This agency is excellent for my mom. The staff goes above and beyond to find the right fit . Since…read morewe don't live close they make sure to give us updates and advice . Friends for life is able to provide steady , dependable coverage . The office staff is very caring and responsive at all times. I would highly recommend this agency to anyone that needs help for a family member. This review is long overdue As we are coming on one year soon. We just love Friends For Life

Friends for life has been very thorough and thoughtful as my siblings and I were looking for a…read morecompanion for my mother. They offer numerous services of which we are using . I wholeheartedly recommend this agency to anyone seeking quality homecare services.

Home Companions is a wonderful company. Since my mom came home from rehab we used home companions…read morefor 24/7 live in care. I highly recommend this company. Florence is truly a wonderful Angel who gave us peace of mind during a very difficult time. She is absolutely the best!! From the bottom of our hearts, we thank you!

Fantastic business, great staff friendly customer service answered all my questions. If recommend…read moreusing home companions to anyone looking for care for their elderly loved ones.

I found Senior 911 Works from word-of-mouth. Our Dad is now over 100 years young and insists on…read morestaying in his house and does not want to move in with his children. He can still do most things but needs extra support. This company is a God-send. They are very respectful and honoring if my Dad and seriously go that extra mile. When my Dad had a cold, Kathi made him some chicken soup at home and brought it to my Dad. She didn't have to. She could have just cooked the food in his fridge/freezer but chose to make him fresh soup. I so appreciate every time I visit my Dad and the house is kept up - the floors are swept and mopped, rugs are vacuumed, bathroom is clean, dishes are washed, and the litter box is cleaned. My Dad gets the attention he needs but they also give him the space he wants. They keep detailed daily notes regarding his blood pressure, oxygen levels, and the such. They also journal other notes including food he eats. I personally appreciate all the above mentioned care and compassion but also that they include a health component. Their focus is preparing healthy and tasty meals for my Dad - not just to throw ingredients together and toss it in front of him. They wouldn't last very long in my Dad's house if they did that. Lastly, and most importantly, he responds well to every person that tends to him from this company. The owner is very involved in the care on an intimate basis - not surface care. She also has days she is at my Dad's house for shifts. Being over 100 years young, my Dad has very specific ways of doing things or having things done. Senior 911 Works affords him that space and lends a hand - when he allows - and they do it with grace. They don't push anything on him - and he wouldn't allow that anyway. Senior Abuse is a very real thing and I will not tolerate ANY of it! I highly recommend this team of patient and compassionate professional caregivers/companions. We only have one Dad and therefore want the best for him. This company provides that confidence to me that he's treated in the respectful caring way that I desire for him.

All 3 of the aides and nurses I have used for my Dad, 90+, have been beyond exceptional the last…read moreyear and a half. They are all knowledgeable, compassionate and superbly engaging. The agency is also flexible with trying to accommodate medical appointments. Highly recommend!

My mother is 93 yrs old and for the last 2yrs she has been…read morewell taken care of by yvonne of alpha home care.My Mom has dementia for the last few yrs.We have had more than a few home health care aides in the past and she is the most competent, caring and best aide we have ever had.I highly recommend the service she provides.

"I cannot express enough gratitude for Pat and the entire team at Gentle Touch. I was recently…read moretasked with the overwhelming responsibility of helping my cousin transition home from a rehabilitation center following a stroke. Since I live in another state, I was incredibly worried about how we would manage everything from a distance. Pat and his staff truly went above and beyond to ease that burden. They didn't just provide care; they made sure every detail of my cousin's home was safe and that every single one of his needs was met before he even walked through the door. What touched me the most was Pat's communication and selflessness. He kept me in the loop every step of the way, so I never felt 'in the dark' despite being miles away. He even gave up his own personal time to help, knowing I couldn't be there physically. If you are looking for a team that treats your family like their own, look no further than Gentle Touch. They are professional, reliable, and most importantly, deeply compassionate."

Horrible they lied said they worked with my insurance companny all the time and all there nurses…read moreare license registered they are not !!!so your insurance companny will not cover it or reimburse you !!!! they lie just so they can get the job the aids they sent were horrible or no shows do not use this companny if you love your loved one its a fraud there are better ones out there this is just a broker not a real agency do not beleive these other reviewes there probably freinds and family and employees

My mom had the beginning of Alzheimer's disease when she was living in my sister's home in N.Y. I…read morelived in Florida and could not help so we contacted SeniorCare Companions to get a few hours per day help. Melissa Rivera and Danielle were instrumental in finding a person to take care of my mom. Right from the beginning they brought over Dollie P. Dollie became my mom's caregiver for the next 2 years until she passed a year ago. With being overwhelmed this last year it is now that I write this review. Dollie was my mom's savior. My mom LOVED Dollie like she was family. My sister and I also loved her for taking the best care of my mom! My mom and Dollie loved each other and it was so obvious how my mom did not want anybody else taking care of her except Dollie. In fact a year later, my sister and I still keep in touch with Dollie. We cannot thank Dollie enough for how she took stellar care of my mom. She was always on time, patient, honest, caring, compassionate and always there and willing to do anything for my mom. And Senior Care was always there if we needed them. I would absolutely choose Senior Care again and trust them with finding a special person for your loved one!

My 95 year old mother recently moved into The Arbors after living alone for the last 15 years. She…read moreLOVES it! She's made tons of friends with the other residents and staff. Everyone is so helpful and caring. She's involved in the many daily activities. These include movies, cards, bingo, "happy hour", frequent outside trips and local entertainer performances. The Arbors are constantly looking out for her well being. They take excellent care of her physical and emotional health. It gives me tremendous piece of mind. She couldn't be happier, nor could I.

My father moved to NY after my sister, who was his primary caretaker passed away. I visited a few…read moreassisted living communities for my 88 year old father prior to him moving to NY. I signed a contract to a different location in Nassau County prior to him visiting what would have been his new home and community. Needless to say, my father father was miserable in the place I signed him up for. He stated that no one showed up for the scheduled activities and it lacked social interaction with his new peers. My father and I were still grieving the loss of my sister, he had been through so much in a short period of time, including the fact that he moved away from his friends and home in Florida by moving to New York. It was crucial that we found the place my dad could happily call home. I researched many communities, however, this time I had the benefit of bringing my dad on the tours so that he could decide for himself where he wished to settle in. The Arbors was his pick! Lisa gave us the tour and my father was warmly greeted by the staff as well as the fellow residents. The Arbors offers a plethora of activities everyday and my father is hardly in his room. It's a warm and friendly environment. The staff is attentive and my mind is at ease since I know that my father's medical needs are addressed. My father has been residing in The Arbors since 2023 and continues to tell family and friends that he is "living his best life" and has absolutely "no complaints". He has a beautiful apartment, which is cleaned everyday by the staff...it's as if he's living on a cruise ship, except it's on land! Big Thanks to The Staff and Residents at The Arbors, you've made my father and I so happy :)

Worst home health care agency I've ever dealt with -- wish I could give zero or negative stars. I…read moreonly give 1 or 2 stars in extreme cases, and this certainly warrants that. Miscommunication or more like NO COMMUNICATION by care coordinators, Liz & Kim and aides that just wouldn't show up -- or ones that just came unannounced. And since I didn't know anyone was scheduled to come twice I was out running errands and my loved one had no way of answering the door. One such aide, Monique, arrived and made such a screaming, profanity yelling tantrum at the guard booth that I had neighbors calling asking if everything was ok. Thank God I live in a gated community but with this young woman's temper I wouldn't want her in my home. She showed up to work the next day only to leave my loved one unattended to make a personal phone call outside while I was out walking my dog. I heard her carrying on from down the block arguing on the phone with someone about her "baby daddy in jail" and she must've been in jail recently too because she was talking about being in a small cell herself. She was unprepared to do any work that day, her only intention was to make and receive personal calls and texts. I noticed a few days later that she unplugged a plug-in next to the recliner she was sitting in to charge her phone and it spilled over getting scented oil all over the wall, carpet and recliner staining everything. At least it smells good?? Another aide this agency sent, Margaret, was 70 years old and the poor woman had so many medical issues she herself could have used an aide. She didn't eat before coming for her 9 hour shift nor did she bring food with her so we were offering her all sorts of food and I was actually serving her like a queen while I ran around like a servant in my own home. There was no way she would have been able to perform the strenuous physical tasks required of her and she should not have been sent here, it was made clear to the coordinators the type of help that was needed and the intake nurse personally met and assessed my loved one. This "aide" was surprised to learn that I would not be pitching in going forward and would not be helping her -- I told her this was not a tag team and the point of a home health aide was to give me a break. Yet another aide, "B" was so frail and also had a major medical diagnosis which would have prevented her from performing critical tasks required of her. At least this aide had her own car because the other two did not and they relied on a friend/relative/public transportation. From our house to the nearest bus stop it is a mile -- there's no way someone would walk that on a daily basis in rain, sleet or snow, and it is our experience that any time an aide doesn't have their own transportation they are very unreliable. It was also made very clear to Nannies with Grannies coordinators Liz and Kim that we have 2 small dogs and a cat -- that behaves like Sasquatch and hides with visitors but a cat nonetheless -- and any aide entering our home would need to know that and be ok with pets. All of these aides had an issue with pets making it very difficult to form a relationship long term. I have no idea how such an agency who deals with disabled or elderly clients could be in existence with such poorly screened aides, such poorly matched aides for the job, aides showing up to a job without proper knowledge and training of the equipment in the home, with clueless coordinators who forget to make a simple phone call, and without the 2 main requests taken into consideration: Pets (who are sweet and don't bother anyone, but we do understand not everyone likes pets and some people are just plain allergic!) and basic knowledge of the equipment used in the home So in a month and a half period of time 3 aides came for 3 days of service. UNACCEPTABLE! GET A CLUE NANNIES FOR GRANNIES! Oh wait I forgot, after almost 3 weeks of no service the guard at the gatehouse calls Christmas Eve while we're rushing to get dressed and ready to catch a ferry to Connecticut to say an aide is here. Um what?!?! Epic fail Nannies Even the intake nurse, Mary, changed the time of her intake appointment and insisted my loved one screwed up the time but what she didn't realize is that she was on speakerphone with myself AND the aide also in the room. She made the mistake but we didn't press the issue because they were a new agency and we didn't want to nit pick at the time. Well, now it is beyond nit picking at this point. I have no idea how so much can go so wrong but it's really unacceptable.

I hired this horrible agency to provide a companion to a mentally and physically disabled person…read more They sent a man with no previous caregiving experience who pretended to be there for 6 hours a day and he was NOT SHOWING UP AT ALL. He lied and he was billing us everyday. This agency was taking a percentage of his pay so they don't care. When we found out and confronted Nannys for Grannys they said they have no responsibility for the caregiver they sent. What? Then why do we use them to provide this service? They sent a guy who used to drive an ice cream truck! No refund. No apology. Nothing. Beware if you use this agency to provide care or companionship to your loved ones.