EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

Everyone is always so nice & service is usually pretty quick! You can't make appointments so it's…read morefirst come first serve but again, normally they get you in and out quick. Went for an oil change & inspection. Pricing is reasonable and seems to be what the standard is anywhere you go!

I've used these guys since they came to the neighborhood. Best service and best tire prices in…read moreGreensboro. They mostly sell Cooper tires which are excellent. They also have a sister site that does major mechanical items.

I had the best customer service experience of any auto shop today. I went in for an inspection and…read morethey went above and beyond, very friendly, quick service, they got me right in. I will definitely be returning!

AutoTrends is definitely a quality repair shop. I have been to them for a few different services,…read moremostly oil changes which are extremely reasonably priced. I tend to only go to them for oil changes and never have any issues. I will say for other services they are on the more expensive end but they guarantee their work if you use their parts, however if you want to use your own parts they will accommodate but won't guarantee work. They replaced an alternator/starter for me and years later it still works great, if you have the extra money to spend they are a great option, however if you are more price conscious you may need to look into other shops.

They have always been quick and thorough with both oil changes and inspections. Staff is friendly…read moreand courteous. Prices are very reasonable.

Absolutely amazing service!…read more Automotive Service Shop is hands-down the best mechanic shop I've ever been to. As someone who knows nothing about cars, I usually feel taken advantage of at auto shops--but not here. It was my first time there, but it honestly felt like I took my car to my best friends parents shop because of how well cared for I felt. Melanie and Eric treated me with respect, honesty, and patience, explaining everything clearly without making me feel dumb. After going to another mechanic twice this month with no real solution, they fixed the issue quickly and at a very reasonable cost. They didn't try to upsell me or push unnecessary services--just straightforward, honest advice. I've already recommended them to three people and will continue to send everyone I know their way. If you want a trustworthy, professional, and efficient mechanic, this is the place to go! 10/10 recommend!

Erik and Todd are two of the most experienced mechanics I've ever seen and they provide great…read moreservice. Melanie does a great job at the front. This place is really a gem.

My mother takes her car to Jay Dalton and loves it. Small family business and Jay is there leading…read morethe way, giving honest assessments. Not a chain. Not a mill like other garages. He has been around for a while and has a solid following.

Needed a pre purchase inspection on a car I was considering buying. They were able to take care of…read moreme late in the day in a timely manner. Jay was thorough and gave me a great breakdown of things going on with the car. Too bad I live in Durham otherwise I'd be getting future services here.

A friend recommended Autobahn to me after 2 different mechanics could not solve a tricky problem…read morewith the heat on an older GLX 450. This was probably 3-4 years ago. They have earned the status of a "go to" mechanic. Several mentions of Kevin as the lead mechanic but wanted to give props to Doug as front end / service manager. They have tried to save me money by buying "second hand" parts from other reputable MB parts guys rather than paying the ridicuouly marked up new OEM replacements from Mercedes. As long as i have this car, it will be serviced at Autobahn!

Excellent service for over 12 years. Great customer service. I have sent others that were just as…read moresatisfied.

quick and easy and priced very fairly - changed oil and checked all systems - did not any items to…read morebe fixed that didn't need fixing - I trust them completely

A big thank you to the staff at Triad Auto! It was refreshing to have a positive experience with…read morean auto repair shop. Not once did they try to upsell me on services that I did not request. (Wiper blades, cabin air filter, or headlight fluid - haha) As a woman, I have always been weary to take my car in for service due to poor experiences at other places in the past. Thankfully, my husband remembered the great service he received from Triad Auto about 20 years ago. My computer / dash on my Honda needed to be recalibrated and that was exactly what was done along with a state inspection. They were reasonably priced and super fast. I neglected to make an appointment in advance but they were still kind enough to squeeze me in and get my repairs done in record time. Make sure to call in advance to make an appointment. Save a little off the top by paying in cash. Great staff and fantastic service. Thank you.