I really wanted LP to be better than this rating. - Is it…read moreclean? Seemingly yes in the public areas. - Are there basic systems to make sure your loved one in Independent Living (IP) isn't found dead days later. Yes. - Other than that, it is so very challenging to provide a review of all the issues related to: -- lack of follow-through by IP staff with family caregivers, -- lack of the same by the medical department, and even more so when (gosh forbid) your elder has to go to Rose Court because RC and Medical don't seemingly share data on your loved one. (BTW, the emergency care team at RC is great in and of itself.) Keep your loved one away from the live-in side of RC except for those in deep need of 24X7X365 help. It's a lock-down unit. --lack of staff owning up to/ responsibility not doing their jobs Are the grounds lovely, yes. Is the food really a 1/2 step down from anywhere you don't want to eat again, yes. The local HS kids try to provide good service but fall short. I will admit it can't be easy on the dining room managers to manage the quality of food delivered, food prep itself and training kids in hospitality to serve seniors. And all this for a $250K* buy in (1bdrm) plus ~$2K a month rent with one meal included. Lots of activities are available but I can't speak to the quality. 90% returned to estate when resident dies. *Price from about 5 years ago so this has probably increased. I'm just so frustrated. It's too late for my person to leave because it would be too much disruption. I will keep on advocating and try not to lose my mind. For whomever reads this review, survey all the options and if LP keeps rising to the top then know you will need to be your person's absolute advocate at every turn, with every interaction. Get yourself a notebook and keep it with you to track every interaction.

My mother liked living at Linden Ponds, but we (her adult children) all think the place is a huge…read morerip off. Their commercials are very misleading. Linden Ponds is "independent senior living." You put up a huge sum of money to move in, and then pay an outrageous monthly fee that amounts to a condo fee, with a meal plan thrown in. The food is mediocre at best. How they can possibly justify their $4,000+ a month fee (when you've already given them hundreds of thousands to pay for your apartment) is a mystery. They put my mother, who has dementia, in an ambulance one day and NO ONE CALLED ME. My mother was on a gurney in the hospital, alone, for 12 hours before a nice nurse took pity on my Mom and helped her to call me. I would have rained hellfire down on them for this, but my mother was still living there and I didn't want them to take my fury out on my Mom. Mom is at a new place now where for NO deposit and a bit more each month she gets three meals a day, laundry, and housekeeping done for her. Linden Ponds charges extra for EVERYTHING. It was a very happy day for me when we drove out of their, never to return.

Fabulous place with kind, caring staff. It has so many things put in place for people with…read moreAlzheimer's and dementia. There are activities all day long. My mother has done so well here.

What a lovely home this is. If you or a loved one have to spend time recovering from something…read moreuntoward, this is a very comfortable place to do so. Nice staff that go out of their way to make the residents feel comfortable, the menu is varied and well prepared, the rooms are pleasant and for me the most important thing - no "living odors" in the halls! The public visiting rooms are beautiful; oriental rugs, comfortable chairs and sofas with plenty of room to maneuver wheelchairs through. The dining room is set up with seating matched by the staff but you skip can this if you prefer and have meals in your room. Also, takeout food is acceptable as diets allow which is always a plus for someone shut inside indefinitely. All in all, my family was very pleased with this facility, and our recommendations to friends were also echoed positively by them. It's the go-to for our family for care emergencies going forward.

I recovered from double knee replacement surgery at Queen Anne in August 2020. Was there for 8…read moredays.Very clean. Fresh smelling. I didn't know what to expect in this journey to walk again. I arrived on Friday night. Nurses and professional staff all greeted me warmly. Weekend staff was willing to begin both OT and PT. We jumped right to it. They guided me or suggested ways to simplify my normal dressing showering etc daily care to accommodate the difficulty of movement with two knees recovering from surgery. Weekend aide staff was in some instances grumpy or short with me. The facility had an AC issue effecting my room and several others. This resulted in interior temperatures in excess of 80 for several days the excess heat combined with the aide staff indifference to me began to effect me. My family saw the emotional change in me and addressed it directly with the management. AC was addressed and any other service related problems were resolved. All weekly staff was open empathetic, kind, compassionate. The balance of my stay was filled with wonderful care. I gave 5 stars in spite of the bumpy start. Greatly recommend Queen Anne for your short term recovery. Terry

My family is so grateful for Guided Living and all they have done for us. Truly the best home care…read moreagency in the area!!

This company gave me peace of mind while caring for my elderly mother-in-law. I was able to get…read moreout of the house and get errands done knowing that she would be well cared for by a trained and experienced cna. I had two aids that came weekly, and all of the other aids I met as well on "off" days were all amazing. The company was so easy to work with. They were able to get me started right away!

Called on 9/9/22 and again on 9/14/22 and left messages both times with the Director of Admissions…read moresaying I had some questions and might want a tour. Included my name and cell number. ZERO call backs. Totally unprofessional and rude. If this is the kind of profound lack of respect they have for people with questions, how do they treat their residents? Why have voicemail if you're only going to ignore people? Shameful.

I had posted a review last summer about The Royal, not a great place for anyone especially someone…read moreyou care for. My dad went for 2 weeks of rehab. Admitted in April, died in December. The PT was probably just ok, food was awful. The administrator was an ass. His name is Ed Herman, referred to himself as the sheriff. I could go on and on. All they want is your money, chose somewhere else. Please note, my review was removed

My 92-year-old mother was admitted to rehab after a brief hospitalization at SSH for a left-sided…read morestroke. I live in New Jersey, but I'm closest to her and have been involved in her care. My only contact with the staff has been by phone, and every single one of my interactions was unpleasant. The very first call I got was from the discharge planner, who was incredibly abrupt. I tried to talk to the charge nurse for the unit, but I left three messages and didn't receive a return call. After my mother started getting bills at home (which she shouldn't have received), I left 2 messages for the administrator and 2 messages for billing, and didn't receive a call back. The only calls I did receive were from a nurse who wanted to put my mother on opiates for pain, without optimizing her non-opiate pain meds. I requested an update in 2 days, but of course nobody called me back. Since my mother is only partially verbal, she can't complain about the lack of attention. I can. I'm a physician, and I can tell from 300 miles away that CareOne Weymouth is suboptimal. I'm only glad that I got her transferred to another facility. For a facility to have an average of 1 1/2 stars when the lowest rating is 1 star, it must have some serious deficiencies. If they can't bother to return phone calls, it's no wonder they receive poor reviews on other aspects of care.

I forgot to Mention that they ran out of medication for my…read moreback pain The bathroom was filthy. Urine on the floor. I was there for 3 horrible weeks The cleaning person came by once Thank god I went back to south Shore Hospital. I had surgery for 24 screws and 2 rods. I had visiting nurses and therapy at home Do not send anyone here. Absolutely the worst place.

I have been coming to Community Physical Therapy for about 6 months and my twice a week sessions…read morehave now come to an end given that my chronic back pain has now gone away, thanks to Angelo! When I first started, I had severe lower back pain that spread to the top of my spine including all around my neck. The pain wasn't going away on its own so I needed to take action, and Angelo did a great job diagnosing the key problems, coming up with a game plan the first day I saw him. He prescribed stretches to do daily as well as going over what exercises we would do in his facility to help strengthen my back once and for all. He also broke up stiff muscles in the beginning to unlock my muscles and get the blood flowing again. It paid off and now I have much more flexibility than before. Everyone even says that I have gotten taller and this is due to the fact that my posture is the best it has ever been. On top of everything, Angelo is the nicest guy and the most seasoned expert I have ever spoken to when it comes to physical therapy issues. It is all because of him that I have gotten rid of my back pain, and he is so knowledgeable on everything. I recommend anyone with back or any physical pain at all to visit Angelo, you won't regret it! I am extremely grateful for the services he provided me which have finally beaten the monster of chronic pain.

I started working with Angelo about a month ago to treat pain I had been experiencing in my arm…read morefrom a powerlifting injury. He conducted a thorough examination, determined the root cause of my pain, and put together a program that had me starting to feel better and better every session. The facility is beautiful, clean, and modern. It is also well-equipped with not only traditional "PT-Style" tools and devices, but also strength equipment to support more patient needs. I cannot recommend this facility enough, and I look forward to feeling better with every appointment.