We have been using Amber's Pet Spaw for several years now. We've had a few different groomers work…read morewith our dogs over the years and have always been very happy with their service! The staff is so caring and friendly, they listen to our needs and are great about talking to me about how the dogs did/ what things we need. They've also been great about changing cuts and types of shampoo when we needed to, due to allergies and sensitivities in both us and our dogs. The pricing is very fair and the owner Amber is an understanding person with a tremendous love for dogs! We could not be happier with the service here

Always perfect. My pups adore Amber and the ladies. Beautiful grooming. Always and kind ness to…read morethe Max!!

To the 1st review…read more Maam, I am an employee at 4 paws and I would like to address this review. First, I would like address the 'aloof and disorganized ' comment. I assume you were referring to the young lady that checked you in. She is our newest employee. She is fresh out of grooming school and young. Im sure she was unorganized and confused but she is learning a whole new job and our procedures. She is a shy young lady and is progressing nicely. I'm sorry if her lack of experience was less than acceptable for you. If you would have expressed your concern we would have been more than happy to have a senior staff member check you in. Next I would like to apologize for a groom that you found to be sub par. We would have greatly appreciated your concerns when you picked your dog up and paid. We would have been more than happy to correct and grievances you had about your groom. As far as the groin being shaved to the skin, that is standard in all the grooming facilities that I know. It's a sanitary service. We also shave the anus. We realize that your pet is extremely important to you and the money that you pay for its groom should be worth what you expect. But if you don't point out your concerns then we can't fix them for you. I dont remember the circumstances of that day but you must understand that everyone has their bad days. We would have been more than happy to correct anything that you found unsatisfactory but you didn't come forward. As far as the 'verbal assault' pertains, I think that's a little harsh. It's upsetting to us as a buisness to see a client looking for recommendations and then singling our business out as a 'do not recommend because I've tried them'. That reflects poorly on the buisness that we have worked very hard in to gain our great reputation. 20 years as a small business is remarkable, especially for a grooming shop. Again, if you would have verbally expressed your unsatisfaction then we could have more clearly addressed this situation. Its very easy to misconstrue the inflection in a written message. We rely on the feedback of our clients, both good and bad, in order to better our clients experience and progress as successful business. Im sorry that you weren't happy with your experience but if we are not informed of a concern then we cannot rectify the problem and make your experience better.

I have nothing but great things to say about Four Paws! They always do a fantastic job on our sweet…read moreCooper. Each and every time we pick him up we are pleased. Thank You to the entire staff for always doing a great job! I know its not an easy job!

So imagine this. Two of these (chickpeas also known as garbanzo beans) stacked on each other. Then…read morea root that looks like a triangle at the bottom of the stack. I wish I had thought to actually take a photo when they showed it to me. But that essentially is what they pulled out of Mocha's ear. They actually had it in a plastic baggie for me to keep if I wanted it ‍ Anyways I politely declined. Although it did look cool af. When I brought Mocha into the vets office yesterday I thought I was just bringing him in to check out his ear then would have to take him back in for the procedure. The doctor surprised me when he asked me when Mocha had eaten that day. I asked why and he said "well cause if you leave him here we will just take it out today and you can pick him up at 4". After picking up my jaw off the floor (mainly due to my baby boy going under anesthesia unexpectedly) I left. The vet was so fantastic! Mocha was quiet on the ride home and a little drunken sailor for the evening, but he wasn't in pain or uncomfortable anymore. He's completely back to his normal psycho self. Definitely recommend Pleasantburg Vet to anyone in the area needing a vet. They have been our vet for over a year now and I'm very pleased with them.

Took my adult kitty here for her annual vaccines and check up, as well as an exam for over-grooming…read moreher belly. I was able to make an appointment easily over the phone, about a week in advance. I had a great experience checking in, loved the vet Dr Stauffer, and was in and out in under an hour! I felt that my pet was taken care of and I left with a good understanding of the underlying illness and required care. The place was smaller than expected, which wasn't an issue at check in but was very crowded when leaving (multiple large dogs in the small lobby, a desk/workspace in the patient waiting area instead of behind the counter, just overall crowded). Loved all of the vintage pet artwork. Overall good experience!

My regular vet is always slammed which is good for her. However, life happens and kitties sometimes…read moreneed a more urgent approach. So lately I've had to take my kitties to Ambassador. I'm so grateful they've been so accommodating to my kitties injuries and illness. I've also been in the position where I don't need Upstate vet (which is great but excruciatingly expensive) but my pets needs a higher level of care than the regular veterinary. Ambassador has filled that gap which has been really hard to find.

Wonderful caring vets. The new facility is beautiful. You get immediate care with knowledge and…read morecompassion.

Amazing experience! Came to my RV and took a long time to bathe, blow dry and snip the nails of my…read more3 dogs. Excellent job and she was so nice and accommodating. Even followed up with a sweet personal message. Easy to schedule and the pets looked and smelled so much better! I would recommend immediately!!

Dr. Crowe was wonderful! Was very gentle when checking our cat's eye, and took time to answer…read morequestions afterwards. Felt like our time mattered and never that we were being rushed. Will be going back for checkups

We have a high-anxiety German Shepherd/Catahoula mix, and finding the right vet for her has been a…read morechallenge--until we found Paw Prints. For the first two years of her life, we went to a different vet where we never felt a real connection. The staff seemed scared of our dog, and visits were always stressful for everyone involved. When we adopted two kittens, we decided to give Paw Prints a try because of the great reviews and their close location. From the very first visit, we knew this place was different. Our dog was incredibly anxious and wouldn't let Dr. Crowe or his staff touch her. But instead of rushing the appointment or showing frustration, Dr. Crowe sat on the floor with her for over 30 minutes, patiently working to earn her trust. That level of compassion and patience meant the world to us. Rather than jumping to sedatives (as our previous vet did), Dr. Crowe recommended the CHILL Protocol. I'll admit--I was skeptical. But today, after following the protocol, we brought our pup back in... and she was like a different dog. She was still a little nervous, but she didn't need a muzzle, didn't hide, didn't bark incessantly. She even let the vet tech give her a shot without reacting--and when Dr. Crowe came in, she barked once, then went right up to him for pets and love. This visit felt like a breakthrough. I'm not sure if it was the protocol, the incredible staff, or both, but it was night and day compared to our past experiences. We've officially moved all three of our cats and our dog to Paw Prints, and we couldn't be happier. It feels amazing to know our pets are in such good hands. Highly, highly recommend Dr. Crowe and his team. They truly care--and it shows.

I have been taking our Cocker Spaniel here for about two years. Rebekah is our groomer and she is…read morewonderful and caring when she grooms our dog. The staff is always very friendly and they also provide doggie day care. If you are new to the area, give Inn The Dog House a try.

I would have given 10 stars if I could. Our three dogs were so calm and relaxed when we picked them…read moreup. Such a change from our former groomer. They were trimmed exactly as we expected. The business is neat and clean inside, not a storage building behind someone's house. This is a caring and professional pet grooming business with people who actually love animals. Highly recommended!

We have been going there for almost a year to get care for our geriatric dogs…read more They have been incredible! Kind, patient and always professional and easy to work with. They're excellent at explaining the realities of difficult situations and are always kind and gentle with the animals. Unfortunately we had to euthanize one of our beloved aging animals and the entire hillcrest team did an amazing job. They were compassionate and gentle. I do not think his passing could have been any more peaceful. Dr Bailey has truly the most kind and gentle bedside manner. We are truly grateful for the care we have received.

Hillcrest AH needs to go back to being a privately-owned practice where pet care is…read morepatient-focused; back to the days where they excelled at customer service and where they invested in the greater pet community. Fees continue to escalate while care is increasingly turfed to more and more "specialists", further making pet care just about unaffordable. Several of the staff talk behind clients' backs, and Dr. Gilstrap doesn't hesitate to verbally berate clients if she feels they're asking too many questions or she doesn't like their honest feedback. When Dr. Meyer owned this practice, she was very supportive of clients using nutraceuticals, along with many alternative therapies and modalities for care. That is no longer the case under current ownership. Nothing outside of the strict boundaries in standard of care is open to or welcome for discussion at Hillcrest AH. You may even receive an angry phone call from Dr. Gilstrap if she finds out you've said anything regarding such limitations. Over the course of our 10+ yrs taking our pets to Hillcrest AH, we were also disappointed on multiple occasions with their lack of knowledge regarding eye issues, in both cats and dogs. They also missed a few other things over the years, which I had originally been willing to forgive, until there became a series of other issues that eventually forced me to leave this once-great practice. I missed Dr. Bailey tremendously, but am happy to report that Dr. Bailey can now be found at Lyman AH.