Good knowledgeable agency and very helpful staff. Sam knows his stuff and was very helpful with our…read morelife policies.

From the owner: Insure Carefully, Dream Fearlessly…read more As your local American Family Insurance agent, I can offer you dependable insurance protection. We offer specialized coverage for your Auto Insurance, Home Insurance, Life Insurance. Insurance for your Rentals, Contractor Insurance, Home and Condo Association Insurance, Business Owners Package Insurance and more. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

Need to train employees better and management on returning calls.read more

I purchased a new vehicle a few months ago and the agent Vanna did an amazing job finding me a full…read morecoverage carrier. I pay my insurance every month and don't feel like I'm going broke afterwards. Thank u for a smooth and easy transaction.

Incredible service, friendly people! The people there really care about you as a person, not just…read moreas a number.

Great customer service always willing to answer any questions and assist you in any way possible ty…read moreAida

Insurance navy is a very friendly place there is a young lady by the name of Jesika that works…read morethere she's very friendly very helpful always has a smile on her face very professional makes things seem very easy not so complicated on whatever it is that we need to do there I would recommend a lot of my friends and family members to go to insurance Navy but to ask for her. Jasika

Professional office with a fantastic staff especially jessikaread more

Tim todd is always there when i need him His office is…read moreeasily accessible and the people that work there are top notch people

I would definitely get a quote from Tim Todd at Allstate. I used to think one insurance agency was…read morethe same as the next. I found this to be untrue when my basement flooded with sewage. My very well- known insurer who had a local office three blocks away from my home and had insured my house, cars and provided extra umbrella insurance for years, told me the damage was not covered but that I could add sewer and drain coverage at an additional cost in the future if I wanted. I got a quote from TIm Todd at Allstate and switched. Apparently sewer and drain claims are the second most frequent home claim and I had gone all these years without it. Mr. Todd's quote included sewer and drain, decreased my deductible and was still slightly less expensive than my prior insurer. And I feel that less expensive isn't always to my benefit if I don't have the proper coverage when you need it. At this agency, I found an honest, thorough agent who will make sound recommendations for my insurance needs.

Terrible !!!!!!! After several years been with this people they start raising the policy every year…read moreout of nothing I choose to cancel because the prices went up ridiculous and they refunded me with a check with a stupid amount. unbelievable!!!

Today, I attempted to change my insurance agency to one closer to my residence. The representative…read morewho responded declined to assist, citing that she was unable to process the request because Katie Carls was on maternity leave. She advised me to have my new agent contact Katie via email to request the change. When I inquired whether anyone else in the office could handle the request in Ms. Carls's absence, no alternative was offered, and the representative began to provide an explanation as to why she could not assist. I just googled how to do it online and was able to complete the change independently. It is disappointing when staff exhibit a lack of willingness to perform their duties, which I find quite surprising.

I have been with allstate for over two years now. My experience has been awesome thus far…read more Especially My agent Kevin Scott, he is absolutely amazing. He responds to all my questions, concerns, requests within minutes. He works very diligently for his clients, he meets alll needs, and exceeds all expectations. Im forever grateful for him. He will always recieve my business! Thanks for being great! As you can see, im a very satisfied client!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I'm a second generation Allstate agent and St. Xavier Alum. I love working with customers and helping them with their insurance needs!

I wholeheartedly agree with the many other negative reviews of John Luzzo. DO NOT! DO NOT! Do…read morenot do business with this guy. There are plenty of other friendly insurance agents in the neighborhood. You have been warned. Spoke to him a few times about a policy. Found him to be condescending and creepy. You don't want to share personal info with him.

i would give 0 stars if i could. i agree with another reviewer, john luzzo is worthless. i asked…read morehim to review my policy since it went up so much since last year and after 2 weeks, i had to call him to follow up. i purposely called him because my policy would renew in a couple weeks. i never heard from him, so i called him (my payment now due in 3 days) he never reviewed it when i questioned why it went up he raised his voice, yelled at me,! yes, this is no lie. that it wasnt his fault! this is what i deserve after 50+ years with allstate. i didn't choose him. i am a retired rn and not uneducated and i expect respect and courteous answers to my questions, not to be yelled at definitely am disappointed in allstate i have terminated my auto and homeowner policies and will definitely not refer anyone i know to him or allstate

Terrible service all around the table do not get anything with them prices are high car coverage is…read moreterrible customer service is terrible also I read my terms and decided to cancel because Lincoln insurance has way better deals I tried to get a refund within a hour of payment before signing the final contract they gave me the run around for a whole month and never issued a refund saying it will be mailed

Been a customer for a year and a half and issues setting up auto payments every six months they…read morecan't get it right. Then I called on the 6th of the month to stop auto payment for the 12th for this month. They took the money out anyways so I called they were to fix it said 2-3 days a week later still not fixed. Then I call ask for a manager girl claims need address to get me to one then tells me that there's no manager there to help till morning. Unbelievably horrible horrific customer service experience ever!