Jake Hughes is a great salesman but don't be fooled. I hired his agency to provide in-home care for…read moreme. I can't tell you how many times I was left without coverage (would have to go back to my folder to calculate exactly, but appr 40% of the time) either for hours or most times the entire day. Would have to call upon my 85 yr old mother or a neighbor neither of which were qualified or able to do the cares I require. Sometimes I would've been laying in the same position for 18+ hrs (yes, I developed pressure sores), sometimes needing my brief changed, my catheter full and needing drained, and sometimes without food or drink. I tried reporting him to several agencies,unsuccessfully, because he's not licensed. Apparently, a license isn't required in the state of Iowa. Was told this is my only recourse. Hopefully, others read this review before trusting their loved ones to this agency!!

This place is an absolute joke. For anyone reading this, do not EVER hire this company to "help"…read moreyour loved ones. Trust me when I say you will regret it.