They are useless. They will take your money happily and try to shove life insurance down your throat. The moment that you need assistance (an insurance claim), they don't care. I expressed my concern about the claims department for my roof damage not responding. They show no empathy and you can just feel their desire to exit the call. They are about sales, not customer service. My recent call ended with them arguing that I uploaded the photos yesterday, when in reality they were uploaded last week (by me, so I know when they were given). read more

We found ourselves in need of a new insurance company and we are very happy with Brian, Stolper, and State Farm. Everyone in the office is incredibly friendly and answers all our questions and resolves any issues immediately highly recommend. read more

Brian has been our agent for a few years and we could not be happier! Any question I have, he gets back to within minutes. When my windshield needed repair, he and his staff made all the arrangements within hours. All I had to do was tell the technician when I'd be home. I would highly recommend Brian for your insurance needs! read more

Brian is a great agent with a personalized touch. He has provided important insight to my family regarding proper coverage on our home, vehicles and life insurance! He always goes above and beyond to explain things to my family in layman's terms. His office staff is also professional and super helpful. read more

I have been with this agency for over 40 years and they have taken care of my entire family. They have consistently provided me with the most fantastic service ever and I have never had one complaint. Any time I need assistance or a question answered they are there for me either on the phone or by email. My inquiries are always answered immediately and with professionalism. Over the last few years Becky has been assisting me with various things that have needed attention in my family and handled them expertly. She communicates everything with me clearly, quickly and with a fantastic and friendly attitude. Simply put I wouldn't go anywhere else! read more

This company is only interested in taking your monthly insurance payment. When it comes to actually providing any kind of service, Brian is always "in a meeting" and I have to talk to a receptionist who cannot help me in the slightest. But they're "very sorry for the inconvenience." Right. The tow company that State Farm referred me to for a flat tire ruined the trans line on my car. The tow company, Tom and Jerry Towing (sounds fake, I know) refused to pay for the repairs. We tried to file a police report against them, but the officer informed us it would be better to contact our insurance for payment. So, we did. Brian Stolper's State Farm initially told us that there was nothing they could do about it, and the emergency road service that State Farm uses to contact the tow companies (Open Road America) really dragged their feet on our claim FOR THREE WEEKS. Meanwhile, I had pack up my 4 month old daughter and drive my husband to work everyday in our second car, which was not in the greatest condition either. We used a different towing company to take our car to a local Midas. Both Midas and the new tow truck driver separately confirmed that it was Tom and Jerry's Towing that ruined the trans line, and showed us exactly how they did it. Midas was nice enough to hold our car with no charge while we sorted things out, and then released the car to us as long as we provided them with Brian Stolper's contact information. Midas knew that this was not our problem and sought payment from State Farm, instead. During this entire fiasco, Brian Stolper was no where to be found, and refused to return our calls. My husband called in the morning, only to be told that he was in a meeting but that he would call us back as soon as he was out. I called two hours later, but the receptionist informed me that he was out of the office. The only time he actually called us back was after payment had been made to Midas. Again, this was an unacceptable three weeks into the incident. I have never, ever witnessed this kind of unprofessionalism before. We have since cancelled our policy and are happy with our new company. Stay away from Brian Stolper and his State Farm agency. read more

I am a lifelong Stolper customer and I strongly disagree with the previous post. My dealings with Brian have been professional and courteous. I had a recent accident and not only did Brian come to the site to meet me, he loaned me his sport coat as I was late for a meeting and spilled coffee on mine during the accident! It was above and beyond! read more

For years my husband and I had been talking about changing our home and business insurance. Reason being, we felt like we never were able to speak directly with our agent and whenever we had a question, we'd either be stuck navigating an answering system or sent to multiple individuals repeating the same questions. We finally made the switch a few years back to Brian at Stolper State Farm Insurance Agency. Wow, what a difference! Since the day we switched, whenever we had a question, Brian would be there - answering a call or email without delay. His office staff is also so friendly and just as responsive - something we were not used to! Recently my family was in a car accident on a Saturday afternoon. In the midst of dealing with a traumatic event, we called Brian. He was so comforting to talk to and was genuinely concerned about us - our family and how we were doing. It's never fun to have a claim, but the fact that Brian and his team cared, took care of us immediately, and helped to navigate through the steps we had in the coming weeks was over and beyond. We put our trust in Brian and will continue to - best decision we ever made! read more

I was so disappointed by the Brian Stolper State Farm insurance agency. I've never felt compelled to write an on line review and warn others of such poor and disingenuous service. Brian made it compelling enough to do so. It would be irresponsible for me to allow others to purchase his services without reporting my experience. Like the other review, I wouldn't refer my worst enemy to Brian Stolper. Disappointing to say the least. read more

I have been with them for well over 10 years and though sometimes life can be unfair the Stolper team took the time to listen, explain and help. These guys have helped me with finance, insurance and life. I Would recommend them to anyone. read more

Brian Stolper is very knowledgeable and easy to do business with. State Farm is top notch in my opinion. I recommend Brian Stolper with no hesitation. read more

I've been at Stolper State Farm for over 25 years. I continually get mail, email, and phone calls for other agents but the Stolper team has taken care of me and my family for my entire adult life. They have never let us down and always go above and beyond. The people in the office know our family and I never have to call to some overseas help desk. Awesome family run business that makes you feel that you are part of the family. read more

I would highly recommend Brian Stolper and his staff. They have always been helpful and available with anything I needed. They have great rates and great service. They genuinely care about their customers and are ready to help. I recently moved to Seattle and assisted in me in transferring my insurance to another state. Great people! read more

Nothing but problems with these guys. Overcharging for insurance by almost double compared to other insurance companies, then get ticked off when I point it out and ultimately cancel my insurance with them. They canceled another policy without even asking me for no reason whatsoever. The refunds for each policy were well below what they should have been also. Nice scam they have going here. Gotta be the worst insurance experience I've ever had, and that's saying something. Wouldn't send my worst enemy here. read more

I've been with Stolper for about 20 years (auto, renters, home). Even when I moved into the city 7 years ago, I kept them as my agency. Everybody there have always been warm, helpful, friendly, and responsive. I recommend my city real estate clients to their agency. read more