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    BrightStar Care

    5.0 (1 review)
    Open Open 24 hours

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    6 years ago

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    Arbor Terrace Waugh Chapel

    Arbor Terrace Waugh Chapel

    3.3(3 reviews)
    2.8 mi

    Having worked in senior living the past few years, I can safely say this is a great place for you…read moreloved ones. You can tell they really care.

    Please if you care about your loved one please don't place them here this place is horrible im…read moretalking about memory care i can't speak for the rest of the place. they only care about a pay check they don't care if your loved one falls they won't report it and try to hide it & even if they do report it nothing is done they treat the residents horrible it's like a prison in there they leave them sit in urine & feces all of the staff hardly speak any English making it very difficult for the residents to understand what's being said during the nite when they're supposed to be keeping watch over the residents all of the staff are sleeping in the living room area with feet propped up on chairs and hoodies over their heads. If the residents want to get up and walk around they are told to sit back down all the residents walk around like zombies. It's a beautiful place but the care is horrible. I really pray their not aloud to delete this review bc ppl really need to no what this place is really like. the residents have bruises all over from being man handled constantly they staff have no patience with these poor ppl. My mother had bruises the size of baseballs and bruises where u could see it was finger prints. My mother has broken her hip & shoulder since being in this place not even a year yet. If the resident isn't capable of feeding themselves they won't eat bc they wont take the time to feed them their to busy on their phones.please don't put your loved ones here.

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    BrightStar Care - homehealthcare - Updated September 2026

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