One time I called for a tow, and he was prompt with a fair price. Another time I called for a tow…read moreand he never picked up. I left a voicemail, but never heard back. Consistency is key, and if I need a service, I'm going to stick with the company who took my call and/or called me back. Samurai didn't do that.

My daughter locked her keys and phone in her truck. Someone stopped to help and called Samurai…read moreTowing to come help. They got into her truck and did not charge her for helping! Thank you so much for helping my girl today!

Great job - awesome company and customer service - took great care of the vehicle thanksread more

Worst wrecker service ever. You can tell Tommy is no longer there and the person that answers the…read morephone is very rude and non professional

Tow driver arrived and under half an hour he was able to identify an assist and get us towed to our…read moremechanic. Even offered to swap out the tire if we had the tools to lower the spare tire.

Negative five stars . This place should not even be allowed to operate. They towed my vehicle less…read morethan quarter of a mile and held it for three days then told me it would cost almost $1000.00 for me to get my vehicle back .I really loved this car !!!! THEY SHOULD BE ASHAMED. DISGUSTING!! I really hope these dirbags gets what they deserve

1-Star Review I had…read morea very negative experience with Warrior Towing & Recovery LLC at 2708 Midland Ave, Charlotte, NC 28208, on 05/23/2026. My vehicle had a lock placed on it, and the instruction card clearly stated that the removal fee was $250 if paid in cash versus paying by card. I chose to pay in cash specifically because I did not want to provide additional personal or payment information to a stranger or unfamiliar company. However, even after I paid cash, the person who arrived still required me to show both my license and registration before removing the lock. There was nothing incorrect with my registration. When the company called me back, they asked if something was wrong with my registration and then treated me as though I had done something improper with my own vehicle. The interaction was rude, unprofessional, and very intimidating. When I asked for the person's name, he responded that it was "none of my business." When I asked for proof that this was legitimate and not a scam, or proof that they were authorized to perform this work, I was again told that it was none of my business. The person who arrived also appeared in military-style clothing and a protective vest, which felt unnecessary and intimidating, especially since I am handicapped. I understand that my sticker was out of date, but the issue has been tied to delays with the NC DMV processing paperwork, which I was told could take several months. That does not excuse being treated disrespectfully or being denied basic information about who I was dealing with. Based on this experience, I would not recommend Warrior Towing & Recovery LLC. Their process, communication, and customer interaction were extremely unprofessional. I also noticed they advertise other automobile services, but based on how this situation was handled, I would not trust them with my vehicle.

This company took my car and 9 other cars from Walmart on South Tryon out of the handicap spot…read more(tags are legend). They charged us $385. So don't used these people because this is a LEGAL scam!!! I have prove that they were pushing on my car to see a date or to see if it was expired. AND IT'S NOT!!! There were 3 cars they did that way. So now I have to go to small claims court to get my money back. THERE SERVICE WERE TERRIBLE. I will let yall know the outcome. And I will be talking to Walmart's Store Manager and HR. Be careful because they're just picking people's cars up. Then acting like they can't speak English. The problem NOT legal. I will be checking on that as well!!

Very reliable service, called them up when my car broke down on the highway and they were there in…read more30 minutes. Would recommend 100%.

From the owner: Reyes Towing is a top-rated towing company that goes above and beyond to ensure the satisfaction of…read moretheir customers in every service they provide. They not only offer superior and efficient towing services but also buy junk cars. Whether you need a tow or want to get rid of your old, unwanted vehicle, Reyes Towing has got you covered. They take pride in treating both services equally and offering fair prices for all of their customers. Trust Reyes Towing for all of your towing and junk car removal needs.

Very quick response even on Saturday. Markus did a superb job in a difficult situation. He was…read morepolite and went above and beyond to make the job as easy for me (handicapped) as possible. Thanks so much.

Do Not use Sawyers towing, rude people answering the phone and the Price was ridiculous....over…read more$500 to tow my car.

TERRIBLE service. somebody was supposed to be coming around 2-3pm after I called at 12:30-1pm. And…read moreSTILL have yet to get a call back 22 HOURS later! Thought they were supposed to be a 24hr service.....

From the owner: I treat your vehicles as it was my own read more

I 100% recommend this company. Seth the tow truck driver was very professional. He had to tow a car…read morestuck in our yard and did not leave any wheel marks in the yard. Highly recommend. Will use again if we ever need tow service.

Seth was amazing ,he is a great asset to your company . Thank you so much for your help and…read moreunderstanding