These people are not legitimate carers. They have misinformation from one department to another…read moreand then the people with the higher credentials don't even give out the information. They leave it to the little office workers to tell you why they all of a sudden can't commit to care for your family member even after serious time and money towards intake procedures.

Said I popped positive for 4 substances that were not my drugs of choice by any means after I had a…read morenatural seizure, then refused to let me take a UA to prove my actual sobriety. Don't trust them to value your word or anything you've done in the past. Genuinely worst treatment experience I've ever had.

I saw dr. Zazow a few times & I liked him. I would probably still be going to him but it's a bit…read morefar for me & wasn't covered by insurance. He was very willing to help me find a medication that would work for me when I told him certain ones did not work for me, or were too expensive. He also didn't push to make me do therapy with him, as I knew it would be cost prohibitive since he is a doctor. I appreciated that he was willing to treat conditions many other behavioral health professionals would not be experienced with.

Dr Zazow was recommended to me by family Dr. I called multiple offices of psychiatrists and heard a…read morecommon theme. You must see their therapists for approx 8 weeks before you can see a doctor. Even when I explained I'd been under care of a psychiatrist previously in another state. Still needed to follow same process. My past experience was to have therapists that insurance never covered. The psychiatrist seemed like a pill pusher. He didn't pay attention very well n put you on scripts he wanted to. The average appt. was 5 minutes(this was thru a Union Hospital practice in north east md. Dr Zazow does not take insurance so you have to claim out of network which takes longer for reimbursement at lower rates but well worth it. He talks to you, listens to you and makes recommendations to you. He doesn't try to force you on meds that have failed before. You can tell he cares and understands the possible additional cost you are paying. I'm in my 60's n sure wish I'd found him 20 years ago or so. I highly recommend at a 7 out of 5 stars. The lady that runs the office is also awesome. He is sure worth a shot even if it cost a bit more. A totally satisfied customer for the past 6+ months. Thank you so much for listening and reacting appropriately. Never have I left his office feeling like a number or feeling small. Thanks so much Dr. Z

I am so glad I found Jennifer. After meeting with multiple providers since moving to Jersey, I…read morenearly gave up on finding a counselor I loved. Fortunately, I found Jennifer on the Therapy for Black Girls site. After one session, I'm hooked. Her ability to read the room and let things flow without being so transactional really made such a difference. She's soft but doesn't coddle. You can tell she's well-versed in multiple methods because the way I was able to open up to her was different from other therapists I've seen in the past. I really appreciate her bedside manner and how warm she is. Looking forward to my next visit! P.s. she's only offering virtual visits at this time but may offer in-person again in the future. She's licensed in NJ and PA.

The office environment of Breakthrough Counseling is very nice but the skill level of counseling is…read moreseverely lacking. One thing they are very good at is ensuring the next appointment is made and details of payment are arranged. More emphasis is placed on billing than on counseling.

Irene at your front office is horrible My children came to…read moreDr Margiotti 35 years ago and The front office was always kind and welcoming My granddaughter came in as a walk in I was told that walk-ins are done at 9:15. I arrived at 9:10 I was told walk in's were done and they said that I needed to register on line My daughter said everything was updated but this receptionist said no. I was also told they don't consider a fever unless it's at 101.3. That is not her choice to make. We are now at 9:20 I paid the co pay and was told to move so they could now register regular patients. Now I have to wait. My daughter called and Irene is now arguing with my daughter so the reception area heard the conversation. I opened the glass and asked her to keep her voice down. All of this because my daughter asked me to do her a favor.

The Warrington office has the most unprofessional PA who seemed to enjoy destroying a 16 year old…read morewhile making her little sister so upset in the process who was crying and yelling at the PA to stop being mean to her sister. I have never in my life had such a traumatic experience in a doctors office because the PA "knows what's best for my kid" after 5 minutes- complete disregard for human decency, bed side manner, other people's feelings and thoughts. You think if you have a teen in your office who says sometimes they're sad and have low self esteem that that's a mental disorder that disqualifies a person from being eligible to drive, well that's what this office believes in - ripping away hopes and dreams because "working in a doctors office makes you a better person than a normal person and because they say so." In what world does a PA become so unprofessional that a well visit ends with 4 people yelling in an exam room? This PA just walks out of the exam room, doesn't even finish, didn't call asthma medicines in, left 2 crying kids and a pissed off parent, throws her hands up in the air and says oh well your kid has to learn the hard way that they don't always get what they want...are you kidding me???! Who do these people think they are, gods gift to earth? They have the nerve to be so unprofessional, rude and hurtful. I am beside myself at the way this office is represented. You know life lesson my 16 year old just learned the hard way is that if you check the "sometimes I'm sad" box you're going to be made to feel bad about yourself and have the most major milestone in your life stripped away from you because some stranger said so...you think she'll ever be honest again with a doctor, nope first thing she said when we left was "Mommy I should've lied" What makes this even worse is that this PA didn't even take 1 second to ask her what are the things that make her sad if she did for even 1 second she would've heard low self esteem, feeling down because she struggles with her grades and that she doesn't like last minute plan changes - but she didn't. This PA went right to she's going to have a panic attack, hyperventilate and drive off the road, she doesn't have a diagnosis yet, but she could. What!!? That's never happened once in her life, you don't even know my kid, you didn't even talk to her, you disregarded anything she had to say like she was worthless - this is going to be a very helpful experience for her already low self esteem. Why is a PA after 5 minutes of knowing someone allowed to take away the rights, privileges and life experiences of another person without any regard, care or concern for the thoughts and opinions of her parents who are with her every single day and are in absolute shock and disbelief of this PA's personal opinion. Where is a real doctor...

Switched my mother to this practice a couple years ago and I've been please with the attention and…read morecare my mom has been receiving.

AVOID AVOID AVOID!!! I'm a new patient trying to make an appointment to switch from pediatric to…read moreadult health. The process I had today made me look outside of Doylestown Health as a whole because of how unprofessional and MEAN the interactions at this location were. Here's a summary of my experience: I called the number to make a new appointment. This lady was nice and said they would call me back and took my name and number. A few hours had passed and their office had closed so I assumed they would call back on Monday since it wasn't mentioned that they could potentially call after hours. At 4pm, which is when the office closed, I stopped keeping a close eye on my phone. At 5:11 pm I got a phone call from a lady named Kimberly, who's phone call I missed, so she left a voicemail instructing me to call back and hit option 1 on the phone. I called her back within a minute of receiving the voicemail. I hit the number 1 option on my key pad and it automatically ended the call. I tried this again 3 times and it kept ending it so I concluded this wasn't the correct option. The first "option" listed on the automated message was to dial 7, which was the provider on call. This seemed a little weird for me to call the provider on call but that's what I was instructed to do so I did it. I called and the provider sounded less than happy to receive my phone call and in fact HUNG UP before I could even get a full sentence out. Clearly I wasn't supposed to call that number, but you would think the provider could have at least heard my first sentence and nicely said this is the wrong line for this and redirected me. It was clearly an accident and could have been handled a lot nicer and, most importantly, more professionally. I was extremely disappointed with the results I got from today's efforts. I would have been fine calling back on Monday to try to schedule. The fact that the providers were so quick to be rude made me instantly change my mind and look at Penn and Jefferson health. Maybe work on better communication and phone etiquette and you won't lose patients from a basic interaction!