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    Bright Side Optical

    4.7 (37 reviews)
    Closed 9:30 am - 3:30 pm

    By appointment only

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    9 years ago

    Got what I needed, fast. Am going to go back to get one more pair.

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    12 years ago

    Quick, friendly, up to date technology, higher end brands of frames and knowledgable Dr.

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    Ask the Community - Bright Side Optical

    Review Highlights - Bright Side Optical

    I just moved here from California and Westlake Hills Vision Center is my new vision center!

    Mentioned in 7 reviews

    Read more highlights

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    Lakeline Vision Source - Bag from eye doctor

    Lakeline Vision Source

    3.8(16 reviews)
    8.6 mi

    I took my daughter to this clinic for an eye exam last month with Dr. Kodukula. After the exam,…read morethey pressured us to immediately sign a 2-year contract for their Treehouse myopia control program costing $3,400 ($1,700 per year). I asked for some time to think about it and declined to sign on the spot. Later, I called and asked them to email my daughter's prescription since I had already paid for the exam and lens fitting. The staff initially told me they would not provide the prescription unless we enrolled in their $3,400 program, which was very concerning. After insisting, they said they would send the glasses prescription the same day, but nothing was sent. When I called again on March 4, 2026, another employee told me to go to another provider. After the call was supposedly disconnected, I could still hear two employees from the contact lens department talking. They began mocking and insulting me, calling me "crazy" and making other rude remarks while laughing. One of them even said "Dr. K wants to get rid of her." This continued for several minutes until they realized I was still on the line and quickly ended the call saying OMG I think she's recording, This level of unprofessional and disrespectful behavior toward a patient is shocking, especially from a medical clinic. I do not recommend this place. In my experience, they seemed more focused on pushing expensive programs than treating patients with professionalism and respect.

    I've never dealt with such utter incompetence before. My previous Eye Doctor had retired and my…read morerecords were transferred there so I felt it was the safer option. That was a big mistake. Dr. Hammond didn't follow my previous Eye Doctor recommendations and decided to rock the boat and change my prescriptions. Needless to say my glasses are the wrong prescription. My contacts are the wrong prescription. They can't seem to order the right prescription. They order trials again, but they screwed that up too. I can't even tell you how much money and time I have wasted going back-and-forth to this office for such incompetence.

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    Austin Eyecare - Glasses selection

    Austin Eyecare

    4.0(45 reviews)
    7.4 mi
    $$

    I am a new patient to Austin Eyecare ! Dr. Desai and her staff which I have to mention…read moreLuis,Dyamante,Cynthia and Michael are very welcoming and happy to assist you with any questions. Dr. Desai told me I had to get cataract surgery. She explained everything I needed to prepare myself for this. She recommended a great surgeon. I am very blessed to have met and become a faithful patient here at Austin Eyecare. I highly recommend everyone to go here, they care about your eyecare. Truly amazing people. Tracey Stump

    THE FRONT OFFICE AT AUSTIN EYECARE IS NEGLIGENT/INCOMPETENT!!! This was a 5 star review now it's a…read more1 due to their awful business practices.. Last went to Dr. Desai over 6mos ago. Been her patient for years. They have now sent me into collections twice for one visit. I haven't received a single bill in the mail or phone call from the office. I called after the first collection letter for like $4.12 and paid, asking if this is settled they said yes and low and behold another bill pops up 3mos later - now for $40 for a rebilling fee?! I am done with this company forever. Not for her skill as a doctor for but her front office's gross negligent incompetence. This is infuriating that I have to find a new optometrist due to gross mismanagement by her front office. Somebody ought to be fired over this nonsense.

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    Lots of glasses to choose from!

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    Great Hills Eye Care - Our patients make us smile! Come see us for friendly, efficient eye care.

    Great Hills Eye Care

    4.7(146 reviews)
    5.5 mi

    I had my eye exam appointment yesterday --my first time visiting this clinic--and I can only say…read morethat I had a wonderful experience. I was treated with kindness all the time. The assistant and Dr. Raymond Carneglia explained everything regarding my results. I arrived 5 minutes late and left the clinic about 20 minutes later. Easy, fast and great.

    $268.00 for a contact lens exam…read more That is not a medical bill. That is a ransom note written in optometry ink. Two hundred and sixty-five dollars to look into my skull windows and tell me what shape of plastic disc belongs on my eyeballs. I did not walk into your office expecting a luxury spa treatment for my corneas. I expected a routine contact lens exam -- the same basic exercise I have had before, including through this same business, at roughly a quarter of the price. So when the bill came back at $268, I had the distinct feeling of being mugged in broad daylight by a phoropter. If this exam was going to cost $268, that number should have been made clear before the appointment began. Not whispered through paperwork. Not hidden in a fog of billing codes. Not revealed at the end like the final twist in a bad carnival scam. It should have been stated plainly, directly, and unmistakably: "Before we begin, this contact lens exam will cost $268." Had I heard that sentence, I would have stood up, thanked everyone for their time, and walked directly out the door in search of a business operating somewhere closer to reality. This charge is outrageous. It is excessive, poorly disclosed, and completely unacceptable. No reasonable person would expect a routine contact lens exam to cost $268 unless that price was made brutally clear in advance. I am asking you to review this charge and provide a fair adjustment or refund. And I want to be very clear about what happens if this is brushed off. I will not slink away quietly and absorb this nonsense like a beaten insurance animal. I will share an accurate account of this experience everywhere people look before choosing an eye care provider -- Google, Yelp, Facebook, LinkedIn, neighborhood groups, local forums, and any other digital town square where people still value being warned before they are financially body-slammed over an eye exam. Call it social media shaming if you want. I call it consumer hygiene. I will not lie. I will not exaggerate. I will not invent a single detail. I will simply tell people the truth: I was charged $268 for a contact lens exam, the price was not made clear enough before the appointment, my prior exam through the same business was roughly a quarter of that amount, and I would never have agreed to proceed had I known the cost. This is exactly the kind of customer experience that deserves sunlight, noise, and a long paper trail. Review the charge. Correct it. Explain how a contact lens exam became a $268 ambush.

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    EyeJoy - Looking in from the front of the store

    EyeJoy

    4.6(179 reviews)
    4.6 mi
    $$

    Visiting Dr. Tran has improved my life ten-fold. Going in, I knew I had a condition where my eyes…read moredon't work together which causes annoying headaches after a long day of working at a screen. I was told by a previous doctor that vision therapy classes were the only way to help my condition and I did not have great success keeping frequent appointments that were expensive and didn't really work for me. I was blown away when Dr. Tran not only knew exactly what condition I had (convergence insufficiency), but told me about a new technology in glasses that could help me INSTANTLY with no classes. She got me fitted for Neurolens glasses and I will never go back to anything else. These glasses have prism technology that focuses both eyes on the same point so that they can work together - no more losing my place every time I look from one screen to the other. No more re-reading paragraphs in books because I lose my place every 2 minutes. And most importantly - I've had these glasses for over a year and NO MORE HEADACHES after working at my computer all day! I do research and data analysis for a living so being able to sit and read at my computer is a must. My only complaint is that now I get fewer steps in because I can sit and focus on my work and don't feel the urge to get up 100 times (yes vision issues can share a lot of the same symptoms as ADHD and for some reason we do zero vision testing in schools - just eye sight - I have 20/20 corrected eyesight in each eye, but my vision issue -eyes not working together- would have never been picked up in a routine eye exam). Sadly, like many things that work and actually make us feel better - insurance does not yet cover effective treatment for vision issues like convergence insufficiency to include Neurolens. However, these glasses were worth every penny. HSA money can also be used to cover these, which is incredibly helpful. I am eternally grateful to have met Dr. Tran. I've never met anyone more knowledgeable on vision issues and she is 100% the kindest doctor. She never appears to be in a rush and actually listens to what you say. She takes the time to explain everything, which a nerd like me appreciates. I am so thankful that she chooses to work in a practice that can offer Neurolens and that she made this technology available to me. Game changer!

    My husband and I go to this eye care place bc we feel listened to and cared for by Dr Park. It's…read moreprobably best to use the past tense now. The last time I visited I had a different doctor whose last name was Tran. She had great Google reviews but my experience with her told me a different story. She came across as she wanted to get rid of us and had very poor communication skills including listening or delivering messages. Very impatient, disrespectful, and rude. Just plain unprofessional. This place lost the two customers on that day.

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    Bright Side Optical - optometrists - Updated July 2026

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