There are 4 reviews here. 2 of them are current or former employees. Nora refuses to speak with…read moreher clients. If you have a question that her receptionist can't answer, you will be stuck in a days long game of telephone while the receptionist goes between you and Nora trying to get your question answered. She's incredibly rude and dismissive. I have no idea how this woman is still in business.

Horrible company never calls back terrible customer service. Once you sign up with her company they…read morewill never respond to calls. And calls her client bullies when I was just asking questions about my home owns insurance

I needed Medicare Insurance and I was very confused. Jeff was SUPER patient and explained…read moreeverything in a way I could figure it out. Smile never left his face. That says something about the man right there. Jeff told me to take the paperwork home, look at it and make sure the decision I made was the right one for me. This told me he cared about me, not just adding numbers and making a buck for himself. There was no pressure at all and that made me feel comfortable with him. Jeff as very thorough and made sure I was comfortable with my decision. Thank you for entertaining my issues while traveling the Medicare journey.

Great place for all our family's insurance needs. Everyone is super friendly at this office…read more (Jeff, Linda and Brenda). They are all very thorough. They take their time to explain things and go over various options. Our family highly recommends them. They helped us with life insurance, medicare supplement possibilities, dental, hearing, vision, auto and home owner's insurance. They found us a great rate for all.

Not all heroes wear capes..... Seriously, look no further!…read more Mr. Latman gave me a quote over the phone and saved me a ton of money! Courteous, professional and extremely efficient service. I wish I didn't waste my time with other insurance agencies and contacted Latman group right away. Highly highly recommend!!!

From the owner: Latman Insurance Group specializes in you the customer. We make sure that all of your insurance…read moreneeds are taken care of in a timely manner. We make sure that the insurance product is not only cost efficient but it is also a reputable company. Let Latman Insurance Group take care of you today!

I will leave this review on Google and yelp! Agent Miguel Alvarez in was so very helpful, nice and…read moreactually fun to talk to. State farm's texts can be a bit unprofessional when they do not get a payment. I've been a customer for a very long time and I hate when I get a text from them. Miguel was very nice about it made sure I was calmed down and actually even took my payment over the phone. Great customer service keeps a customer so I suggest you keep Miguel and give him a raise!

I have been a client of Angelo Tzinares for many years and I find him and his staff to be extremely…read morehelpful and they take a personal interest in my questions. they have always provided a service far above what you may expect from other agencies. "Jane" has been my contact within the agency since the 1980's and she has always had the answers to any questions I may have and I trust her opinions as to coverage options. Great people to know! Charles Commerford

Leonard is an amazing agent. I've been working with him for the past five years and he has gone…read moreabove and beyond every time to meet my needs. When my financial situation changed due to the pandemic he kept up with me and figured out ways to get me at a rate that I could afford. That type of consistent attention and care for customers will always win in my book. Thank you so much, Leonard for all you have done!

Great follow up to make sure customer is satisfied with products and takes the time to explain and…read moreask questions. Outstanding customer service.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Homewood, IL area since 2020, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

This office, and particularly Alexandra, have for the past 10 years, every time, responded to my…read morequestions and requests efficiently and professionally. And pleasantly I might add! I recommend Wasim and his team to anyone.

very helpful and they do theiir job very well Will recommend this insurance ro othersread more

Terrible service all around the table do not get anything with them prices are high car coverage is…read moreterrible customer service is terrible also I read my terms and decided to cancel because Lincoln insurance has way better deals I tried to get a refund within a hour of payment before signing the final contract they gave me the run around for a whole month and never issued a refund saying it will be mailed

Been a customer for a year and a half and issues setting up auto payments every six months they…read morecan't get it right. Then I called on the 6th of the month to stop auto payment for the 12th for this month. They took the money out anyways so I called they were to fix it said 2-3 days a week later still not fixed. Then I call ask for a manager girl claims need address to get me to one then tells me that there's no manager there to help till morning. Unbelievably horrible horrific customer service experience ever!

I was having trouble with my old insurance guy, I told him to sharpen up his pencil. he said O K…read morebut nothing changed. I contacted John Harrel and asked him for a quote on the same coverage that I had before. The quote was over a thousand dollars less than I was paying. Needless to say, I went with John and State Farm and have had nothing but good results and good things to say. (in over 10 years) John K.

Very pleased with State Farm and my amazing agent John Harrell. He is so personable, dedicated to…read morehis clients and truly cares about what's best for them. Hands down, the best insurance agency, rate and staff. Highly recommend and delighted to be a State Farm customer!

Absolutely horrible customer service. Had been a longtime customer of Allstate, and recently…read moreswitched to State Farm. The main reason was the complete lack of availability and communication with this agent. She rewrote my policy, but all the details on my home were incorrect (year built, exterior composition, even the home style). Placed SEVERAL calls to the agency which always led to the main Allstate customer service because the agent's office never answered. Two months of repeated calls later, policy was still not fixed. Next step was cancellation of all the policies we held with them. I'd receive mass generated emails from the agency's office manager Alycia, asking if I was happy with my coverage and promising a call to discuss my policies....spoiler alert: call never came. It was almost comical. Sad and disappointed in this agency. Would not recommend to ANYONE looking for insurance.

Allstate lazy, dumb employees Barbra brown Dominique hodge Eliizabeth alman and christine slater…read moreare the worst claim workers who continued to blame each other ... Misplace, and lost claim information and didn't submit my claim correctly and I had to file in court. I'm going back to the veteran insurance company USAA. Allstate is the worst insurance company ever. 2022