I took my son in to get a filling and didn't make it past the desk cause they wanted consent from…read morehis father for me to take him in when I'm his mother. I was treated like trash by the receptionist and another worker there. I have a very poor experience due to the not allowing my son to be treated due to the receptionist not allowing me his mother to consent to the treatment. River Valley Heath and Dental is a joke. I will not recommend anyone to them. They are disrespectful.

This place don't even deserve 1 star. Don't visit this place if you're expecting proper &…read moredecent-quality care for your health needs because most of these medical workers are clearly taught, trained to disrespect and be unethical towards patients here. Especially if you are a minority person, I'm not dumb & I got the behavior figured out. This medical practice has strange smells in certain rooms, & some of their medical tools appeared to be dirty, improperly cleaned & sanitized. Pretty hard to believe that I can trust workers to know what they're doing & provide good care, when they don't even know how to keep their office cleaned as it's supposed to be. However they maintain their homes, they can refrain from doing the same in this practice. It's just that simple. Anyways, one of their receptionist workers will answer the phone with a rude attitude, play phone-tag, immaturely hang up on patient in the middle of a phone call for no reason. One of their medical-greeters (Who's too old for her nonsense) was giving dirty looks (Looking all up & down at a patient, pulling overdramatic & petty, rude gestures at the patient, talking in a impatient, condescending tone.), acted childishly & had this over-the-top, weird & erratic behavior towards others for no reason. It had no logic at all & made no sense. Trying to embarrass somebody, so I'll embarrass her back. She made a uncomfortable, awkward unnecessary interaction just because she saw a woman who looked different from her, who appeared for a appointment & she got mad about it. Just like a Karen lol. When people are employed to work with the public & this includes in healthcare, they are required to do their job correctly & simply provide actual proper medical care, which means to address & handle the patient's health & concerns. Check them in for their appointment & then let them leave when their appointment is done, with no issues. Nothing more, nothing less. Know the difference & get it right

Dr. Kaiser was my childhood pediatrician. I was never afraid of visiting his office and found him…read moreaffable, even goofy (which was probably a clever trick to get my mind off of the needles and such). Five stars!

Dr. Troxler and his staff are the best! So kind and welcoming! I appreciate the courtesy calls…read more24-48 hours before my appointment! Dr. Troxler does excellent work and is very affordable! I will be a lifelong patient of his as long as he is practicing!!

Dr. Muller has been my doctor since he started at FPC Montoursville.He's helped me through some…read morerough times medically over the years!! He's a great guy, easy to talk to and very knowledgeable!! I highly recommend him if you want a doctor who will be straightforward with you about your health and treatment!! He absolutely cares about the wellbeing of his patients!! Thanks Doc!!

This new " doctor " is HORRIBLE if you wish to live and have quality care AVOID at all costs…read moreMuller he is full of hate and blame. Doesn't listen to your concerns. When you say that you don't mesh and would like to have a different provider they throw you out , and will not admit that it may have been haste, they say that their doctors are god and they have the attitudes to prove it. When you question a change in your care the "provider(s) " go on the defensive and become downright nasty and accuse the pt of everything from mental issues to being nuts yes in those words . Once they kick you out if you can't get in to a new provider due to covid for beyond a month and you are on meds you are stuck! New providers local are inundated by patients fleeing this creep . Take heed if you love your family and want the best care for yourself and family RUN like your life depends on it because it does ! They will abandon you to the actual definition of patient abandonment. RUN and take your loved ones with you PLEASE !

I work night shift so my time during the day is limited I sat on the phone from 430-5pm "when they…read moreclose" with the automated message telling me to continue to hold. It doesn't tell me my placement in line or even comes with a call back, so you don't have to sit and wait! I then continued to wait until 530 with no response........ guess I will try again tomorrow! I will call as soon as they open and see how long I have to wait again

Phone calls are not answering a timely manner. Took two or three days. I have better things to do…read morethen set by phone. Keep changing manner in which to do my surgery not reassuring

I have been going there for several years and have always had a great experience with the nurses…read moreand doctors. My most recent visit was with Dr Mckinney for a hand and shoulder injury. She is incredibly nice and spends the time needed to really get to the root of the issue. If you have the opportunity to request her for your visit, I promise you'll be glad you did. You'll walk out feeling like a name, not a number.