I got laser hair removal on my underarms. After 8 treatments there was still a significant amount…read moreof hair. I was told I could get 2 more treatments on them. I was accidentally charged for one of these additional treatments.... I called the front desk a total of EIGHT times in 4 months, every time they told me this was a mistake and they would get the manager to take this off. It never happened. On my 10th treatment I asked to talk to the store manager and she was not in. The front desk assured me they would get the accidental refund back... it never was. Got the email of the manager and she just never responded to me. I gave up which I am assuming was their goal. WASTED all this money and still have a good amount of underarm hair. I would not have paid this much if I didn't know I would still have a good amount of hair. It is thinner and lighter but not "a couple of hairs here and there" like they said it would be. Horrible place, do not waste your money or your time and clearly management is non-existent. Most bothered by this lack of response from management, based on the email given her name is Nichole Haugen, and incorrect charge.

I had mostly positive experiences at the Grand Ave Ideal Image. I signed up for an unlimited…read more10-month laser hair package and it was *very* expensive. After a couple sessions with various clinicians, an excellent one explained to me that I should have been getting 2 rounds of treatment at each visit due to a condition I have. Since she discovered their error, she extended my 10-month period for several months at no cost, which I was very happy with. Overall, the clinicians were friendly, caring and seemed very competent. There was one clinician I had for 2 appointments, and she seemed less competent. During both appointments, I had to stop and explain that the other providers provided pressure to treated areas to help ease my pain throughout the procedure. Even after she seemed to understand, she did not execute it nearly as effectively. The pressure she applied was generally too light and she sometimes would apply it in the wrong spot. I'm sure my very strong reactions throughout the 2nd appointment made it challenging for her, but still I had a better experience with the others. I explained to her that my skin rarely had such a strong reaction and that the pain lingered, and then had to ask her for aloe and hydrocortisone - things the others graciously offered right away, regardless of my skin's reaction. After my first negative experience with this clinician, I made sure my next appointment was not with her and the following appointment was better/more normal. However, I had to reschedule my last appointment and could not see who the provider was when rescheduling, and so that is how I ended up with this clinician a second time. I'm finally done with my package, and am relieved, not because my hair is gone (it's not gone, after all that), but because of the challenging scheduling, the mix of very good and less competent clinicians, and intense pain during procedures.

I haven't seen Valery for over a year, but I previously had laser removal done…read more I scheduled an appointment for 4:00 pm. We arrived and the door was locked, we tried to knock but there's no doorbell and the entry is on the lower level, the office is located on the 2nd floor. I thought that it was strange to not be able to access the building, but my sister and I went to caribou to wait a few minutes. 4:00 pm and the door is still locked. Mind you it was below zero and freezing outside, like one of those days you don't even want to leave the house. We went to the car to wait, I was frustrated at first but then began to worry. I tried to call her office but she only has a number to a call center. So there was no real way to contact her, I emailed. They emailed, nothing. My sister and I waited 40 minutes, each of us taking turns to run and try and see if the door had opened. We finally decided to leave. At 4:55 Valery called and left me a voicemail. She did not address that she had been 55 minutes late to contact me, she just stated that she's sorry, and thay door is open now and to come on up. I was beyond disappointed with the way my sister and I were treated. It seems concerning to me that she did not even have any way to get in touch with her. Following up to our email she did not provide any sort of explanation. Just saying that she is sorry for the inconvenience and to book another appointment online. The prices here are comparable to all of the spas and clinics in the metro. $350 for BBL, $600 - $1,000 for filler depending on if you need dysport, additional filler etc. I have sent so many people to Luminous You. My friend actually in the past year has spent thousands on treatments and fillers. She too said the way in which this business operates has gone downhill. That's too bad, I wish Valery well but after my experience I will chose to go elsewhere.

I work in NYC, happened to be in St. Paul and thought, "I have some down time over my lunch breaks…read morein ALL WEEK Sunday through Friday, what a great idea I'll update all my filler and botox while I'm here." Was ready to spend my usual chunk of change on this place and got really excited reading the reviews. I booked my appointment online on a Saturday/Sunday for a Thursday. Was leaving town the following Saturday. Come to find out the day BEFORE my appointment that their online system doesn't actually work, and I have no appointment...(?!). Felt so dumb as had told all my coworkers how excited I was to try this cool-looking business. They tried to find a new time that worked with my schedule but the whole thing felt very amateur hour so I decided to take my business elsewhere. If you can't get scheduling right I don't trust you with my face, sorry. Good luck trying to cater to busy executives with that system.

So I finally went back for the facial I purchased at the open house. It was very nice…read more I can't really tell the difference, the products were just ok but Beth was great. I would like a little bit more intensity but since I'm new I'll stick with the basic for a few cycles. Glad I went to the open house and took a chance.

I received a dermaplaning facial at Spa MD as a birthday gift from a great friend. I had Linh as my…read moreesthetician and she provided great services. She was very informative with each step she was doing and answered any questions I had with skincare. She also provided product recommendations based on my skin concerns. Overall, it was a very relaxing experience. I will definitely be going back for additional services.

My appointment was easy to make and Peter gave me the best haircut I've had in a long time. He…read morelistened to what I wanted and gave me my the spiked cut I had envisioned by scissor cutting it. Thank you, Peter, I will be back!

I was referred to Soapbox by a friend for the hair services and she loves her nail tech. I made an…read moreappointment with Peter for a trim and just to look at the previous cut so he would know what I wanted going forward (my stylist moved). I had a great experience, he put a few highlights in as well. I went back the following week for more highlights. The service was excellent, and I enjoyed talking with Peter who has a long history with some of the best in the industry.

Facial and wax. Great service, ambiance. Friendly and professional. Left feeling amazing!read more

I had the best experience getting my brows done! From the moment I walked in, Breishen made me feel…read morecompletely comfortable and confident I was in expert hands. She took the time to listen to what I wanted, gave thoughtful suggestions, and delivered results far beyond my expectations. The shape is flawless--clean, natural, and perfectly suited to my face. I have never had my brows look this good! Not only is Breishen incredibly skilled, but she is also professional, warm, and meticulous. The whole appointment felt relaxing, and I left feeling refreshed and totally put together. I cannot recommend them enough. If you are looking for someone who truly knows brows, this is your person!

Chloe was so skilled and so amazing! My hair is curly and she knew how to handle it just like any…read moreother hair texture. She gave me my desired highlights with just a inspo pic. The atmosphere is so welcoming and kind, can't wait to come back!

first haircut there and I loved the atmosphere and my stylist was very approachable, understanding…read moreand helpful when it came to what I was looking for in a cut. Shoutout to Kaela!

I cannot say enough good things about Eric, my stylist at Apostrophe! He is an artist when it…read morecomes to color. I have a lot of silver going on (which he calls my "sparkle"), but I'm not yet ready to share that with the world. :) Eric stands back, surveys my hair, considers the options, and then offers his suggestions before diving in and making my hair look great. I am 100% happy with the results every time!

I have seen Eric regularly for haircuts for the past four years. Eric is a relaxed, down-to-earth…read morestylist and really cares about getting things right. Prior to setting up my first appointment at Apostrophe Salon, I spent years (and a lot of time and money) going to specialty salons for curly hair. Eric was the stylist I was looking for all along, and I'm so glad I finally found him! The salon itself doesn't have many bells and whistles, but it's a clean, unpretentious and relaxing atmosphere.

Love love love Brow Chic! Crystal is my go to but all of their experts are busy which tells me…read morethey're all amazing. They have a great online booking system and check out is just as easy. My fave service is the brow tint and wax. It looks so good every time!! Their space has two parts and they're both adorable. They have their main salon and then out the back door in a European type alleyway is an adorable annex that is bright yet cozy. I'd love to live back there. They are located at the busy intersection of Selby and Snelling in St Paul so make sure you plan extra time to find street parking. Check this place out if you're looking for anything brow related. Trusted expertise!!

Stacey is fantastic . I had a brown tint and lamination. Extremely talented . Salon is so cute and…read moreclean and love the location close to many things. My brows looked nice for weeks.

Maria is amazing. Transforms my hair and the only stylist that I will return to. Foil,…read morehighlights, haircut, wax, Brazilian blowouts she does it all and all amazing.

Maria is the best stylist I've ever met. Her precision cuts and coloring transform the aging mop on…read moremy head into a thing of beauty every time I see her. She's more than someone who knows hair. She's an artist in hair, and she works independently for you, not a manager. She takes all the time you need. You'll find her at Minx Studio, Sola Salon's separate ateliers for individual entrepreneurs, 688 Hague Avenue in St. Paul (just off Selby). I'm so happy to have found her, and yes, I feel spoiled. It's great.

Cassondra was so welcoming and made sure I was comfortable during the entire appointment. She…read morecustomized the steps to make sure they were safe for me during pregnancy, while still making my skin look so much better than when I arrived. The facial itself was very relaxing, especially her facial massage technique and soothing music. I also had microdermabrasion done which was more gentle feeling than I expected. Definitely will go back the next time I need to treat myself to some self care!

Went for my very first facial and I couldn't have been happier. Cassondra is a genuinely lovely…read moreperson with very talented hands. The neck and head massage were an added bonus that I truly enjoyed. Cozy space, great products, and an overall delightful experience. Highly recommend!