This restaurant really needs to get its act together.
We were staying at the attached Premier Inn, so naturally, this restaurant was to be our go-to when we needed meals. What a huge disappointment. This place is so horribly disorganized. It can take 20-30 minutes waiting in line to order your meal from the bar, because it can take up to 10 minutes for one person to be rung through. Why, I would imagine, is because they seem to have the same person taking orders, pouring drinks, answering the phone, and seating people. Either they're horribly, horribly understaffed or they really poorly plan where their staff are placed during the day.
The breakfast we'd bought for them from the Premier Inn was good food-wise, but again, poor, poor planning. One of the days we stayed there, breakfast started being served at 7 and we got there at about 7:05. By the time we got there, all of the meat was already gone. We suspected a really selfish table of dudes with a giant bowl of sausages in the middle of the table, but this place should know by now that, being so close to amazing hiking opportunities, they're going to get a lot of hungry early-risers. It seems they don't even start cooking more food until it runs out, and it takes quite awhile for it to be refilled. The woman working there in the morning was kind to us but seemed to dislike people in general, which made the experience a bit unpleasant.
I hate to say it, but while we loved the Premier Inn, I don't know if I'd stay there again knowing their attached restaurant is such a mess. I can't even begin to imagine how much business the Brewers Fayre loses every day due to their poor service. read more