots.

A great find! I've been there for physical therapy and for relaxation massages. I've never been…read moredisappointed. They take most insurances. I'm happy I found this place and have been going there for 8 years.

This place is great. The staff is professional and courteous, my massage therapist (Lisa) is…read moreprobably the best I've ever seen, and they bill insurance and accept my health savings card. On top of the overall professionalism, it's a relaxing and calm place. I don't think I'll ever go anywhere else.

Jacob is amazing! Relaxing touch and my pain decreased. Highly recommend! Relaxing atmosphere, good…read moreenergy. Loved the treatment.

Jakob is amazing. He has a welcoming and relaxing space. He took time to talk about what I was…read morelooking for in massage and what to expect. I felt very comfortable with him. It was a great experience. I highly recommend!!

Her room was very comforting and beautiful. She asked me what I wanted worked on most, made sure I…read morewas comfortable the whole time, I asked for cupping add on and she provided, was Personable, kind, funny and made my neck back and arms feel sooo much better. Finished with sound bath and it was amazing! Highly recommend!

Just experienced my second message with Rachel and loved it. She was very thorough with the deep…read moretissue message and my body feels wonderfully relaxed. I have my next one scheduled!