Just a follow up to my previous review. I still am with Amy Jones- my opinion hasn't changed. One…read morething that I thing is cute- they call me on my birthday every year. I have friends that can't even be bothered to pick up the phone. Despite the Pandemic and stresses, these folks still take the time to make their business feel personal, which is appreciated.

I spoke with Natalie at length. She set me up with new HomeOwners and auto policies with great…read morerates and great convenience. I wish I had contacted State Farm years ago. Thank you so much Natalie at Amy Jones - State Farm

Gina has been our health insurance agent for 20+ years. She has vast knowledge and experience in…read morethe industry. She is trustworthy and will present several comparisons and options with details about each. She has saved our company thousands of dollars throughout the years.

We were referred to Gina for health insurance, and had several communications with her office, and…read moresubmitted numerous applications. On more than one occasion, her staff promised that ours was the next project on her desk, but we never heard from her. Had we not taken our business elsewhere, we would have been left with no insurance coverage once our old policy expired, and it's much more difficult to get a new policy when you don't have any coverage at all. This firm is unprofessional, unreliable, and should not get your business. Thanks for reading!

these guys sent an insurance calculation for 1 car for $260, which is already not a little, and a…read moremonth later they demanded to pay $360... they are just scammers I highly do not recommend it

Extremely poor customer service. The listed, local phone number is not picked up. Rather it is…read morerouted to the national robo center. Doesn't respond to messages. Doesn't call you back, even after she has promised to. Doesn't give any warnings or heads up that a policy is about to change or that coverage might be altered. You just receive a robo letter in the mail, stating the increase in fees or the drop in coverage that will happen on 30 days. ZERO empathy or realistic adjustments. Everything is run of AI algorithms, and she has no natural skill or desire to add a human touch. Even as insurance companies go, Lisa stands head and shoulders above the other scammers. Avoid at all costs.

We had all of insurance with this goofball's office. Over the 40 years I have been with them for…read morethe most part did an okay job. We recently called to make a payment on our truck insurance. The receptionist was eager to help us pulled up my husband's name and quickly tapped on our mortgage insurance, which we do not pay through State farm. $1500 was taken out of our account that was supposed to be 500. When we realize this after looking at our account we called. When asked about the transaction we were told what happened and we were nice about it and we understand mistakes. The problem was we did not get a refund. It has been over 10 days which we were told we would get it within 7 to 10 days. We called yesterday and were told that it was in the check was in the mail and it was going take two weeks or so for us to receive it. This is a total of 30 days to refund us $1500. Needless to say we are switching to another office and are really hopeful that their office help is more professional and accurate. This is a very unfortunate situation because it's hard to change after 40 years. The worst part is Justin. We tried to talk to him. We called several times. They were willing to transfer us through to him until they figured out who we were. Justin has been so rude to me in the past for no reason he's just not a nice guy. we never have been able to discuss the situation with Justin. We were offered his voicemail every time we called even though initially they said he was there and could take a call until we told them who we were.

We've used State Farm for years without ever filling a claim and have had great service. We had…read moreroof damage during the last wind storm and everyone at State Farm was helpful and informative getting it claim processed. It was quickly approved without a fight and everything was done in a way that made it life easier. I'm sticking with State Farm.

We have had Pat Blakney as our insurance agent for a lot of years. She has always responded to our…read morerequests quickly, and has got us very good prices & coverage. Someone has always been in the office to answer our calls, and help with any concern. She and Kristen do a great job! I would highly recommend them as your insurance agent!

The staff is knowledgeable. But rates are higher than most other insurance companies…read more You will get a personal touch to your insurance needs, which is nice. ...However, be aware for a sensory overload. The agent is very hyper (Rx?... snow?) . Gives Redbull a run for its money. She is good at 'shooting the ***. They know their stuff stuff but be advised know that their main goal is not to provide you with renters or vehicle and equipment coverage, but to get ahold of managing your retirement/stocks/assets. Again this office knows their stuff. But.

I have had a great experience with Melissa Izatt of Country Financial. Country insurance went to…read moretown for me after I got into a bad car accident in 2012 that was not my fault. Melissa's staff are always responsive and follow through on anything that is needed which saves me a lot of time and hassle.

Great customer service is a dying breed. The lady that runs this office day to day is honestly is…read morethe best insurance reps I've ever dealt with. When I opened my small business calling other companies was brutal. But from the get go she was beyond knowledgeable and helpful. If you need some type of insurance this place is the best by far.

I run a small dog grooming business and bookkeeping was always the part I dreaded most. Jessica at…read moreBalanced Books by Jess completely turned things around for me! She went through my books, cleaned everything up, and made sure everything was ready and accurate for my accountant before tax season. She explained things in a way that made sense and made the whole process stress-free. My accountant even commented on how organized everything was! I can finally focus on my clients instead of stressing over numbers. Highly recommend Jessica for any small business that needs reliable bookkeeping help!

I help run an ATV and UTV rental business, and keeping the books straight was a challenge with all…read morethe daily rentals, deposits, and expenses. Jessica at Balanced Books by Jess came in and got everything organized and up to date. She cleaned up our accounts, set up an easy system to track income and equipment costs, and worked directly with our accountant to make sure everything was ready for tax time. She's knowledgeable, reliable, and great at explaining things in simple terms. Our books have never looked better -- I can finally focus on customers instead of stressing about the finances!