Brian offers customers more than just excellent rug care, cleaning and repair. His knowledge of rugs, both fine and tribal, is much appreciated. His excellent customer service is evident in the time he takes to make sure you know how to best care for your rugs for the long term. If you're not sure of the value or origin of your rugs, he can tap into his impressive network of rug experts across the country to get answers to nearly any question his customers may have. He's taken the time to study for and earn the top certifications. He and his wife are awesome. read more

I have an older dog that has accidents if I do not get him outside fast enough. I also have a carpet cleaning machine, that I "thought" was getting my dark colored area rug clean. Until I realized that I could detect odors, even after cleaning. I started to throw the rug away and then I remembered Brian's Rug Care in Cross Lanes WV. I had no clue how filthy that rug was until Brian cleaned it. It looks like it did when I purchased it in 2001 and it smells amazing! No more personal cleaning machines for me! read more

I was SO glad when I found Brian's Rug Cleaning!! We have a very large rug and always had a steam cleaner company come clean it....we have 6 dogs and 4 cats and the rug never felt, looked or smelt clean. Then I called Brian, what a difference in the fascinating way they care for and clean rugs You have to watch the video it's amazing!!! Our rug is amazing. Professional and courteous service all the way!! Thank you Brian and Steven so much!! read more

Theres no words to describe Brians rug care. First of all the reasonable prices. Second the service was done in a promptly manner. The customer service was excellent. They really stepped up and helped us out. The care of my rugs have been done previously by other rug companies. These companies don't compare to Brians Rug Care. The rug is cleaner than it ever has been. Any carpet cleaning you need call Brians Rug Care. Marilyn Clark read more

Brian's Rug Service is absolutely the best! We have used them repeatedly and each time have been extremely pleased with how the rugs look, feel and smell! We are animal lovers so our rugs are their rugs too, and Brian takes quality care to get them looking like new. Any repairs were taken care of perfectly also. We highly recommend Brian and will continue to use his service as long as we have rugs! read more

My mother just sent me her good rugs from my childhood home. She wanted them to be clean for me so she had Brian pick them up, clean them and wrap them. She then sent them to me. WOW these were in the house while I was growing up. He was so nice to my mother and understood how special our family heirloom rugs were to us. They look amazing, just like they were when new. read more

Brian did a wonderful job cleaning the rugs and provided excellent customer service. He picked them up at my house and brought them back clean. He was flexible with pick up/drop off times. I was most impressed by his willingness to get the rugs down and furniture put back just the way I wanted. He was professional, patient, detailed, and kind. I would definitely recommend. read more

I've had Brian clean and repair about a dozen rugs for me. Most of them were brought from Afghanistan. Brian was very knowledgeable about the types of materials used in these unique rugs, and all of them came back in gorgeous condition, including one that had been saturated with cat pee. You can trust him with your most precious rugs. read more

We have used Brian exclusively ever since he cleaned and repaired a large, handmade wool rug for a friend of ours, returning it to its original beautiful condition. He provides friendly and prompt service (home pick up and delivery!), very competitive pricing and great stories about his Navy days with the Blue Angels! :). read more

We sent 3 oriental rugs to Brian's Rug Care. All 3 of them had significant pet stains & damage. We are extremely pleased with the results! They look great, it's nothing short of a miracle. We are so fortunate to have access to this service in our area. read more

Outstanding rug service! They have cleaned and repaired oriental rugs that have been in our family for years. Brian and Cindy are the best and exhibit the utmost in attention to detail, work ethic, and professionalism. Highly recommend! read more

One of the best services experiences I have ever had. Brian is extremely knowledgeable and his workmanship is that of a perfectionist. My rugs look better than the day they were purchased I highly recommed Brian's Rug Care!!! read more

I had 3 rugs cleaned by Brian's Rug Care. All look great. Brian is very knowledgeable and offered pick up and delivery. We trusted Brian with a family rug that is almost 50 years old. No worries!!! read more

Brian did an excellent job on the cleaning and repair of my oriental rug. Would definitely recommend. Friendly, trustworthy, responsive and reasonably priced. Very pleased with my experience. read more

Brian is fantastic and I highly recommend him. He has cleaned our Persian rugs twice now, and both times he has been fast and professional. Best of all, our rugs look wonderful! read more

Impressive experience all around. Brian and team are equal parts kind, competent, and dependable. I will definitely work with them again and highly recommend them to anyone else! read more

Great experience. Brian could not have been more considerate or helpful. He was very timely, and the quality of a repair we had done was excellent. read more

Brian is super nice and easy to work with... Love the pickup and delivery Will be using his services again.