they did amazing work! not only were my alterations perfect, the communication and customer service…read morewere top notch as well. I would definitely recommend them and plan on using them again in the future! (:

I recently needed a pair of jeans hemmed quickly, as I was heading out of town. They were able to…read moreget the jeans hemmed within two days, and at a very reasonable price. Then, when I had a scheduling conflict, they offered to open the shop after hours so I could pick up the jeans the night before my trip. She also kept the original hem-my jeans look like the original. This is rare and exceptional customer service. I will send my friends and will only use Cottage for all services going forward. Thank you!

Had two pair pants hemmed. Tailor worked quickly and did superb job. Glad to find a great tailor in…read moreeasy location!

Was a pleasure finding HL. After comparing replies from multiple vendors, HL was the most…read moreconsiderate and helpful. And did an excellent job in rush time. Would go back again for all my needs.

He told me pick up date as August 11th for my WEDDING dress, then I show up on the 11th and he has…read morea sign up that he's on vacation until the 26th. I triple check my slip that does in fact say the 11th, never got any communication about this. Now that he's finally back he's not able to accommodate my schedule for pick up so I need to send my mom to pick it up and just hope that he did a decent job. I would never recommend this service to anyone. What a waste of time I could have spent with a quality tailor.

Awful quality and customer service. I paid $43 ($28 zipper replacement + $15 expediting fee) to…read morehave Nam replace my girlfriends zipper on a dress. After she zipped it up for the first time, the zipper broke and the dress was brought back to have it fixed and Nam said that the dress was too tight for my girlfriend, which was the reason why the zipper broke in the first place. We were promised to pick up the dress with a new zipper on Thursday (4/20) but even though we arrived on a Saturday (4/23), it was still not ready. We then came back around 4 PM on the same day and then attempted to pick up the dress but then Nam said he wanted to see my girlfriend wear the dress to see if there's any issues. After he saw her wear the dress, he again mentioned that the dress was too tight even though she was able to successfully zip it up with no issues and started arguing with my gf that it's not his problem that the dress doesn't fit and he won't fix it again because he's losing money (I was taken aback here). I highly recommend anyone that's looking for a decent tailor to skip this place. Nam lacks any sort of customer service skills and seems to be a mess in terms of organization and keeping promises of when to pick up garments. I will NEVER come here again and if you read the other 1 star reviews on this page, you'll see the exact same issue with Nam. He uses cheap quality zippers and blames the customer for his issues.

This no-frills tailor shop is a great deal, considering the speed and quality of the tailoring. The…read moretwo ladies running the store are friendly and professional. There are two small changing areas curtained off from the rest of the store so you can try on whatever you need tailored. The spot is cash only, if I remember correctly, but they give you a quote and they let me pay at pick up. I brought in a pair of pants that I needed hemmed at the end of the work week, and they were ready by that Monday! Parking is street parking, but I did not have a problem finding a spot on that street. I would definitely recommend this place for all of your tailoring needs!

From the owner: Fast and quality service. We do emergency alteration!read more

I dropped off my father's suit because there was a stain on his pants. The attendant said that it…read morelooked like a superficial stain. Either way I was going to have them try it. I knew they wouldn't go as far as to damage the fabric as they told me as such. When i went in today to pick up the pants I was told they got as much as they could without destroying the fabric. I asked if that meant they could not remove the stain. I was told no. I took the pants to the card & lo-and-behold, there is no teammate of the stain to the untrained eye. Either they said they could not remove the stain because they can see it better than I or that is their way of CYA'ing. The pants look brand new. Thank you dependanle cleaners!!

This Laundromat/cleaners was calm and clean, something I value when my necessities need to be…read morecompleted. It had great prices. For .37 you get 10 minutes of drying time! Amazing! The large washing machine that I used was like only $5 and change. It is a few blocks from a plaza that has Asian restaurants, liquor store, dollar tree, Dunkis. I had a great experience there and would definitely go back to that one or try out other of their franchise locations that may be closer to my home.

Van tailored my wedding dress, qipao, and my friend's bridesmaid dress for my wedding. She's very…read moremeticulous and everything came out perfect. My dresses fit me like a glove. She managed to provide me with such quick turnarounds for all of my wedding events. After my first wedding I noticed that part of my fabric near a bustle button ripped (probably from someone stepping on it). I was so worried, since this was a very expensive bespoke item, and I needed to wear it again for the second event. Van handled it with ease, mending the tear and hiding any signs of damage by covering it with some leftover beading that matched the fabric!

Best around! I have…read moresent many garments to Van over the last few years; suits, shirts, dresses, pants and more - with more than my fair share of alteration and customization requests, always executed perfectly. Even when handing over armfuls at a time her turnaround is quick and the work is consistent. It's always a charming experience when she visits!

Absolutely terrible experience! We were referred to this alteration place by another tailor who was…read morebooked up due to prom season. The women here are kind, but that's about the only good thing I can say. I honestly don't know if they're inexperienced or just have never worked with a Black woman's curves before, but not one, not two, but three of my dresses were completely botched. I also had a top altered and it came back lopsided. After the first round of alterations, the owner tried to gaslight me, saying they had only adjusted the strap for my burgundy dress (which was never the main issue). I initially asked for the sides to be taken in because the bust area was too big, but somehow, that got lost in translation. So I paid AGAIN, for all to be fixed and what I got back was even worse. Everything felt rushed, uneven, and downright sloppy. I bawled my eyes out because these dresses were meant for my birthday trip. The white dress? It was the most horrendous one, imagine the outline of Sarah Baartman on a modern-day garment. That's how distorted the shape was. Even after a third attempt, the seams were still crooked and the dress was unwearable. I'm now left dressless for my trip and out of money. If I could give this place zero stars, I would.

Dawt did the alterations for my daughter's wedding dress, my dress and my other daughter's…read morebridesmaid dress in September. Dawt is extremely professional and meticulous. The wedding dress came out perfect and the bustle stayed in place all night long. I would recommend her for any alterations, especially for important occasions.

Love this spot. Honest, great service every time! I drive…read moreout of my way to take my things here because the owners are so good.

Great job! This place does a great job! Have been going here for dry cleaning for a few years and…read morethey do a great job. They also did good work on my wedding dress and a pair of pants I've had altered. One of the cleaners knows Your phone number when you walk in, pretty crazy! When I told them I was going to bring in my wedding dress they told me to make sure I use the coupon for 25% off and where I could find it. Even though I am a consistent customer here they still tell me how to save a few bucks! Can't go wrong with that!