The staff at the Eagle River branch offer the best customer service one could hope for. They are…read moreknowledgeable, friendly and efficient. It is a pleasure to bank with this branch! We have 7 accounts and we, at times, require quite a bit of help. They are always happy to help us. And it's always with a smile!! Great bank!

Just woke up today to find that First National had debited my account for an Escrow Payment that…read morewas to be deposited into my account, not debited from my account. I sure hope they do not think I am going to pay any associated overdraft fees with this transaction. I do not even have a bank account with these people. I do not know how they have the ability to debit my account when they are to deposit the Escrow payment into my account. I would not bank with these people if they can not even get something as simple as this correct.

This bank is a complete joke. Different "rules" every time you go in -- this time you need your…read morebank card to pay your loan, last time your ID sufficed. OK to pay your mortgage loan over the phone from your bank account for 6 months in a row and then the 7th month, all of a sudden "We have never taken over-the-phone payments." Plus, they encouraged me to set up a checking account, I made a $500 deposit, and then they instead applied that to my mortgage loan, which was already up-to-date and current! Super incompetent. Don't let the name fool you into thinking they are Alaska-oriented and better than national banks. If you're thinking of banking with them, RUN!

I have been with Northrim a long time. I like the bank. I don't have a lot of banking needs - just…read morethe usual but I always get good service here. I guess the branch on C Street is actually my branch but I like to use this branch. I wish they were still open on Saturday here though.

I told them it was my first time loan trying to get approval and that I needed there best person of…read moreinterest and knowledge to help me as I am on a fresh path to restart everything and prove my loyalty, instead I was giving to a lady with a bad attitude, impatient, no faith in you whatsoever to be denied all in one minute

I have been banking with TNFCU since 1990. My experience with bankers has been positive, with good…read morecustomer service and a family atmosphere.

Absolutely recommend! They are amazing. You will not find anyone more creative at discovering…read moresolutions for buying the house that you love!

Our family had an AMAZING experience with First Rate Financial for our recent refinance. I have…read moreused FRF two times before when buying/refinancing a home and they were EXCELLENT every time. FRF was professional, had great communication, and were very friendly. Josh and Adam answered all my questions, sometimes before I even had to ask. No doubt, we will use First Rate Financial for our financial needs in the future.

Highly recommend if you shop for a local lender. You get both, in person experience and latest…read morecloud based application process. Tiera Maillet did everything professionally

The folks at Home State were awesome. We bought a house from out of state and they helped us all…read morethe way. Even when there were issues from the seller side they helped negotiate the issues and worked tirelessly to represent us. And when we were presented with unrealistic deadlines from the seller/bank agent and with a 4-hour time difference they worked above and beyond. They did everything they could ahead of time so we could stick to the deadlines. Their online access and customer service is top notch. Would definitely use them again and would highly recommend to everyone!!

We have been customers of Troy Sayer for over 23 years. Troy and his representatives have always…read moreprovided top notch service for all of our insurance needs. Last week, we needed to update multiple auto policies and Emily T. met with and helped us. She was so friendly, knowledgeable, and professional. Still pleased after all these years!

I've been doing business with this office for well over 30 years and it's the quality of service…read moreand the staff that keeps me.

RUSS WALLACE IS A ROCKSTAR!!!!!…read more I bank with them so filled out the online application for my mortgage. Russ was assigned my file and I swear, the stars aligned that day. I'm new to AK and had extenuating circumstances with employment and disability. I have impeccable credit and a great job here. But proving income while on disability is impossible. By the FHA rule book I should not have gotten a loan. But Russ went to bat for me and pled my case to the underwriter. Russ even offered to help me move! I've never met him but sure hope our paths cross one day. I moved into my new home today and will be forever grateful to Russ and his willingness to go above and beyond. Thank you!!!

banked with this credit union for 35 years. deposited a check from bank America but was told they…read morewould put a 8 day hold on the funds. Had they informed me sooner I wo have deposited it in my brokerage account and had access to the funds immediately

Wow! You would never thought that an insurance company would be a welcomed place to go inside of,…read morebut let me tell you something, I felt sooo comfortable as soon as I walked in! The staff knew my name as if I was their old friend. If you're looking for the right agency, this is The Place. Check it out!

I had a multi-car insurance from here and was paying $270 a month for the last four years, and I…read morehave a good driving record. I was told I was paying too much for it, so I started looking around, I found another reputable insurance company, now I'm only paying $135 a month with the same policy I previously had. Now I'm telling my friends about it, and I wouldn't recommend this company as well.