My mom passed during Covid and Mike and everyone made this as easy and as compassionate as…read morepossible. Everyone on his team is respectful and professional, special note to Roger and son. He also facilitated everything compassionately and easily, managed everything so we as a grieving family could focus on our loved one, including a small service in his space, where we recorded the service on Zoom. This barely begins to describe how grateful we are to Ahearn

Thank you for hosting this service amd providing a space fpr people tp gather tp pay respects tp…read morethe family.

we had recently had held a service for my mother. and I have to say that we are very impressed, of…read morehow well they arranged everthing for us, making the experience easier and less stressful. Lindsey had gone above and beyond to make everything perfect. I highly recommend !

We had a very good experience working with Drozdal Funeral Home. Everything was tougher and slower…read moreduring covid times but Lindsey had everything well in hand. We had bumps that came up and she took care of them all and tried to make everything as easy and painless as possible for us. Lindsey also took care of contacting the Veterans Administration for all the necessary and related business for our family member. In a difficult time, it was nice to be treated in such considerate and thoughtful manner.

Rarely do I write reviews, but here I must make an exception. Jay and his staff gave us excellent…read moreservice and assistance at the time of our need. Our family member lived in Wilbraham while we live in California. It took only one phone call from me to receive courteous, prompt, and complete service. Our loved one was delivered safely from her last home to the Czelusniaks' care even before we had a chance to complete our cross-country trip to Massachusetts. I am the third generation in our family to have asked for help from the Czelusniak Home -- meaning we have relied on them without disappointment for more than 6 decades. Thank you.

at the worst time a family needs a funeral home that "takes care of every detail". I and my family…read morewere already upset, then add frustration to the equation! Sad to say, the wrong facility was chosen for the services. the details were not "taken care of". they acted like we all knew what we were doing, where we should be at what time, who should sit where... it was awful. Then we realized that the memorial cards hadn't been put out for the wake. next morning they still weren't out, when I asked about them I was told "not sure where he put them" !! the cards didn't get put out until people were leaving the funeral home to go to the cemetary. No limo for the family. One of the staff (one of the owners maybe) acted like she had better things to be doing. She should have been doing them instead because she certainly did nothing to help ease this painful time. there were counter tops that hadn't been cleaned. I could go on but I've said my peace.

My dad passed away, which is already an incredibly difficult situation, but I live 800 miles away…read moreand was en route even further away before I could make it to my dad. Lenny was a dream to work with. Not only was he incredibly accommodating, but he was kind and empathetic and made the process as seamless as it could have been. I could not recommend Williamsburg Funeral Home and, specifically, Lenny highly enough. Their pricing was transparent, they answered every question that I had, and as previously mentioned, incredibly accommodating. Thank you so much to Lenny and Williamsburg Funeral Home for taking such good care of my dad.

Our family worked with Lenny, who was compassionate and understanding. From the first call, Lenny…read morewas so kind and made the process easy. The whole way he told us what to expect and kept the lines of communication open for whatever we needed. Everything went smoothly making our lives easier at a not-so-easy time. Thank you!

I called to get help with getting a death certificate after my family member had been cremated by…read morethem. The owner said I get it from the town. (BTW--he did not give condolences or anything of that nature.) I asked to get on a 3-way call with the town because the town had told me we get it from the funeral home. The owner said "no" twice and proceeded to hang-up on me. These people are in the wrong business!!

Nobody even like to think about dying let alone who they turn to when someone close does. But death…read moreis certain. Sooner or later. That's why you need someone you can trust that's local and and understands your feelings and your needs in times like this. My step dad passed away on a cold winters night in 1995 after a long illness. After a hospice nurse confirmed his death, Douglas Funeral home was the next place we called. Within an hour, in the middle of a cold, snow blown winters night, they came and took dad away. From that point on they were very understanding and patient. They handled everything and were great. I'm really glad they were there.

It is never easy when a loved one dies. I had never arranged a funeral and I was completely lost…read moreuntil I called Bishop funeral home. This was after I had called several other homes who told me a lot of stuff that I didn't understand this being the first time. I was absolutely amazed at the personal service and professionalism that Victor had to offer. He walked me through everything that I had to do and was there each step of the way. Thank you Bishop Funeral home for making my burden lighter to bear.

We had to bury my grandson in September. I was told Bishop was the only Black-owned funeral home in…read moreWorcester, and with my large multi-ethic family this was important to us. Their willingness to work with us, and the quality of their services was excellent. I would definitely recommend Bishop Funeral Home to others.

Sad to hear that the other patron had such a rough time. Mike O'Brien, the funeral director, went…read moreabove and beyond to help my sister when she lost her husband. He worked things out under a dead line even helping my sister and her mother-in-law to say a final goodbye before every official/doctor took off for Labor Day weekend. If he hadn't worked so hard, this painful process would have dragged out another week. Thanks Mike.

Mr. O'Brien never returned my phonecalls - even though his answering service said he would…read more Repeatedly! He also completely dropped the ball on my father's Veteran plaque from the VA. He never sent the appropriate paperwork to the VA to make it happen. He told me he had sent everything in - and that claim turned out to be a complete lie. When I contacted the VA personally - they never heard from Mr. O'Brien or anyone else regarding my father's death. So I took care of ordering the plaque myself, sending the paperwork in, doing all the legwork, etc., - then coordinating with the cemetery officials to have the plaque installed. Basically - I did Mr. O'Brien's job. Families who experience a loss shouldn't be lied to - nor should they be expected to do the work they are paying the funeral director to do. My advice - chose someone else for your family's final needs. Mr. O'Brien obviously has other things on his mind besides doing the job he claims he does. Pathetic customer service.