I'm probably bias because I need a color that's hard af to find in stores year round unless I want…read moremy house to look like a year-round halloween cavern. But the only orange I saw was "autumn- shade," burnt, coral or with hints of pumpkins/ bats. Def not what I need. Also it gives off "overpriced amazon" vibes. I mean if you don't trust online shopping, I could see this being a decent store but them again I don't mind online shopping. So this place is a bit too much for my needs. I can't speak for service I didn't check out. I didn't see anything worth buying. I basically came to kill thumb while me child was at a party next door. They have plenty of seasonal stuff. That may be the only reason I'd stop by if other places are sold out.

Found so many bargains went in looking for Xmas decorations discounts but found much more. I got…read moreangel sheet sets, shower curtains and other reasonable items

While my car was getting serviced, I decided to walk over to the store instead of us sitting in the…read moredealership being bored. So glad we did. The staff was simply amazing and very kind. The store was clean and very well stocked. We even got some great items on sale.

I haven't been to a World Market in years... stopped in today to check it out…read more I always loved seeing the exotic and unique foods from around the world. Prices are a bit on the high side but understandable since they have to import these exotic things from around the world. Left empty handed because I wasn't going to spend $6 on a piece of candy my kids would gobble up in one bite. Lots of fun home items. Reminds me of an expensive HomeGoods. No interaction with employees.

Great customer service! The manager over the cashiers was very friendly and courteous. I needed…read morehelp getting two scarecrows that were up high on a shelf, and she quickly found someone to assist me. Everyone was helpful, and the service overall was excellent. It's always nice to shop somewhere where the staff is kind and willing to help.

Needed craft supplies for a party, and they had everything I needed and more. Their party supplies…read morewere 40 percent off so got great deals.

I had a good experience on the day that I went! The young lady was very helpful and showed me all…read morethe patterns of the couch that I was looking at. It was my first time in the store and she greeted me as soon as I walked in!

I have purchased multiple rooms of furniture from this store in the past. Recently, I ordered an…read moreottoman to match one of my sofas online. The website let me select store pick up and this store location. An order was generated listing this store and emailed to me, which gave this store credit for the sale. When the ottoman came in, I was given a call to pick it up at the warehouse in Katy. This location is pretty inconvenient for me especially when I ordered for pick up at Friendswood Store per website. The warehouse people couldn't help me and I was forced to call the store to try to make my own arrangements to pick up in the store like the original order stated. Again, after some time on the phone with the store, I was allowed to pick up in store and the impression was this was a big favor to me. Remember this is how the order was placed online. Next, when my wife went to pick up the ottoman she told them it was the wrong color (not what we ordered to match the sofa). They insisted she was mistaken and instead of checking with in store swatches sent her to drive home with it. As thought, It was the wrong color and not what we ordered. Now, she had to drive it back to the store. There they tried to convince her that it wasn't the darker of the 2 fabric options but rather a variation in the dye kit that looked exactly like the wrong color. LMAO. Anyway, she asked them to get the swatches to compare and of course it was the other color. They did us a favor and waived the restocking fee for their mistakes. Oh, they are too kind. I will update whether or not I get the full credit for the cancelled ordered. At this price point, the customer service should be better than Walmart not worse. Your going to need a lot of free time to order with Bassett and you'll feel like you should be mailed a check for doing their work for them. This should have been handled completely differently and I am considering selling my stock if this is the manor they conduct business in as I can't see them being open much longer.

Just visited the new location off the gulf freeway, south Houston location. Really good selection…read moreand prices, service was amazing also!

Jerad is a great salesman. Very professional and truthful! Gave us a great deal and stuck with us…read morechanging our minds and visiting a couple times before purchasing! Great quality merchandise! Definitely recommend!!

If you are in the market for furniture and considering another store, do yourself a favor stop…read morelooking now. The customer service and quality here can't really be beat in my opinion. They are on parr with much more expensive retailers and would venture to say they exceed them without the diminishing returns. We have purchased from plenty of other big box stores in the past and Arhuas blew them away. The entire process and staff have been awesome apart from having to wait a while to receive our furniture but was very standard during the pandemic. We recently had an issue with our protection plan not initially being applied correctly and the team at Baybrook went above and beyond to rectify the issue immediately. Both the regional manager Christopher Mendyka and store manager Sutton Lindsey were super stars in making it right. They went outside of a normal response of deflecting the issue on the customer and offered solutions which is a rarity in today's world when it comes to customer service. I whole heartedly recommend shopping here without hesitation and want to say thanks to that entire team.

Kim S has been always been an excellent resource. Very…read morepersonable, friendly and knowledgeable in design. The flexibility of being able to handle purchases remotely and seamlessly gives her an upper hand with guidance all the way through purchasing, handling and aftercare. Arhaus ALWAYS has a great selection, with great quality all around! Has been my fav go to store for over 5 years and counting.

Judy and Newell were great helping us to select a chest of drawers for a guest bedroom. I wanted to…read morefinish it myself and Judy gave me good instructions. I am very pleased with the outcome!

Mr Bald, was very helpful. He is very knowledgeable about wood! We bought a king size bed and a…read morenightstand solid wood!! Will definitely keep going back for more ! Thank you Mr bald for making us feel like family!

Enjoyed the variety of shops, all unique, and the staff was friendly answering my questions about…read morethe store.

Cute collection of booth-sized boutiques. Some have handmade items. Fun to look around in a cute…read moreatmosphere. Really like the hand embroidered items by Marypt!

We were in the market for a new mattress. Did a bit of prior online research with Costco mattresses…read morebut was nervous because most of them had to be ordered and not in store to try out. (How would you not try out a mattress before buying??) I wanted to look at a local company first and try out the mattress we'll get. Heather at this Texas Mattress Makers was awesome. She was so friendly, knowledgeable and patient (because I had to bring my children with me.) Some of the things that I loved to hear: -10 year warranty -if anything happens after that, they can FIX IT (you pay material cost). -want to change the top padding only, they can do that. -couple wants different mattresses? THEY CAN LITERALLY BUILD A 1/2 and 1/2! -90 day comfort guarantee. They want you to LOVE your mattress. I tried out different mattresses and learned that the company would custom make the one I picked. Unfortunately, I didn't want to wait the nearly 2 weeks for it to be made. Heather checked the computer and found one that had the base of the less expensive mattress but the cushy cloud top of the more expensive one I liked. Perfect! Paid for it and it would be delivered for free in 2 days. Delivery came as expected and the 2 guys were great. They even moved our previous mattress to our kid's room. (So helpful because seeing them struggle with it makes me pretty sure my husband and I would have had issues.) Main thing now is that the bed feels VERY FIRM.... Nothing like the cushy cloud I was expecting. I was ready to call them and tell them we didn't want this one. Will give it the 90 days. (Sigh) I was really expecting that fluffy one. Who knows, if it doesn't soften up, we might have to exchange it for that top of the line one that felt like heaven with a hefty price tag. Despite me not LOVING the mattress yet... I know I'll eventually find the one for me. The customer service alone is 5-star.

Buyer beware They Don't stand behind product…read moreAll sales final bs Sell used product as new Unresponsive on customer complaints