I placed a call looking for an item, received an immediate response, set aside the item for me,…read morepicked it up, in and out in no time. Great service with a smile.

We are in the market for a fireplace insert. Gibbs has a fair selection. We decided on one…read moreand scheduled the installer to come out and let us know if it would work. The appointment was scheduled for 9:00 AM. I went into work early in order to be able to leave briefly and meet the installer. 9:00 came and went...At 9:35 still no installer and no call offering a reason why...we called the store. The store called Chris, the installer. Chris said he "didn't know he had to be there at 9:00 on the dot". He figured "around 9," said he was in South Point and would be there in 5 minutes. Chris doesn't manage time well, South Point is more than 5 minutes away. More importantly, Chris also does not respect other people's time. Chris cost Gibbs the sale of an insert and tarnished their reputation.

I think it is important to support local businesses. This one used to be a good place to do…read morebusiness. A year ago I would have given it 5 stars. Not any longer. The last 4 visits here have pushed me back to the big box establishments. On one visit I needed a case of caulk. The kid working tried to charge me $96. I got it at Lowe's for $34. On another I was 2nd in line at the register and the guy ahead of me decided he needed more items. He and the store employee went shopping together bringing several items to the counter one at a time while I waited and waited and waited...I placed my items on the counter with his and left. On another I only needed a junction box cover. I could find one, I also couldn't find an employee for assistance. And on the last visit, the straw that broke the camels back, I dropped off chainsaw chains to be sharpened. 9 days later, they remained untouched. I tried! They stopped trying.

Friendly local store with outstanding customer service. I searched online at other tristate stores…read moreunable to find what I needed. A simple phone call to this local business and they eased my worries! Customer service is impeccable. My go to place now for furniture needs! Highly recommend!

Staff was friendly and helpful. We bought a glider they had and it was very nice. Guys helped me…read moreload it up. No complaints. Recommend checking them out.

From the owner: Your local True Value Hardware store offers the tools, products, and expert advice for all of your…read moreproject needs. Find the right products to help you complete your weekend projects.

Its nice to have a local hardware store with many common items needed for repairs. But, they can be…read morepretty pricey especially on fasteners. For bolts and nuts youll pay much more than stores like tractor supply who price them by the pound. Still better than driving all the way to Lowes or Home Depot.

The Manager was very helpful when we asked him to check on something for us, but they have still…read morehad our lawnmower for a month. It would be helpful if they called to give an update every so often.

This is my "back home" Lowe's location. This visit, Dad and I ran out to pick up some things for…read morethe holidays. Hate the self checkouts and even though it can be slow here service is friendly. I don't think Lowe's has the best pricing and can be a little expensive but this location always has a great selection of everything.

this store is the most unorganized and misplaced and missing items mainly plumbing and electrical…read morehardware etc. management is NO help

A great bunch of people at the Kenova Store. If they don't have what you are looking for, they will…read moreget it, usually by the next day. They are a little short on help, but the ones there are friendly and will help you any way they can.

Hard working and friendly, knowledgeable staff make this store a great place to go to time and time…read moreagain for your hrardware needs. Not to mention the little kitty is a little ball of cute.

I needed a few things and heard that this hardware shop had a great inventory. It does! Located in…read morethe Piqua mall, it's easy to find. We looked over the large selection of BBQ supplies. And selected a rub for fish that we wanted to cook a bit later. Next, I needed a strong pair of pliers to work on some fencing. They had exactly what I needed. Lastly, I needed a strong flat screwdriver for delicate work. They had that too! Fast service, great selection, friendly people. As Arnold said, 'I'll be back!'

Great customer service and friendly employees who are willing to go above and beyond to assist you…read more I recently purchased a grill that I was unable to get in my car. They quickly loaded the grill in a Piqua Hardware truck and delivered it to my home. Piqua Hardware store has all your hardware needs and the best part is you don't have to wonder around looking for someone to help you find what you need!