The customer service in this location is ridiculous. My entire…read more Court had replaced all roofs but ours was declined. After being a 6 year customer with zero claims Nick couldn't even return my phone call to inquire WHY WE WERE LEAVING. Stay away from State Farm- In regards to Nicks response- I specifically asked for a call back.

I have not had to process a claim yet through this agency, so I can't speak on what that experience…read morewould be like. But everything so far has been very nice. Patty is very helpful and a joy to deal with. The other agents are very nice and helpful also. Nick helped me with a bank problem I was having and was also very pleasant and helpful. So all my experiences have been very good, so that is what I base my review on.

American Family insurance agency in Lisle came through for me for auto insurance when I needed it…read more Mike Collins, who works at the Ray Collins Agency got me the best rate possible for auto insurance. They guys at this local AmFam agency always treated me kindly and with respect. If you are looking for auto insurance in the Lisle area, I can not give the Ray Collins American Family Insurance Agency a higher rating.

Have handle our insurance for years . Great staff. Thought we would have to find new company when…read morewe moved to Indiana . Do a great job finding us good insurance at a great price.

Helpful group of professionals! Nice people family business great service! Saved me a bunch of…read moremoney while making sure I was properly covered!

Todd saved me a bunch of money and improved my coverage. And I always get a quick response if I…read morehave any questions. Highly recommended!

Good day. My husband was denied insurance. The agent said they won't return the money in full. We…read morepaid 2 payments. Please explain why the money isn't being returned. Insurance Igor Borona. Thanks.

I have nothing but praise for Patrick. I was confused and frustrated when I had to enroll in Get…read moreCovered Illinois, but one phone call to Patrick was all it took to ease my mind and get the coverage I needed. He was very patient and understanding with this old guy that doesn't like change. He gave me options and took the time to understand my needs and explain my choices. It was quick and painless. I highly recommend Patrick for anyone with insurance needs.

Trenton is awesome to work with. He got us better rates on our home and auto insurance and a…read morehelped us add an umbrella policy with very little stress and I was able to do 99% of it over email without ever having to pick up a phone!

Great experience. Mike Devito is a great guy to work with. Easy/painless quote. He found a…read morepolicy plan that provided additional coverage for less than my current coverage. Check in with him to see how much additional you could save on insurance. You'll be happy. Everything handled on the phone and email. A true pro at what he does!

I have been with Kim Danlow and State Farm for over 10 years. She is courteous, attentive,…read morediligent, knowledgeable and genuinely has her customer's best interests at heart. Always willing to go the extra mile, she has literally gone out of her way (including driving to meet me near my work and home) to meet with me in order to assist with my coverage needs and wants and provide extremely sound advice. She returns call and emails very promptly and on the rare occasion when I had to make a claim, she was there to walk me through the process and make sure that I was taken care of. She is fantastic at what she does and is an even better person. I'm very appreciative of her assistance and advice over the years and look forward to her being my agent well into the future.

I have been a Kim Danlow State Farm 'customer' since 2006. I have never had to make but one claim…read morein over 15 years. However in all these years they helped me to adjust my coverage for what I needed and wanted, returned calls and email promptly. Recently, I did have an emergency that affected my insured property and they were courteous and we nothing short of awesome to help me get something major dealt with. I am very grateful to this office and I hope that I am a customer for another 15 years.

Insurance is in my blood. Over 100 years ago my family started an insurance agency and I grew up…read morelistening to my mom and dad talk about the business. I didn't go into it which greatly disappointed them and have since worked with many others over the past forty years as we have bounced around. In every case I knew more about insurance than my agent - until I started working with Katy Zimmerman at Shelter. Incredibly knowledgeable, hard working, very prompt and an effective advocate for me with her underwriters. Couldn't imagine a better agent.