Brick City Boba is a gem in Jonesboro!! The Smoothie bowl is DELICIOUS and the Chai Tea is my favorite!! My grandchildren ask to go for the Rolled Ice Cream every visit. I love that you hire young adults and their energy is always delightful!! If you haven't tried it, do yourself a favor and GO!! read more

I waited to make this review to see how the manager would handle the issue. It was handled poorly. I have been ordering the signature s'mores iced latte for over a year. About 6 months ago I was told that I need to be specific when ordering it and refer to it as the SIGNATURE s'mores because there are multiple beverages. Every 3 out of 5 times when I order the drink it has to be fixed and remade. This clearly at this point is not a me issue and a training issue. I understand stuff happens but when you are paying 9 dollars for one drink and then you get none of the toppings that are supposed to come on it, it's frustrating. I understand they were out of marshmallow fluff today, but we weren't even told that until they brought the drink to our car. I called the store to see if we could resolve the issue. The manager calls me back to tell me I need to now specifically not only tell them that it's the s'mores signature latte but how to make it with all the toppings. It is not my job to train your staff to make a drink you provide on your menu. read more

Big menu! Lots of flavors offered. Waffles are actually little dense cake balls and pumpkin spice is offered as the seasonal flavor. I also ordered an unsweetened green milk tea, but it was sweet, so just a heads up if you are sensitive to sugar. Indoor and outdoor seating. Street parking. Good service. Please come and create your own adventure. read more

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So glad I found this place. We moved to the state from Minneapolis which I feel has a great boba tea scene. You could walk around and every corner would have a tea place. So I've definitely been missing it. Found this place and it is the closest to our home and it's SO good. Inside is small but they have a drive thru! Seriously! The drinks are creative and tasty!! They have a decent size outdoor area with bags to play while you wait. Highly recommend read more

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Great small, quaint spot with great ambience in the heart of Sanford, on Main St. The customer service was great and the wait was not long. We had a mango-strawberry smoothie, a strawberry banana smoothie, and a taro boba. My kids thought there drinks were delicious l, and so did I. We will be back again! read more

Absolutely wonderful spot! Tasty drinks and more pertinent some of the most upfront and helpful staff (I'm very new to boba so it was encouraging) read more

A little diamond in the rut! Not many different dessert options but here there's boba drinks, edible cookie dough, rolled ice cream, cookies and macarons and more. Very quaint, easy to park, and outdoor seating. No bathroom fyi. Staff are nice too. I think their social media pages don't do them justice. Give it a go! read more

There rolled ice cream is really good so is there boba I love to go there with my sisters and I cannot wait to cry there açaí bowls

On the off chance we get to come here, we've always had good experiences. This time we ordered a small cookies and cream milk tea with chocolate popping boba, a large Java chip frappe add peanut butter and a strawberry cheesecake frappe. The strawberry cheesecake frappe was perfect. The cookies and cream frappe was perfectly made for our daughter. The Java chip frappe tastes watered down. After a few sips and trying to convince myself to like it, I just didn't. We got a large so that was disappointing having to waste it. We debating on going back but decided it would be worth it if they would just change it out for us and if not we would just go to Dairy Queen. We returned and were told that we would have to buy another one, so that was really disappointing because this is my husbands favorite boba place.... Well, it isn't anymore. After telling them to keep the frappe, we didn't want to buy another one. We got into a car accident on the corner of main and Horner. We were rear ended. My husband blames the poor turn of events on brick city boba as it seems maybe that changed our luck for the day. So, sad to say, we won't be returning because they didn't make a good drink, then they wouldn't make us a new one. Highly recommend the strawberry cheesecake frappe and their milk teas. I usually get their milk tea and my husband always gets a frappe. We never asked for our money back or anything. The drink just wasn't made well. The flavor was too light to enjoy. Bye Brick city boba. read more

Brick City Boba - Post accident pic of the large strawberry cheesecake frappe. - Ice Cream & Frozen Yogurt Near Me - Sanford, North Carolina

The staff is freaking awesome! They made fresh boba for me and the service was very very fast! Cannot recommend this place enough! Come out and say hi to the awesome staff and try their tasty boba! read more

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The service was excellent. And the atmosphere was amazing but the not so much because me and wife went in to order and she ordered her drink with edible glitter in it and they brought the drink out with no edible glitter in. We probably won't be going back up there for a while. read more

Amazing Boba! The drinks taste great and the atmosphere outside is amazing! The garden especially is great. The service is excellent and there are rarely delays! read more

NOTE: All of my criticism is based on my experience(s) during their soft opening phase. I'm very appreciative Sanford has a boba place now & saves me the 30 min drive to Apex/Cary! I hope they can improve on these things so we can have them for a long time. The tea and overall vibes of the place are really good, but I've given this rating because of their straws & gloves (or lack thereof). When you order, they give you your straw with their barehands and have all of the straws unwrapped in a bucket for anyone to touch. I feel like individually wrapped straws would be more sanitary especially since you don't know who could've touched the straws before you! I've also noticed they don't wear gloves when preparing smoothies/smoothie bowls which is something else that is a little off-putting since it's "raw" food. The space itself is cute, albeit, small and can get pretty crowded when they're busy, but they have nice seating areas outside which helps with the crowding. I think it would be a very nice hangout spot if there was more space inside. With more space I could see it being a place where people do homework/sit & talk/etc. This will be a very good place during the summer with outside seating available, but I wonder how it will hold up during the colder seasons when it's not as pleasant to sit outside. My last criticism of BCB is how they prepare drinks...it seems unorganized. Most of them are prepared on the front bar area which is convenient if you like watching your drinks get made, but a little awkward if you wanted to sit there. NOTE: With recent changes in COVID guidelines most of the staff don't wear masks. read more

I love everything about this place, the drinks, the amount of options, and the service is super quick as well.

I love finding hidden gems like this in Sanford! The rolled ice cream with Oreos and whipped cream was delicious and was super fun to watch the employee make! We also ordered a French vanilla latte that was perfect in every way. The ladies at Brick City Boba were so sweet. Definitely stop in here for great customer service, dessert, and drinks! read more

Brick City Boba - Rolled ice cream with Oreos and whipped cream! - Ice Cream & Frozen Yogurt Near Me - Sanford, North Carolina

First of all- to say I love boba is an understatement, and I've been to boba places in and out of state. Their classic and brown sugar boba pretty much only tastes that- creamer/milk and /or brown sugar with very little tea taste. Same with the fruit teas. If that's how you like your boba then you'll prob like this, but for my tea lovers- you know freshly brewed quality tea hits different. Don't get me wrong- I'm grateful to have a boba place in town and I've been through desperate boba times, but there are better options in nearby towns if you're willing to travel. The rolled ice cream and acai bowls are actually decent, but I wouldn't go there for boba. read more

I am so so so excited that this place is opened!!!! I used to drive to Cary or Fayetteville for mine and now I'm literally going to go broke read more

Brick City Boba - a plastic cup with a purple straw - Ice Cream & Frozen Yogurt Near Me - Sanford, North Carolina

if you want really good boba this is your place my cousin and brother came here and loved it it is a very nice small boba shop and they even had Merch I loved visiting!! there employees are very good 5 / 5 stars amazing small business read more

Brick City Boba - Picture of some of the many brick city boba merchandise items - Ice Cream & Frozen Yogurt Near Me - Sanford, North Carolina

The atmosphere is very nice and the workers were very friendly. The Thai tea with boba was also delicious.

My kids and I decided to go to Brick city Boba because someone seen me drinking a tea with boba and said you got to try "Brick city Boba" and provided me with the address. I Placed an order of 5 pickup drinks orders online. I wanted to get content for a drink review so, I was preparing to take some pictures and videos.The outsise was welcoming upon opening the door it sat a table with two stools and a back splash decor . I told my two girls to sit down so I can take a picture. A lady which I'm assuming work there or is owner of business walked from the register area into the area we enter she looked me dead and face didn't welcome us in ,nor did she speak .Not to mention it was Myself and 5 others kids . she walk around us like a maze not even an excuse me or anything .After feeling the "vibe ". I told the kids let just go get our drinks and go .We planned on staying and enjoying the drinks inside at a table . The young man on the register was very welcoming and polite I had to place an order for the 6Th drink .He checked me out and provided great customer service. The kids loved the drinks overall! Maybe she was having a bad day but still no excuse when working with customers. Welcome them in and thank them for choosing to spend their money at the establishment. read more

I absolutely loved my experience at brick city! The smoothies are wonderful and the Thai tea is a favorite! If you are in the mood for the best boba, this is the place for you! the staff are friendly and the environment is inviting. The only complaint I could poss have is they are too busy but you have to expect that for the best place in town! read more

Great boba tea, great rolled ice cream, cute spot for a small town! Would recommend it

i loveeee boba i'm so glad sanford finally has boba ! very good and my favorite flavors are taro , sakura rose , and lavender. my boyfriend and i love love love boba and we are super excited about this place ! read more

Brick City Boba - sakura rose - Ice Cream & Frozen Yogurt Near Me - Sanford, North Carolina

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Everything was great until the employee pulled out a bucket of open straws and let customers grab them with dirty hands.

I enjoyed my first milk tea here but I agree that the staff look like bumper cars bouncing off each other fixing orders. We waited about 15 minutes to get our order but had to wait with unmasked customers crowding around the counter. I am going to try the drive in and ordering online today to see if that is more efficient. read more

This review is based on all the times I have gone with my daughter. We were excited to hear that a boba place was opening, we moved from CA and huge boba lovers. I was happy that I didn't have to drive all the way to Cary to get our fix but based on our experiences, I don't mind it now. The first time we went was during the soft opening, I got a taro tea and it was bland. My daughter got a thai tea and she liked it. We've been back a few times (I haven't gotten anything) and my daughter has said the boba isn't fully squishy and she's slowly lost interest in going. The last time we went, I decided to go through the new drive thru because it was around 8pm. There was no speaker like normal drive thru (or maybe I missed it) so I drove up to the window. There was a person making drinks where the window was and when she looked up and saw me, she looked scared. It took her a min to open the window and when she finally did (still looking scared) I asked her if this is where we order and she said yes. She still looked a bit scared and confused but I went ahead and placed my order and waited. I think the placement of the window isn't the best because they make the drinks on the counter on the other side, so every time I saw movement from the corner of my eye, I thought they were bringing the drink. read more

Brick City Boba is one of the only places I've been to so far that has had rolled ice cream. It looks amazing and tastes good too! It does take a bit of a wait but from what I understand rolled ice cream is a lot of effort. I also had the simplicitea and I can't say it's my favorite of all time but it is good tea. read more

Brick City Boba - Brownie Rolled Ice Cream - Ice Cream & Frozen Yogurt Near Me - Sanford, North Carolina

This was my first experience with boba and it was more than I could have expected! This place recently opened and is in a really cool location on the main street downtown. Love the building! The two women that started this business obviously know what they are doing and have built a really cool little niche concept that seems to be taking off. It seems like any kinks from opening have been worked out and things are running smooth and delicious! I'm going to try out the rolled ice cream the next time I'm there. Thanks Brittany! read more

Great flavors to choose from for adults and kids. The location is convenient and easy to find. Price are very reasonable.

I have been three times, and all three times it took at least 30 minutes to prep 2 items post-order, which I feel is a bit excessive. This time we had smoothies and they tasted great but were only slightly thicker than water, which caught me a bit off guard. I am accustomed to them being much thicker at other places. I also found it a bit concerning that the straws were unwrapped and being handled by ungloved and unmasked employees during a pandemic. I love to support Sanford businesses, but I don't think I will go here again. read more

Worst boba I've ever had. Living in California for years, I've gotten to try lots of amazing boba shops. I was excited to see that there was now a place to get boba in Sanford when I come here to visit family. I ordered my usual drink: peach tea with lychee jelly and boba, light ice and light sweet. The woman behind the counter looked at me like I was crazy and said "why do you want jelly in your tea? We don't do that here." I tried to explain to her what jelly was, but she still said that they don't do that. So I said I'd just take the regular tapioca boba. The she replied "we don't have tapioca pudding here." Again I explained what boba was and told her that I didn't want tapioca pudding, but that boba pearls are made out of tapioca. She continues to look at me weird and says they only have popping boba. She also said that they can do light ice, but all of their tea is already sweet so I couldn't do a light sweetness. So I ended up leaving there with an extremely sweet tea with lychee popping boba. Took a few sips and then threw it out in the trash can before I even got to my car. I think it's great that Sanford is trying to expand what they offer, but if you're going to bring something new to town, like a Taiwanese tea, please do your research and serve it correctly. The lack of authenticity this place has is offensive! read more

hmm , i love boba very much and it took me awhile to finally visit this one but its turning into one of my favorites! and its closer to me than others. the shop is so cute and the atmosphere is great ! sometimes they can be a little bit slow but honestly its not no problem to me! plus when they take longer on my drinks, its better when they take their time! their drinks and boba is always sooo good ! i tried the rose though and was not a fan of that but i dont like rose at any boba place haha read more

From Coffee Boba, Fruit Boba, Smoothies to ice cream...this place has your thirst cravings covered! I've tried them all and the taste is so flavorful. Love this place for a hot summer day! read more

Best coffee milk tea in NC! Cute little place but unfortunately no on site parking so you will need to find street parking. That said it is well worth the effort!!! read more

Lots of yummy tea and ice cream flavors. Great service and nice location. Pleasant outdoor seating space.

After hearing so many good things about this place, I went to check it out and BOY was I disappointed! It started when we walked in and we're met with their complete lack of attention to COVID protocols- none of the 4 staffers were masked and there was no sign on the door encouraging customers to be masked, so it was no surprise that none of their customers were either, except for my wife and I, and a mother with her young daughter. The staff wasn't wearing gloves and that was really noticeable when one employee was handing out unwrapped straws to customers barehanded. We waited for 15 minutes on our 2 drinks to be ready and were disappointed when they were finally prepared. The beverages we ordered were no different than we might have gotten at a convenience store, except that they were much more expensive. I got a 24-ounce watermelon slush for $4.95 that was made from bottled syrup instead of real ingredients. My wife's drink had been prepared and placed on the counter, but no one remembered to call out her name to tell her it was ready. The staff was disorganized, bouncing off each other like bumper cars at an amusement park. Customers were packed around the counter where it seemed the drinks were being made, with no way to get to our orders when they were ready. I made two trips to BCB that day - my first and my last. read more

Love this place, everyone's respectful, and they move really fast. I brought my cousins there for the first time the other day and they got there drinks for free from a really nice lady that was working there. I will definitely be coming here every week read more

Finally a boba place in Sanford! They also do cold stone ice cream. Usually I can only find this type of place in Cary or Raleigh but now we have one in town. It has some nice outside patio areas as well. I'm happy to see Sanford start to expand its food options and this place does a good job of providing some delicious treats. read more

Very impressed with this place! I've tried it on a couple of different occasions and every time it has been spot on! The inside of the shop is extremely clean and the staff seems to go above and beyond to maintain a clean environment. I hope this place sticks around for a very long time! read more

Boba and ice cream were perfect as always. Kayden is the best, an absolute Queen. - from Abby AND Mariyah