My 5 year old son was being seen and the doctor stuck her hand in my son's my and examined him…read morewithout a glove on i was FURIOUS very short and rude and rushy horrible bedside manner will only go back if I have to the urgent care in my part of town is way better.

Excellent care. Exceeded Expectations. Clean, friendly and skilled. The doctor was able to do…read moreexactly what I needed. Very professional manner as well. Best possible outcome for my predicament. Cannot recommend more highly.

Parents who are separated or divorced be warned: This practice will not communicate with two…read moreco-parents. They require you to designate one primary parent, and will not communicate appointment times, information in the chart, etc with two parents at once. Though I explained in two long conversations that both parents have custody, and both need equal access, they refused to provide it. This is simply unworkable for parents who, for whatever reason, are unable to communicate with each other, or do not agree about their children's health conditions. Because they would not give both custodial parents equal access to the chart, we will not be going with this practice.

I've only gone here since covid started but so far I am super impressed. When I called initially to…read moreget information about becoming a new patient I appreciated that I was not put on hold to too long. I ultimately chose this practice due to the quality of the providers, availability of providers after hours and and the accessibility of same-day appointments. They seem to have everything worked out with regards to getting patients in and out during covid. When you arrive you call the front desk and they escort you back straight to your room. So there's no waiting around in the waiting room. I look forward to things going back to normal in the future so my partner can go to appointments with me. So far all the staff including doctors, nurses and NPs have been very friendly and helpful. I appreciated that they had auto scheduled the first Six appointments for me. I did end up having to reschedule a few.

I absolutely love Valley Pediatrics. It's been six years and counting and for me they have become…read morefamily. I highly recommend 1000%. Everyone is nice and friendly. You have nothing to worry about. I feel at home here.

My boys have been patients at Valley Pediatrics since 2003. Both my sons are autistic and receive…read morethe very best care from all of the doctors in the practice. We especially love Dr. Rona Stein. She is very informed about autism and how best to treat individuals on the spectrum. The staff are some of the most patient I have ever found. We have never been rushed through our appointments. In fact, the yearly physicals typically last 45 minutes and cover all aspects of the child's medical needs. I truly cannot say enough good things about this practice.

Called April 29th 2024 to have my daughter seen for a follow-up for ADHD and molluscum, the…read morereceptionist says first available is August 14th...almost 4 months away. Maybe I am missing something here or pediatric partners is a monopoly in pediatric care that they are soooo busy your child can't be seen for 4 months. I am not knocking the herbalist community but maybe I would have better luck there or with a witch doctor! I am not one to leave reviews but this isn't about me but my child and I may not work in the health care industry but I would recommend taken your child to a doctor that could see them before their next birthday or even the doctors next birthday, for that matter. Jimmy

My daughter had been a patient at the Pediatric Partners on North Ave for many years, but her…read moredoctor ended up retiring. So this year we switched to this office. I love the convenient appointment times. I was able to get her an appointment at 6pm on a weekday. Her appointment was quick and painless - in fact, we were in and out within 25 minutes. The front desk staff were friendly, and so were the nurse and doctor. The practice is very clean and well kept. Great first experience at this office!

Dr. Garcia is a rare gem! His approach reminds me of my own childhood pediatrician who was kind,…read moreever present and full of knowledge. He always makes the time for us to discuss our kids' health concerns and most importantly puts things in perspective and talks us off the proverbial ledge. He is so measured and kind with an encyclopedic knowledge of pediatric medicine. It was during a routine appointment with our daughter that he mentioned something we hadn't encountered in our first-time-parents' research. He told us about the prevalence of febrile seizures and what to do if we encountered such an experience with our kids. His soothing voice entered our ears a year later when our daughter suddenly had a febrile seizure. The experience would be terrifying if it were not for Dr. Garcia's thoughtful explanation/preparation of such an event. We followed his sage advice and were able to stabilize our daughter before the paramedics arrived. This is one of countless times that Dr. Garcia has been our guiding light in all things medical. Unexpected things come up and you need a doctor who has EXTENSIVE knowledge to cover all bases. We've leaned into Dr. Garcia's expertise for years and we are always confident after speaking with him. In his presence, you know that you are with a doctor who cares deeply for his patients like they are family. I can't recommend him enough. A brilliant doctor and an all around amazing human being. Thank you, Dr. Garcia!

Dr. Garcia and staff have been wonderful to our family. The office staff are quick to schedule…read moreappointments and address concerns. We've also always gotten a quick response after hours. Dr. Garcia was my husband's pediatrician and we're extremely grateful to be receiving the same level of care for our children.

******Update, this issue has been resolved**********I have been taking my daughter to Dr. Mark for…read moreover ten years. Main Street recently sent a message stating that both of my children are due for their annual appointments and I needed to call to schedule them. When I called, I was informed that Dr. Mark does not have any availability until June. I was prepared to schedule an appointment with another doctor, but then I was told that I cannot change doctors without Dr. Mark's approval, even though other doctors have open availability. I am confused and frustrated by this policy. If Dr. Mark is unavailable to see my children, and other doctors are available, what is the issue? Why does one doctor have the power to determine who gets to see my daughter?

If you're looking for a pediatrician, I would try others in the area first. This place is okay, but…read moreit doesn't have a warm and fuzzy family feeling like many pediatrician offices do. It's very cold. I can tell our doctor doesn't remember us every time we come. Some people on the front desk staff are impolite and sometimes downright rude. They hired two new front desk ladies who are wonderful though. But even the front desk staff look miserable when they're working. It takes a long time for someone to answer the phone. The nurse that helps out our doctor has a pretty poor bedside manner and has messed up our child's blood pricks several times, causing him more pain than required. Our doctor is okay but she just types on her computer all of our answers to questions and doesn't give us much feedback other than 'you're doing great'. I don't want to say names because we still go there for now and they are okay at their jobs, but if I did it again, I would go elsewhere. We get an icky feeling every time we have to come here. Also the parking sucks.

Came in with head trauma and head laceration. Was given no pain relief, not even a Tylenol after…read moreasking over and over. Did not recoeve my normal daily medications and no one seemed to even care to try to get them. Once it was identified that I was a recovering addict I was treated by staff like scum. I should have just stayed home and would have gotten better treatment. They are terrible. Also they left an iv infiltrating in my arm for hours til me, the patient noticed. DO NOT GO HERE

Probably the best urgent care i've been to. the nurses and doctor were very nice and polite. i was…read morein and out in under 30 minutes 10/10 i will definitely use and recommend this urgent care from now on

Love Pediatric Partners! My son has seen several docs there and they've all been wonderful. The…read morefront desk knows us and we have never waited more than 15 minutes. Would recommend to anyone!

Horrible practice! Their staff is rude and constantly lost paperwork, didn't forward messages to…read morethe doctors, and messed up billing. Our family used them for thirteen years. My oldest daughter went misdiagnosed with scoliosis for so long, it was so bad that when her middle school nurse caught it she needed her entire spine fused. I chalked that up to something that she might not have normally looked for. However the final straw was with our middle son. We were informed this year from his school that he needed to work with someone for behavioral issues with his attention and ADHD. We went through all of the required testing from his school and turned it over to his doctor. The front desk never got back to us, then told us they lost the paperwork. We supplied them with another copy, two weeks went by and still no answer. When we called we were told that the doctor misplaced the papers again. We finally got in to see a new doctor for all of the kids, we have three, and the difference is unbelievable. I don't know why we waited so long to dump this practice!