I'm not usually one to publicly criticize a business, but I feel compelled to share our experience…read morein hopes that it helps others make an informed decision. Before hiring any company, please take the time to thoroughly research reviews and customer experiences. I wish we had done more of that before contracting with IMAGE signs, now operating as THE SIGN GEEK, OWNED BY DEREK YATES. We hired the company to produce and install our new sign, as well as our menus. From the very beginning, the process was filled with delays, excuses, and poor communication. What should have been a straightforward sign installation turned into the longest project imaginable. The installation dragged on for months. Exposed framing and staging equipment were left in front of our business for an extended period of time, and we were repeatedly given reasons why the work couldn't be completed. To our understanding, there was no dedicated installation crew handling the project. Once the sign was finally installed, we noticed the same day that it was not properly tightened. There were visible bubbles, and sections were already beginning to loosen. We immediately brought these concerns forward and were repeatedly promised that the issues would be corrected. Instead of honoring those commitments, we were eventually told that we would need to pay approximately $2,000 for crane rental costs and provide our own staff to assist with fixing a sign that was not properly installed in the first place. Needless to say, we were shocked by that request and declined to pay additional money to correct installation issues that should have been addressed under the original contract.

If you don't want to wait a year for your signs don't call them I waited almost 2 years for my…read moresigns and you will to