Living at Springline has been great. The place is really well taken care of, and there's always…read moresomething going on. The team here is super friendly and goes the extra mile for residents. And having Andytown and Barebottle around the corner is hard to beat.

We've been living at Springline since April, and honestly, we couldn't imagine a better place to…read morecall home! A special shoutout to Paula, who was one of the first people to welcome us and took the time to show us around Springline. She made the whole experience so warm and personal from the very beginning. And a huge thank you to the entire team - Brian, Brandon, Jalene, and Sakaya. They truly go above and beyond with every request and somehow always make you feel like nothing is ever too much trouble. It's those little details that make such a difference. We especially love the gym, pool and BBQ area. Everything is always so clean, beautifully maintained, and ready to enjoy. You can really tell how much effort the team puts into taking care of the community. The onsite cleaning team also deserves a special mention. They're here every day, keeping everything spotless and taken care of, but they do it so thoughtfully and seamlessly that you never feel bothered by it. Somehow, you just notice that everything has already been taken care of before you even have to think about it. But what makes Springline truly special for us is the people. In just a few months, we've met so many wonderful people and already feel like part of the community. We're so happy we found this place and genuinely couldn't imagine a better place to live, meet amazing people, and build our new chapter in the Bay Area. Thank you, Springline team, for making it feel like home!

** Update ** The management's response to my review and…read moretheir handling of these ongoing issues have been incredibly disappointing and unprofessional. On move-in day, they ignored my email demanding a re-cleaning, but after my initial review, they frantically offered a free cleaning. They blatantly lied that they "had no prior records" of my complaints, trying to act like they were doing me a favor while making me look like a liar. Even after I sent irrefutable screenshots of my original emails, they did not apologize for lying. Instead, they just repeated that their "gesture of goodwill" offer still stands. Hiding behind the word "goodwill" to cover up their dishonesty months after I cleaned their filthy unit at my own expense is a complete mockery of customer service and a vile insult to tenants. Right after I posted my initial Google review, management suddenly started contacting me frantically. They hastily arranged a pest control service, which forced me to leave my own home for 3 hours and spend the entire day leaving all windows open to clear out the toxic chemical fumes. Despite going through all this hassle, the treatment was a complete failure. Management is now trying to minimize the problem, stating that no other units have reported silverfish, as if to insinuate that this is an isolated issue or that I am overreacting. However, the reality is that silverfish are still consistently appearing in my bedroom and bathroom. I am attaching recent photos taken just days ago as proof of how ineffective their monthly treatment is. Living in this environment has inflicted severe mental suffering and constant anxiety upon me. My home no longer feels like a safe haven, but a source of psychological dread. Every single night, I am paralyzed by the fear that these insects are crawling into my bed, my pillows, and my clothing. I cannot sleep peacefully, and my mental well-being has completely deteriorated to the point where it is disrupting my ability to function in daily life. When I formally requested an early move-out due to this unbearable psychological distress, they simply handed me termination paperwork demanding a ridiculous $9,808 early termination fee. Their only "solution" is to perform this ineffective pest control treatment every single month. This means on top of being forced to live with the anxiety of a persistent infestation, I am expected to allow harsh, toxic pesticides to be repeatedly sprayed over all my personal belongings--including my clothes, bed, sofa, and daily essentials. I refuse to live in an environment where my home is constantly contaminated and my health and respiratory safety are threatened by toxic chemicals month after month. Management completely ignores California habitability laws, refuses to waive the fee, and expects me to pay for their failure to provide a clean, safe, and pest-free home. Prospective tenants, please beware: once you sign the lease, they will deny responsibility, offer toxic Band-Aid fixes, and trap you financially. -------- This is the most disappointing apartment management experience I've ever had. Moving from out of state, I signed the lease blindly. On move-in day, the unit was filthy. Management ignored my request for re-cleaning, forcing me to pay for a professional cleaner out of pocket. During the leasing process, they even tried to force me to re-sign a higher-priced contract after the lease was already finalized, blaming their own clerical error on parking fees. The intercom system has been a constant nightmare. Delivery drivers couldn't enter because management repeatedly failed to add my name to the directory, despite numerous emails and in-person requests. They kept lying that it was updated when it wasn't. On top of that, strong cooking odors from other units constantly leak through the vents, and silverfish bugs appeared from day one. Whenever I reported these issues, management dismissed them, claiming "no other residents complained."

I had to move unexpectedly for work and had a very short time to pick an apartment. Althea was…read moreAMAZING showing me the place and making sure I was happy since I was coming sight unseen. Once I arrived, the leasing manager, Audrey and Althea made sure that I was taken care of promptly and communicated very well. The maintenance supervisor, Ryan was wonderful tweaking all my requests to get settled in - he even gave me some great insider advice on the restaurant scene in Redwood City! Encore Apartments have far exceeded my expectations and I am so glad I chose them out of all the apartments in the area. I even broke and agreement of another complex just so I could be here and I couldn't be happier! Encore is convenient to all things Bay Area: Menlo, Palo Alto, San Mateo, San Carlos, the Airport, and San Franciso. It's the perfect happy medium with a vibrant city life and peace and quiet.

We've been at Indigo for about 6 months now, so it's time for a progress report. First, the…read moremaintenance staff are very prompt, nice, and some of them are very competent (Guillermo in particular). The facilities are wonderful and the location is really hard to beat if you like easy walking access to everything in downtown Redwood City (which was a top priority for us). Now for the issues that should give you pause before moving in. Most of them stem from rather poor building engineering, staffing, and long-term maintenance (I'm an mechanical engineer by training and specialize in building energy systems, so I notice this kind of stuff). 1) Many apartments have structural columns in the middle of rooms, which makes the room pretty much useless. Whoever designed this building needs to find another line of work. (Perhaps pumping gas in Vermont is something more in line with their skillset.) 2) The utility billing system does not allocate cost according to usage. We hardly ever use our heating or cooling system because the windows are actually quite good. Yet we pay an unbelievably high HVAC bill each month because other residents are careless/indifferent about their thermostats. 3) There has been a persistent stink of garbage in our hallway ever since we moved in. The reason is that the garbage chutes are not well sealed so the stack effect draws air up from the garbage room into the hallways. Some days it smells like a landfill. This could be easily fixed by making sure the chute seals and doors are good and ensuring that the negative pressurization ventilation in the garbage room is sufficient. But either they don't have one or it doesn't work correctly. 4) The parking lot entrance on Jefferson is too narrow for all but the tiniest cars. It's amazing to see how many cars have body damage as a result (including ours). 5) The EV chargers are obsolete and constantly give errors. Chargepoint says it's the building owner's problem, and the building owners say it's Chargepoint's fault. Like I care! If I wanted to know how sausage gets made, I'd watch a YouTube video. I'm not interested in excuses when I need to get to work. Fix them! 6) The blinds are not black-out blinds but you cannot hang curtains. The lights downtown are generally quite bright, and in the courtyard they're particularly annoying. 7) The appliances are beat up and lower quality than at previous (cheaper) apartments we've been at. 8) You cannot have the manager's email or phone number. You have to go down to talk to the front desk staff some of whom are really rude, incompetent, and indifferent. (That's a hard combination of skills which you have to actually try to hire.)

You will not get your security deposit with Indigo apartments and their parent company, air…read morecommunities. They will absolutely overcharge for damages, charging for a full repaint for regular wear and tear.

Working with Rentwise has been an incredible experience from day one, largely thanks to Brandon. He…read morehas been extremely helpful in walking us through the entire process of getting our units rented and was instrumental in helping us find the perfect tenants. Beyond leasing, Brandon has helped us build out a reliable network for repair and maintenance support, and he is always readily available whenever we have questions. If you are looking for dedicated, top-tier property management support, I can't recommend Brandon and the Rentwise team enough!

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

SO MANY COCKROACHES WE STARTED EATING THEM!!…read more MARYMOUNT COST US ALMOST $10,000 IN DAMAGES AND WE HAD TO VACATE THE UNIT DUE TO COCKROACHES, DOGS PEEING ON OUR FRONT DOOR, GARBAGE AND PAINT BEING THROWN ONTO OUR BALCONY FROM ABOVE, AND VANDALISM. Marymount negligently refused to move my car and it kept getting vandalized costing me thousands of dollars and Marymount is in possession of the footage, makes me wonder if an employee is doing it. We have so many cockroaches that lay eggs in our food and utinsils, after 6 weeks of living here we just pluct them out of our food and would eat it because we had no other options. Cost us thousands more in move out fees becuase we were considered evicted becuase the living conditions were not compatible with human health.

Extremely limited parking. Slow ancient elevator that always breaks. Garbage chute often full of…read morestuck garbage and reeking. Speaking of smells - expect an overwhelming smell of curry on most floors. This is very difficult to deal with if you have never experienced it before. The neighborhood is ghetto - dont park on the street if you like your windows. There is one big positive and the only reason for the 1 star: the walls are concrete so you dont hear your neighbors much. Overall, a real winner.

My boyfriend and I stayed here in a 1bdrm on the 2nd floor, facing the parking lot (not the water…read moreside). Unfortunately, we had to end our lease early due to a new job requiring relocation, but we were so happy with our short time here. It was peaceful at night and the doors and windows, when closed, drowned out the noise from the street very well. Our neighbors on both sides were quiet. We could hear our upstairs neighbor's footsteps, but it wasn't unbearable. Andrea does a really good job of maintaining the complex and ensuring that it is safe and secure. She's also super easy to work with and made the inquiring and signing process easy. We actually signed the lease without viewing in person so that says a lot about the great impression we had of the apartment complex! We can only speak for our unit, but it was clean, spacious, renovated, and had more than enough space for 2 people. Good location, would recommend to friends and family. We were quite sad to leave!

I moved out of this complex a couple months ago, and it was the best decision I have ever made…read more What an absolute nightmare this place was. Everything was constantly broken, and management couldn't afford to fix anything. It has the facade of luxury living, but it is actually run like an old motel. We can begin with the laundry room with two washers and two dryers for 40 people... one of which was broken and never repaired for weeks. Tons of my clothing was ruined by this 1980's setup. The doors to the stairwell are so heavy that they shake the entire corridor and building when they open and close. Not to mention that the walls are so thin and poorly constructed, I could hear my neighbor ripping the bong at all hours of the night. Good riddance ! And goodbye !

I don't Yelp often and but I had to share an experience from yesterday. We are new to the complex…read moreand had an issue with our key/door. I randomly ran into Dana as she was doing some general upgrades around the complex and let her know our problem. I am not exaggerating in 8 minutes Ramon and maintenance was at our place with a new deadbolt. I have literally waited longer for the check at a restaurant before! Amazing start to the next chapter #emptynest.

I lived here for a wonderful 2.5 years before moving away. This was one of my favorite places I've…read moreever lived. The apartment was fully renovated before I moved in and was beautiful! If I ever had any issues, Ramon and his staff were quick to respond, often within 10-15 minutes, even for a slow drain. The grounds are lovely and well-kept, including the pool and hot tub. It's a great community, and I miss it. Ramon, the property manager, lives on-site, and both he and Dana, the office manager, were always kind, helpful, and responsive. The community is close to many conveniences but is surprisingly calm and quiet, despite the proximity to El Camino Real. Would highly recommend to young professionals in the Mountain View area!

These apartments are amazing and recently opened in August of 2010! Unfortunately for the public,…read morethey are only available to San Mateo County community college system employees. Of course, this is quite fortunate for those individuals that are affiliated with the community college system. The units are heavily subsidized with a two bedroom/two bath costing in the range of $1500 (one and three bedrooms also available). Units include all of the modern comforts including a microwave, interior washer and dryer, and dishwasher. Many units have a garage and porch. There is ample sunlight for the growth of your green companions. One can reach Highway 280 in the blink of an eye, although getting to the weekly shopping takes some time. The community is very pet friendly; one can walk with the canine companions around the campus taking in the breathtaking views of the Bay and the Santa Cruz Mountains that Canada College has to offer. Unfortunately, parking can be a bit tight. The pet deposit is also steep at approximately $350 per animal. The property is managed by Kenny Reality, who seem to do a relatively good job of running the complex. Of course, there have been issues (a dearth of trash/recycling receptacles at the beginning, tardy in making initial requested repairs, no postal service for a week after moving in, etc.) none of which posed a particular problem and most of which have been rectified. They are generally available to respond to emergent issues. The amazingly low price of these units, striking interior appeal, inclusion of modern amenities, stunning views, pet and plant friendly nature, and insane price make the Canada Vista Apartments a real steal. Our apartment actually feels like a home, which is a very pleasant and foreign sensation for my wife and me.

This is my review after my first year and several months living here. I LOVE it! I was on the wait…read morelist for 8 months (before it was even built) and it has far surpassed my expectations. It has incredible views of the Santa Cruz mountains, is relatively isolated being up here at the top of 280, and there are gorgeous views of SF and the East Bay at the top of the hill; just one minute walking distance from my apartment. I have moved every year since I was 18, and so at 28 having moved here, I have obviously had plenty of apartment experiences to give me perspective. The Pros: -Gorgeous campus -Beautiful brand new apartments with garages, washers, and dryers (typically unheard of) and my apartment is townhouse style with stairs -Pet friendly (another rarity) -CHEAP! I paid $100 more in rent for a one bedroom five years ago, in a place that hadn't been changed since the 70's. This place has never had another person living in it, has brand new appliances, and is two bedrooms. Incredible deal. -It's very quite. I actually can't believe I have neighbors! -Spacious rooms and bathrooms -Amazing clubhouse to host events that have incredible views of the mountains This is a wonderful gift for faculty and staff of the San Mateo Community College District. I can't imagine for one minute what anyone could complain about. This is an amazing steal, and I look forward to living here the five years we have allotted until my husband and I save up for our house!

Outstanding location - we have over 100 restaurants within easy walking distance. Two blocks to…read morethe Cal train station for easy access to SF and points south. Outstanding and responsive staff - Ben, Amy, and Gary are pleasant and easy to deal with. My unit is quiet and spacious and very comfortable. Really enjoy living here.

We just renewed our lease for another year at TWO50 Downtown, and that says a lot about how much we…read moreenjoy living here! Ben and Amy have been wonderful property manager; kind, responsive, and always willing to help. We also love the location, right next to Caltrain, surrounded by great food, and just a short walk to Central Park. We're happy to call this place home and look forward to another great year here.

We rented a ground floor, 1 bedroom unit at Pescadero Apartments for one year. The property…read moremanagement team is fantastic, led by Spencer Felix. The complex was always spotless, quiet, and welcoming. Spencer and team hosted get togethers for all the tenants and all facilities were new and updated. The location is great and the move out process was stress free. It was a great experience for us and we would happily move back in the future.

I stayed at Pescadero for almost 2 years with my husband. We absolutely loved staying there. The…read moresurroundings are beautiful and serene, full of greenery and blooming flowers, with hummingbirds visiting the property often! In the apartments, everything from the appliances to the amenities were top notch! My sister, who is a gym rat told me that the gym equipment is really good! The maintenance staff is also swift in their action, we had a few issues with our appliances and plumbing which were always resolved promptly within hours. I want to give a special shout out to Spencer - the assistant manager at the property. Our experience was tenfold better because Spencer is very professional and respectful in his conversations. He would always go out of his way to greet us if we crossed paths, and resolve any issues as promptly as possible. While some things are beyond his control, he always did his best to provide a solution. Keep at it, Spencer - you are doing excellent! If this review were solely for Spencer it would be a 5 star review for sure! The only scope for improvement I have for Pescadero is the following - For anyone who owns an electric vehicle, there are 2 level 2 charge points on the property. They can only be used for 4 hours at a time before their cost shoots up drastically. We were slow charging our car inside the garage but we're eventually told that this is not allowed. All these reasons combined made car charging a constant headache for us. This was one of the biggest considerations for us to move. It would be an easy fix to allow charging the car in your garage, or increase the chargepoint limit to 6-8 hours so that a full charge can be gotten out of the session. Other than that we were overall quite happy with our stay!