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    Bright Side Optical

    4.7 (37 reviews)
    Closed 9:00 am - 6:00 pm

    By appointment only

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    9 years ago

    Got what I needed, fast. Am going to go back to get one more pair.

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    9 years ago

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    12 years ago

    Quick, friendly, up to date technology, higher end brands of frames and knowledgable Dr.

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    Ask the Community - Bright Side Optical

    Review Highlights - Bright Side Optical

    I just moved here from California and Westlake Hills Vision Center is my new vision center!

    Mentioned in 7 reviews

    Read more highlights

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    3.8(16 reviews)
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    I took my daughter to this clinic for an eye exam last month with Dr. Kodukula. After the exam,…read morethey pressured us to immediately sign a 2-year contract for their Treehouse myopia control program costing $3,400 ($1,700 per year). I asked for some time to think about it and declined to sign on the spot. Later, I called and asked them to email my daughter's prescription since I had already paid for the exam and lens fitting. The staff initially told me they would not provide the prescription unless we enrolled in their $3,400 program, which was very concerning. After insisting, they said they would send the glasses prescription the same day, but nothing was sent. When I called again on March 4, 2026, another employee told me to go to another provider. After the call was supposedly disconnected, I could still hear two employees from the contact lens department talking. They began mocking and insulting me, calling me "crazy" and making other rude remarks while laughing. One of them even said "Dr. K wants to get rid of her." This continued for several minutes until they realized I was still on the line and quickly ended the call saying OMG I think she's recording, This level of unprofessional and disrespectful behavior toward a patient is shocking, especially from a medical clinic. I do not recommend this place. In my experience, they seemed more focused on pushing expensive programs than treating patients with professionalism and respect.

    I've never dealt with such utter incompetence before. My previous Eye Doctor had retired and my…read morerecords were transferred there so I felt it was the safer option. That was a big mistake. Dr. Hammond didn't follow my previous Eye Doctor recommendations and decided to rock the boat and change my prescriptions. Needless to say my glasses are the wrong prescription. My contacts are the wrong prescription. They can't seem to order the right prescription. They order trials again, but they screwed that up too. I can't even tell you how much money and time I have wasted going back-and-forth to this office for such incompetence.

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    Austin Eyecare - Glasses selection

    Austin Eyecare

    4.0(45 reviews)
    7.4 mi
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    I am a new patient to Austin Eyecare ! Dr. Desai and her staff which I have to mention…read moreLuis,Dyamante,Cynthia and Michael are very welcoming and happy to assist you with any questions. Dr. Desai told me I had to get cataract surgery. She explained everything I needed to prepare myself for this. She recommended a great surgeon. I am very blessed to have met and become a faithful patient here at Austin Eyecare. I highly recommend everyone to go here, they care about your eyecare. Truly amazing people. Tracey Stump

    THE FRONT OFFICE AT AUSTIN EYECARE IS NEGLIGENT/INCOMPETENT!!! This was a 5 star review now it's a…read more1 due to their awful business practices.. Last went to Dr. Desai over 6mos ago. Been her patient for years. They have now sent me into collections twice for one visit. I haven't received a single bill in the mail or phone call from the office. I called after the first collection letter for like $4.12 and paid, asking if this is settled they said yes and low and behold another bill pops up 3mos later - now for $40 for a rebilling fee?! I am done with this company forever. Not for her skill as a doctor for but her front office's gross negligent incompetence. This is infuriating that I have to find a new optometrist due to gross mismanagement by her front office. Somebody ought to be fired over this nonsense.

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    Gene Rogers Optical - post

    Gene Rogers Optical

    4.8(262 reviews)
    4.5 mi
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    This is one of those places you really hope to find when you want the absolute best service. I came…read morehere after the highest rated shop didn't have what I needed. Saved me a lot of money and time. Not only that but I left knowing my money and time was well spent. This guy really knows his craft. Come here before you spend a ton of money to a big corporation that hires little kids that don't know what they're doing.

    Horrible customer service! I will NEVER step foot in this place again. EVER! That is how bad my…read moreexperience was! I was met by a Hispanic man whose attitude was extremely off-putting, enough to send me walking, which has never happened to me before. I was in professional sales for 30+ years, and I can't believe what retail sales have stooped to. I would fire him in a nanosecond. I went in there believing this was a good, family-owned establishment, with great reviews, only to be met with someone who really shouldn't be there - he had no interest in helping, did not smile one single time. He was cold, aloof, and rude. When I told him I was leaving and WHY I was leaving, he didn't blink an eye - he was completely fine with that. Unreal. Sickening actually. Don't waste your time or energy here. Save yourself some stress and a headache. Find another place, you'll be glad you did. PS. Read the "Negative Reviews" before you decide on this place. Something I did not do, but wish I had. There is a theme running through all of those reviews. I consider them 100% accurate based on my own experience.

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    Great Hills Eye Care - Our patients make us smile! Come see us for friendly, efficient eye care.

    Great Hills Eye Care

    4.7(146 reviews)
    5.5 mi

    $268.00 for a contact lens exam…read more That is not a medical bill. That is a ransom note written in optometry ink. Two hundred and sixty-five dollars to look into my skull windows and tell me what shape of plastic disc belongs on my eyeballs. I did not walk into your office expecting a luxury spa treatment for my corneas. I expected a routine contact lens exam -- the same basic exercise I have had before, including through this same business, at roughly a quarter of the price. So when the bill came back at $268, I had the distinct feeling of being mugged in broad daylight by a phoropter. If this exam was going to cost $268, that number should have been made clear before the appointment began. Not whispered through paperwork. Not hidden in a fog of billing codes. Not revealed at the end like the final twist in a bad carnival scam. It should have been stated plainly, directly, and unmistakably: "Before we begin, this contact lens exam will cost $268." Had I heard that sentence, I would have stood up, thanked everyone for their time, and walked directly out the door in search of a business operating somewhere closer to reality. This charge is outrageous. It is excessive, poorly disclosed, and completely unacceptable. No reasonable person would expect a routine contact lens exam to cost $268 unless that price was made brutally clear in advance. I am asking you to review this charge and provide a fair adjustment or refund. And I want to be very clear about what happens if this is brushed off. I will not slink away quietly and absorb this nonsense like a beaten insurance animal. I will share an accurate account of this experience everywhere people look before choosing an eye care provider -- Google, Yelp, Facebook, LinkedIn, neighborhood groups, local forums, and any other digital town square where people still value being warned before they are financially body-slammed over an eye exam. Call it social media shaming if you want. I call it consumer hygiene. I will not lie. I will not exaggerate. I will not invent a single detail. I will simply tell people the truth: I was charged $268 for a contact lens exam, the price was not made clear enough before the appointment, my prior exam through the same business was roughly a quarter of that amount, and I would never have agreed to proceed had I known the cost. This is exactly the kind of customer experience that deserves sunlight, noise, and a long paper trail. Review the charge. Correct it. Explain how a contact lens exam became a $268 ambush.

    Haven't been able to find an optometrist I like in my 5 years of being in Austin and I've finally…read moregot one! Had a wonderful experience at Great Hills. It's conveniently located at Costco with ample parking. I called ahead and booked an appointment, they were able to get me in within a week of calling. The space is quaint but has everything you need and is well kept and clean. Upon walking in I was immediately welcomed and they actually got me started early with some of the testing before seeing the optometrist. The examination was thorough, I felt the optometrist provided extremely insightful and helpful information- I went in experiencing some pain and am already feeling immensely better!

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    Bright Side Optical - optometrists - Updated August 2026

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