Limited nursing and tech staff. Overworked. Response time: sometimes 4 hours!…read moreFrequent turnover. Administration and Social Workers are not friendly, helpful, compassionate, or empathetic. Therapists are great! P.A. and doctor professional and helpful. Lack of communication. Lobby kept clean, but staff tends to leave trash, debris on floors in rooms. Don't send your loved one here!

This is the worst meal so far. The eggs are liquid, frozen and tasteless. I was given sour milk…read moretwice and two sour coffee creamers. Speaking of the coffee. It is undrinkable. I asked for some information on the coffee and i never got it. The food on the whole is barely mediocre, not as described in their brochure. The rooms are hot or cold because there is one thermometer for 4 rooms. The Ac In the PT gymn is lousy. Too much humidity because of a stop-gap portable AC that draws humid air into the room. It even has a bucket to hold the condensate that has to be emptied by hand. I have to use a comforter from home and wear a jacket at times. I was here 3 years ago and nothing has improved and the food has gone down hill. I hope News Week reads this because they are wrong. I doubt that they have ever been here or interviewed any patients. The 5 star CMS rating they tout is based solely on statistics. "Critics and industry experts have pointed to potential flaws in nursing home ranking methodologies, including those utilized by Newsweek and the Centers for Medicare & Medicaid Services (CMS), which form the foundation of these rankings. Common criticisms center on the reliance on self-reported data, lagging metrics, and the failure of rankings to capture daily care quality." Strange people come and ask personal questions that do not have any thing to do with health care. Either make the facility match the advertising or make the advertising match the facility. GP

The best agency whenever you need a caregiver for a loved one ! I needed a caregiver for my elderly…read morefather and the nurse coordinator came to our home in the late afternoon to set things up and she had a wonderful caregiver in my parents home by 8am the next day ! The caregiver was professional,competent, and caring.

I have had to use HCA in the past year to cover me in a less than stellar rehab facility and…read morefollowing that up with home care. They made all the difference. I really appreciated that they were careful about finding aides for me that really clicked. I was constantly visited by management staff to make sure I was well cared for and happy. You are not a number with these folks, and you are not stuffed in a room and forgotten. I owe them.

I can not say enough about the level of service that Robyn and her team provided to my family…read moreduring our time of need. We enlisted Robyn's service to provide companion care for my mom. We needed someone to support us for two days a week. Robyn promptly came out to meet with us. She was kind, thorough, and very knowledgeable, and she seemed committed to find a great match for mom's needs. She did. Marsha started as mom's companion the very next week. Marsha was kind, reliable, and willing to do whatever mom needed. She was excellent. Although we didn't work with Robyn and Marsha very long because mom transitioned, I highly recommend FirstLight Home Care. They were truly a blessing when we needed them most.

I highly recommend Firstlight Homecare. Finding someone to care for the person you love is hard but…read morefirstlight comes in and does such a amazing job with care. I recommend Robyn Peake and team. They are responsive and sensitive to the needs of all patients. I can say enough about Firstlight. There rates are very reasonable and the care is stellar!!!

When I needed home care for my mom, they were available immediately. The administration was…read moreresponsive to my needs and my many calls. I hired Visiting Angels to make my mom's life easier. They help with bathing, meals, dressing, and exercise.    Sometimes it is tough to manage the health of my mother as well as the health of the caregivers. If the caregiver is sick, they try to find a replacement, but they can't always find one because there aren't enough caregivers during COVID. It's tough but I get it. I just appreciate that my mom's caregiver is thoughtful, considerate, and she has initiative.

In my quest for a reliable and efficient care service, I was advised by friends and colleagues to…read morecontact Visiting Angels. I spoke with the CEO, Mr. Paul, who was very cordial and responded to my queries in great detail. I was very impressed by his professionalism and and the array of services offered by Visiting Angels. I would highly consider this establishment as I make plans for long term care of a loved one.

Staff is very pleasant and facility is gorgeous, but resident safety seems to be low on the list of…read morepriorities. Aggressive behavior is, evidently, ignored... with residents allowed to enter other residents rooms intrusively and without permission. I am concerned for the wellbeing of my grandfather in these circumstances. You'd think if the staff at Brightview is so concerned about locking away potentially threatening toothpaste, they would be equally concerned about residents who regularly raise their voices and behave threateningly.

From the owner: Be a part of our newest resort-style senior independent, assisted living, and memory care community…read moreat Brightview Crofton Riverwalk in Anne Arundel County, Maryland. It's not just Brightview Senior Living - it's a part of a much larger planned development. You'll live in the heart of Crofton and in an area packed full of restaurants, entertainment, shopping, parks, and walking trails. Plus, our apartments and community were designed specifically with Crofton senior living in mind, featuring senior Independent Living, Assisted Living, and Memory Care!