This location is out of business. I'm in the process of locating my dental records. Seems Eastern Dental took over clients and records. I seem to be getting a runaround so far. read more

Definite 5 out of 5 star rating. It had been a long time since I'd gone to the dentist. I'd never been to Brighter Dental before but it was extremely close to my house, the rates were reasonable, and the service was excellent. I was on a very limited budget and they went through the process of explaining what was most critical to get done asap and what was also really important but could wait. The office is also really nice, the people there are friendly, and they'll also answer all of your questions about what the codes on the bill are and all of the detailed dental questions while they're working on your teeth. I'm definitely going back there to get the rest of my dental work done probably later this year. read more

Patient beware! When I first went to this dental practice I was thrilled but things drastically changed when dental work went wrong. The practice claims they back up their work but this is not true. A crown that cost $700 failed because the the dentist didn't recognize that the tooth was not viable enough for a crown. It fell out within days. They said they would give me a $700 credit. When I needed to get a dental plate, I asked for them to use the credit. The associate said before they can use that credit, I would have to pay for the plate and they would immediately refund me the credit. Months have gone by and I have not been reimbursed. They are now conveniently saying that they only owe me $400 because there were procedures that were undercharged! This is outrageous - do not go to them! read more

Always welcoming and accommodating. In an age where customer service is almost non existent, Brighter Dental is patient focused. An emergency visit yesterday again confirmed that. I usually see Dr. Ahmed, who is amazingly comforting, but saw Dr. Patel for this emergency. She was equally efficient and kind. The office staff never made me feel I was imposing. It was as if they were happy to accommodate me. Highly reccommend. read more

Zero empathy. No appointments available for months. And when you ask for copies of your x-rays, they provide a paper print out !

This was the best service at any dentist or let's say doctors office I've ever gotten. I personally hate the dentist but after leaving knowing my care was in the hand s of the great professionals that work at Brighter Dental in Warren I left with a smile on my face and who leaves the dentist with a smile on their face. But the doctor I do forget her name but she was absolutely lovely and knowledgeable as well as the hygienist who was very sweet and the lovely front desk staff. I found this office very efficient they wanted to get you on your way as much as you wanted to be on your way but in the nicest way possible. I will without a doubt recommend this dental office and I will not be dreading my next trip to the dentist, lol. But over all great people whom are knowledgeable and very kind!! read more

Terrible professionalism and customer service. I had a dental emergency and checked with my insurance to make sure they are in network. I have a PDF that lists all the locations that take my dental insurance. Well this Brighter Dental location now has only one dentist who does not take my insurance (all the other dentist no longer work here). They are not sure what Brighter Dental locations actually do take my insurance. I get told this after my husband took off work and we drive 50 minutes one way for an appointment. The front desk receptionist said they left a message, but I didn't see it. Why not call again this morning just to make sure I got the message since my appointment was not until 10:45? And why then did I get a text at 7:47 am confirming the appointment for today? And why dosen't this dentist open his own private practice instead of being part of a chain of dentist (Brighter Dental chain) if he dosen't want to take the insurance the other offices in the chain take? Why not call my insurance company which has your office listed under 5 different dentists (at the exact address on Mountain Blvd) and tell them to take your office off the list of providers so that you don't waste peoples time? And when you have a customer standing at the window after all these mistakes have clearly been made on your part, it would be nice if you had offered us the discounted insurance rate and eaten the difference in cost, because you were too lazy to call the insurance and remove yourself from the list of providers. Although, if you were this lacking on this administrative side of things, I don't your professionalism as a dentist as well. As I can see from some of the other yelp reviews it looks like customer service is clearly a problem at this dentist office. Also you might want to check before you go if you need something special done. On the website (also inaccurate) there are a number of dentists listed that provide different services. So the website has not been updated and you might drive to this office to get what you want done only to find out this office dosen't offer that service because the dentist that does that service is no longer with this office. read more

The hygienist/doctor was very professional and friendly. They recommended what I should do and answered all of my questions. The people at the check in were not friendly. I had to wait until they were done with their conversation (not work related) before they asked me to check in. read more

Awesome service from the office team and doctors, especially Dr. Murdoch. She is a gem! My daughter is receiving ortho services, and the doctor always comes out speaks gives me an update no matter what. Unfortunately, I moved and had to go too the North Brunswick office for the first time on 11/9/18. North Brunswick doesn't hold a candle to Warren. I was disappointed with the front office...the lady (sitting on the side not the front) was cold, assuming and not customer focused like the Warren office team. I'm going to make a way for my daughter to return to the warren office despite the distance. Warren service is impeccable. read more

My experience here was wonderful. From the front desk to the hygienist to the dentist, everyone was friendly, helpful and professional. I felt comfortable and relaxed from beginning to end, everything was explained clearly to me before it was happening. I never felt pressured to complete any procedures. I will be bringing my children and husband, I feel confident that we have found our family dentist. Dr. Ahmed was so kind and knowledgeable, I could not be happier. read more

We've been here a couple of more times for general exams & cleanings and they haven't failed to impress yet :-). Service is warm and friendly from start to finish! read more

the clerical staff are nice, the stars are for them, BUT the female dentist is not friendly and you would think she would be when you are trusting your child with her. we had a disagreement over the way she spoke to me. I thought we resolved the matter, well she actually said I apologize You feel that way. I heard, "I apologize and disgarded the rest. now she doesnt even speak or look at me which shows her professionalism and maturity. I would have left but insurance can be a nightmare when transferring. so far the dental work is good so I will ignore the ridgidness. read more

Recently visited this location for a dental check up. The Doctor is extremely rude and tough as if they are providing free service. I had to run away from the spot not availing any service. read more

I have been going to Brighter Dental in Warren for about two years for orthodontia and I'm in the process of receiving a dental implant. It has been a pleasure going to this office. The staff and doctors don't make you feel silly for being scared or nervous. They are always up front and give you many options to suit your needs, whether it be financial or scheduling. Most importantly, many folks have horror stories maybe from when we were younger, about the dentist. Brighter Dental in Warren has changed that perception. I have already recommended friends to change to Brighter Dental, and I will continue to do so. read more

Warning: Please stay clear of Brighter Dental "Warren". I recently changed insurance companies and needed a new dentist. I went for a mild toothache and was told I needed an "implant". Here is where the story gets interesting...Dr. Patel was the dentist who authorized an x-ray of my tooth, she did not see any cracks or damage, but pulled out a mold showing me I needed to remove my tooth and get an implant. I asked her to show me the damage to the tooth, she stated she can't see it but that's "probably". I asked for the treatment plan they said it would take an hour, but I got in after several days of repeat follow up calls. They finally gave me a treatment plan for $8,595.00. I called my old dentist and they told me NO way should this happen!!! The process should be to get a 3D view of the tooth from a specialist to pinpoint if that is the problem. I finally realized my pain in the tooth was from a kernel of popcorn. My tooth is fine. This place is a Fraud. read more

This is the worst dentist office i've ever been to, and their business is completely unprofessional and based off making money off you in any way possible. I went in for my first visit, as soon as i sat down the nurse or assistant person knocked the dental light cover off, and told me repeatedly she has no idea what she's doing. Then it took 30 min to take 20 x-rays in the same dental room as check up room, which i never saw a sight of these x-rays. Then the doctor came in after an hour of me sitting there and greeted me as "Mary", and i was the only person in the office. Not sure how she can get my name wrong, then she looked confused and a little scared just walked out the room. Finally as i wait for the doctor to read my x-rays, yes i was send to sit outside in the sitting room again for the doctor; the front desk lady gave me a long list of treatment plans, but i was asking her what exactly are wrong with my teeth. She gave no explanation just said she only cares about money, the rest i have to ask the doctor. Keep in mind at this point the doctor is suppose to be reading the x-rays to identify issues, but somehow a long bill of things are already produced at this point. I left the office and will definitely not return in a million years. There was no general care of my dental health just $$$$$ read more

Quick fast and friendly service attentive staff and helpful I had to change my appointment and they were so accommodating. It really was a great experience all around! read more