Exceptional from day one and continues to be a leader in the community. I would recommend this…read morefacility for any/all friends and family as they took great care of my uncle and aunt for a number of years. They took time to engage them both in the daily activities and were eager to assist in every aspect of their lives. I commend everyone in the facility especially the director, Sue McKenna and Mary Beth at the front welcome desk daily. I would never consider anywhere else if the need for a facility comes up again. This team sets the bar and the food, activities and more are the best in the industry. Thank you all for a job well done! Regards, Joe V.

My mother recently moved to the Avita ward from another assisted living facility. I cannot even…read morebegin to express how happy I am that we made this change. My mother was not being cared for very well in her assisted living facility so I was desperate to make a change but only wanted to make that change once. My mother has thrived since moving to Laurelwoods. The staff are truly fantastic - you really feel they care about the patients and that they truly enjoy their jobs. This is reinforced by the caring, competent and engaged management team. My mother is happy every time I speak with her which makes me in return very happy. I would recommend this facility to absolutely everyone and anyone who needs good quality care. Hands down the best decision I ever made for my mother!

My mom recently started living in memory care at Benchmark in Hanover. Our family was worried about…read moreour mom and how she would do in this new place having dementia and glaucoma. Tatiana, the memory care director, and all the staff supported us and our mom through the transition and continue to do so. Tatiana and team care for the residence like they are family. What a huge level of comfort this gave us. They are always there for support and guidance. We are very impressed with Tatiana and the team. They, and especially Tatiana made a difficult time less stressful with the care they gave and continue to give. So glad we selected Benchmark. Thank you to Tatiana and the team for all that you do day in and day out! You are simply amazing!!!

My father has been at Benchmark Hanover for approximately 6 weeks. He has fallen at least 9 times…read moreand been taken to the hospital 3 times. He has parkinsons/dementia and is unable to care for himself. He walked in with his walker and is now in a wheelchair full time because he now can't walk. They don't want to bother taking anyone outside or do any physical activity with those who cannot walk. A typical day here is to corral all the memory care residents in one room in front of the tv and if they want to go back to their rooms it's a hard no from the aides. The aides are allowed to sit on their phones and do as little as possible. The field trips are a farce. There aren't any for the memory care residents only the assisted living residents. If you are looking at their facebook page it's all assisted living residents in those pictures. There is minimum care here in the memory ward. They don't even have cable tv. They stream youtube re-runs all day long! Believe me this place isn't cheap monthly but boy are they cheap with the amenities. the food is subpar. If you care for your elder please don't bring them here. It's a downhill slope from day one.

I really wanted LP to be better than this rating. - Is it…read moreclean? Seemingly yes in the public areas. - Are there basic systems to make sure your loved one in Independent Living (IP) isn't found dead days later. Yes. - Other than that, it is so very challenging to provide a review of all the issues related to: -- lack of follow-through by IP staff with family caregivers, -- lack of the same by the medical department, and even more so when (gosh forbid) your elder has to go to Rose Court because RC and Medical don't seemingly share data on your loved one. (BTW, the emergency care team at RC is great in and of itself.) Keep your loved one away from the live-in side of RC except for those in deep need of 24X7X365 help. It's a lock-down unit. --lack of staff owning up to/ responsibility not doing their jobs Are the grounds lovely, yes. Is the food really a 1/2 step down from anywhere you don't want to eat again, yes. The local HS kids try to provide good service but fall short. I will admit it can't be easy on the dining room managers to manage the quality of food delivered, food prep itself and training kids in hospitality to serve seniors. And all this for a $250K* buy in (1bdrm) plus ~$2K a month rent with one meal included. Lots of activities are available but I can't speak to the quality. 90% returned to estate when resident dies. *Price from about 5 years ago so this has probably increased. I'm just so frustrated. It's too late for my person to leave because it would be too much disruption. I will keep on advocating and try not to lose my mind. For whomever reads this review, survey all the options and if LP keeps rising to the top then know you will need to be your person's absolute advocate at every turn, with every interaction. Get yourself a notebook and keep it with you to track every interaction.

My mother liked living at Linden Ponds, but we (her adult children) all think the place is a huge…read morerip off. Their commercials are very misleading. Linden Ponds is "independent senior living." You put up a huge sum of money to move in, and then pay an outrageous monthly fee that amounts to a condo fee, with a meal plan thrown in. The food is mediocre at best. How they can possibly justify their $4,000+ a month fee (when you've already given them hundreds of thousands to pay for your apartment) is a mystery. They put my mother, who has dementia, in an ambulance one day and NO ONE CALLED ME. My mother was on a gurney in the hospital, alone, for 12 hours before a nice nurse took pity on my Mom and helped her to call me. I would have rained hellfire down on them for this, but my mother was still living there and I didn't want them to take my fury out on my Mom. Mom is at a new place now where for NO deposit and a bit more each month she gets three meals a day, laundry, and housekeeping done for her. Linden Ponds charges extra for EVERYTHING. It was a very happy day for me when we drove out of their, never to return.

My Mom has been at Bridges for 3 years. She has been through several stages of decreasing abilities…read moreand has received well informed and very loving care. The facility is clean, bright, tailored to different levels. The staff members truly care for the residents and treat them with dignity. I always drive away knowing my Mom is in good hands. Shout out to the Cotiut staff, Thank you!!

My mother is at this facility: Cotuit pod. She is well taken care of. I have nothing but positive…read morethings to say about the staff. The facility is clean and beautiful.

At first glance, this facility looks good both inside and out. However, if you wish to place your…read moreloved one there, be prepared for what comes next. When you submit your application, they proceed to do a deep dive into your entire financial history. You had better be rich (or close to it) because they want verification you have the means to cover the cost of caring for your loved one for a minimum of 3 years! If you don't, then don't bother applying to this place. The facility managing staff came across as caring more about money than people.

We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

Wonderful staff. Well worth the costs. Even during health issues staff is helpful and informative…read more All issues (few) are resolved quickly.

We placed our mom in their dementia care July 2021. Her sheets were not changed for a month. We…read morewere told they wash them and put them back on the same day. We finally left a tissue in a pillowcase and after a week it was still there. Also they let my mom suffer witha terrible oozing yeast infection under her breast. It was noted in her medical records that she was prone to that. They told us they checked her (and all the ladies) regularly. Obviously not. We filed a formal complaint with the Executive Office of Elder Affairs. Anyone can request a copy through the freedom of information act. We did not want to write this review. We hoped the EOEA would handle it. But after all this time we have little faith that has happened

Two weeks rehab after quadruple bypass surgery...Highly recommend...clean...friendly..staff…read moreattentive...food good

My mother just passed away at this facility. The care was fantastic. The place is clean and calm…read more The staff is consistent and very compassionate. When my mother was in a rehab facility, the staff visited her frequently on their own time. They wept with us when she passed. If your loved one is on the North Shore, this is the place.

From the owner: We know the challenges families face when someone you care about is coping with memory impairment…read more The name, Avita, which translates to "for life," was inspired by our desire to create a safe and fulfilling environment where nurturing caregivers recognize each resident as a special and unique individual with varied wants and needs. Just because an individual may be coping with [physical challenges or memory impairment does not mean they have lost their spirit. Our goal is simple - to make a positive difference in people's lives by creating a special place where residents can thrive, and families can have peace of mind.

Not really a traditionally reviewed Yelp category but as many of us older folks in the area may one…read moreday be looking for a place to hang our Red Sox hats, I say this is where you want to be if you can afford it. Jim P's terrific review says it all. Orchid Cove is better than great in just about every way! Had a nice lunch there today with mom. Perfectly grilled Rueban with fries for a side. Came out quick and hot. Eaten there many times and it's always good with courteous, attentive service. That being said dining is by invitation only from a resident. Lucky me. Took a nice walk around after lunch really beautiful grounds this time of year.

I couldn't disagree more with the other review (dated 5/27/20) of Orchard Cove on Yelp. My aunt has…read morelived there for several years, I have visited many times, and I have NEVER seen any evidence of vermin, broken things, etc. Both the facilities and my aunt's apartment are in pristine shape every time I've visited; any problems with apartments are fixed promptly, and the staff takes great care in keeping everything not only in top-notch shape, but well decorated and pleasant. It's not perfect - no place is - but the relatively small problems at OC do not in any way overshadow the friendly and helpful staff, good food, interesting and useful programs (including performances, art classes, book club, talks on various topics, etc.). I looked at numerous elder communities with my aunt before she moved here, and you will not find anything better (although you will find others that are also excellent - the final choice is determined by location, cost, environment, and personal preference). I would not at all hesitate at all to choose OC for an elder community!