When my insurance premiums skyrocketed for no good reason, I called Sonny and Country's rates saved…read moreme around $500/year. Just recently Sonny assisted me with a claim to a vintage auto that someone else damaged. The 3rd party insurance never did contact us. Sonny & Country took great care of us and did it in a manner that would not impact our premiums.

Steve always goes above and beyond!!! He consistently has a super quick response and a helpful…read moreanswer! He answers emails after normal business hours and follows up in a prompt manner, making sure that I always have closure on the situation. He works with me to make sure that I have the best coverage and am getting the most out of my service. I have worked with him now for over 10 years and I can't say enough good things about him!!!

I just finished got off the phone with Claudia to pay my policy, which I had unfortunately let…read moreexpire. When I called, Claudia's computer wasn't loading my info, so Lucas took my call himself. He quickly and professionally handled my situation and Claudia took my payment over the phone. They did a great job resolving the issue and I would highly recommend them! My dad has had Lucas for years and I will continue to give them my business!!

was told someone would call me back.......yet totally ignored. Lucky there are other insurance…read morebrokers in the DeKalb Sycamore area. Not much else to say as I have only spoken to receptionist over the phone.

I am so pleased with the customer service and help I received from Pardridge Insurance Co! Very…read morehelpful staff! Great advice and professional too!

While away on vacation in August 2012, my husband and I received an alarming call from our neighbor…read moreletting us know our house had been struck by lightning and there was a huge hole in the roof. My husband got a hold of Dave Broz who went to our house, took care of my dogs and was there to let the firemen in. By the time our plane landed four hours later, he had a claim started and recommended an excellent company who installed our new roof. Mr. Broz turned a scary and helpless moment into something we can laugh about today. He is very personable, does his job extremely well and will always go above and beyond. I'm proud to say he is our Insurance agent. Carrie Elburn resident

Insurance is in my blood. Over 100 years ago my family started an insurance agency and I grew up…read morelistening to my mom and dad talk about the business. I didn't go into it which greatly disappointed them and have since worked with many others over the past forty years as we have bounced around. In every case I knew more about insurance than my agent - until I started working with Katy Zimmerman at Shelter. Incredibly knowledgeable, hard working, very prompt and an effective advocate for me with her underwriters. Couldn't imagine a better agent.

I have nothing but praise for Patrick. I was confused and frustrated when I had to enroll in Get…read moreCovered Illinois, but one phone call to Patrick was all it took to ease my mind and get the coverage I needed. He was very patient and understanding with this old guy that doesn't like change. He gave me options and took the time to understand my needs and explain my choices. It was quick and painless. I highly recommend Patrick for anyone with insurance needs.

Thaddeus from TicTax Accounting made our tax filing process so simple and easy to understand! My…read morehusband and I have been doing our own taxes the last few years, but they got more complicated over time so we knew we needed to use a professional tax firm. We tried using a different tax firm a handful of years ago and they were very expensive, especially for how simple our taxes were back then, and they filed everything via paper and the mail. TicTax made everything easy. Thaddeus completed everything so quickly, he sent everything to us for electronic signature and did the e-filing, took the time to listen to our concerns and answered all questions we had in an easy to understand manner, and he was so thorough with all our tax filing information. The price was also fantastic and very reasonable! Plus they offer discounts for family members! We are very pleased with Thaddeus and TicTax Accounting services and will definitely be using them again every year. Thaddeus has also taken extra time following tax filing season to help us review and provide guidance on updating our withholding so we don't owe next year. Fantastic experience!

Mr. Hunt was very professional, efficient, trustworthy and helpful. He took our information and…read morehandled everything necessary to complete our taxes for us in a timely manner. His pricing was more than fair. We've been to many accountants and tax firms over the past decade and though they were helpful, we will continue to work with TicTax Accounting Solutions.