My sister was transferred here by a Case Manager at Beth Israel Deaconess in Needham. She did not…read moreallow for my sister to make an informed decision about her discharge placement violating her patient rights so, she ended up at Ellis. Upon entering she noticed what appeared to be possibly black mold on ceiling. When I asked staff via phone about it they said they could not see it (see pics attached)- They gave her another room. Hair stuck to wall in shower, a white medium size canister labeled "mouse Trap" in shower, wallpaper falling off and stained underneath, water stains on ceiling, Bathroom commode with rust and whatever else was on it. When my other sister pointed these out to administrator, he said he was not aware. Safety checks and environmental checks are a part of any healthcare facility. It is his job to know. Then the maintenance man came out to glue the wall paper back on the wall. My sister was transferred there post-op for physical therapy. It is a major health concern and risk of infection to be admitted there. I am appalled that Dept. of Public Health Licenses them. There is no way they would have passed an inspection. Filthy, unfit, risk of infection facility. I am sad that some people do not have anyone to advocate for them. NOTE:If your loved one is leaving a hospital, ask the case manager and/or discharge planner for a list of places that are covered by their insurance so you can at least research if they are a good place for your loved one. Also Some Medicare plans are now covering community Health Workers to assist you and advocate for you. Please see pics below and Beware of this facility-It does not deserve 1 star

Rehab post hospitalization. Attention to my needs were attended to quickly…read moreRecently my friend is a patient in the nursing home section. She receives good care and is very happy there. I have noticed a smell of feces in the hallway a couple of times. Overall, it is quite satisfactory.

Not really a traditionally reviewed Yelp category but as many of us older folks in the area may one…read moreday be looking for a place to hang our Red Sox hats, I say this is where you want to be if you can afford it. Jim P's terrific review says it all. Orchid Cove is better than great in just about every way! Had a nice lunch there today with mom. Perfectly grilled Rueban with fries for a side. Came out quick and hot. Eaten there many times and it's always good with courteous, attentive service. That being said dining is by invitation only from a resident. Lucky me. Took a nice walk around after lunch really beautiful grounds this time of year.

I couldn't disagree more with the other review (dated 5/27/20) of Orchard Cove on Yelp. My aunt has…read morelived there for several years, I have visited many times, and I have NEVER seen any evidence of vermin, broken things, etc. Both the facilities and my aunt's apartment are in pristine shape every time I've visited; any problems with apartments are fixed promptly, and the staff takes great care in keeping everything not only in top-notch shape, but well decorated and pleasant. It's not perfect - no place is - but the relatively small problems at OC do not in any way overshadow the friendly and helpful staff, good food, interesting and useful programs (including performances, art classes, book club, talks on various topics, etc.). I looked at numerous elder communities with my aunt before she moved here, and you will not find anything better (although you will find others that are also excellent - the final choice is determined by location, cost, environment, and personal preference). I would not at all hesitate at all to choose OC for an elder community!

I turned 80 a month before my fall which was caused by osteoporosis in the femoral neck, I had…read moresurgery on 11/13/24 at NWH and was transferred to NH late afternoon 11/15. It was a wonderful experience. I had PT and OT every day beginning 11/16. My call bell was almost always answered immediately. The night staff did not smile or talk much but they always helped me in the way I needed or asked for. I had never been hospitalized before other than maternity. Scar tissue starts forming immediately after surgery so PT and OT are vital Immediately, not a week down the road when the VNA can schedule home visits. I was considered a hifi functioning patient so could have returned home. I'm so glad I opted for North Hill Rehab. There is no way my needs could be met at home in such a timely fashion.

Nice facility. All private rooms. Food mostly good. Staff is competent and friendly, and they…read moredid not seem to be understaffed as so many other facilities are. PT and OT were excellent. The people were generally flexible and responded to our concerns in a timely manner. Response to the call button was within five minutes. Definitely recommend.

Wonderful experience here Had right knee replaced…read moreEveryone here was great Spotless facility

If I could give zero stars, I would. The nursing home in Dedham basically keeps the patients fed…read moreand clothed. Beyond that, forget it. The patients are slumped over in their wheelchairs in front of a TV. You ask for something, and the response 90% of the time is "I'm busy". The place serves as a hospital only when in it's in their best interests. In a nutshell, it's one big corporation. Horrible.

Residents are left unattended where severe behavior problem residents roam and touch other…read moreresidents , push them around in wheelchairs , move tables , with zero supervision . No staff to supervise and most are young and untrained in matters of dementia . People in late stage disease are left alone . Facility works for wanderers but no one else . Residents who need help eating are left alone unless a family member complains . Facility needs to screen applicants and refuse behavior problems and refer to higher levels of care . It's all about money . A person without the money to hire private aides won't get any care including help with showering . They write up care plans as required by law but ignore them . Very bad facility and changes must be made in law or this horrendous assisted living facility will continue to keep residents unsupervised and unsafe .

I started working here in January 2022 , when I joined the team staff was unprofessional not a lot…read moreof diversity hiring one particular race. Nurses didn't care what you had to say as a CNA , especially when it came down to the resident. Horrible work environment. One nurse called me rude for not saying good morning to her. May of 2022 I was sexually assaulted here and other horrible things happen here I would not recommend this facility to loved ones. If I could give zero stars I would

A family member was recently here for rehab. She had been in rehab in the past at another facility…read moreand this could not have been different from our past experience. Her room was so cramped that in order to make it possible for her to sit in a chair we had to move all of the furniture. As a result she was always in bed if we weren't there to set everything up. The communication was non-existent. We had a meeting with her care team and no one in the meeting had actually worked with her. The food was not good with no choice and she either had to eat in her bed or in the hallway. Although the nurses and aides were pleasant they seemed very overworked. Stay away from this rehab!

Please don't bring your loved ones here. Brought my elderly grandmother here during covid due to…read moreher falling and needing rehab. She looked extremely sick every time we FaceTimed her. The entire time she was there it was a hassle getting through to anyone. We were very patient and kind because we understood times were stressful for the staff my grandmother passed away due to negligence (they allowed a cut in her mouth to get infected and never provided proper care for her). On the death certificate they put that the cause of death was covid.....she had been negative for about 3 weeks prior to passing away. Please please do further research before allowing your elderly loved ones who can't speak up for themselves to come here.

My mother passed away due to the abusive care of the following nurses sent from intellycare…read more Jennalee Hayes Lillian Shaffer Gina Vincent The current director of nursing doesn't seem to care ,as they still work at the nursing home The state is investigating a wrongful death claim again these nurses

This place only got one star because I had to give it something. My uncle was placed here for…read more"hospice" from the VA. When we went in to see him? It was something no family should ever have to witness. He was in a room, far away from the nurses station, alone and in the dark. Nothing on but an adult (soiled--and not newly soiled either) diaper and a johnnie hanging off, with only a sheet for warmth-the AC was set at 61. He was laying sideways in the bed, oxygen cannula off. Half the lights didn't work, the tv that was there one day, was gone the next. He hadn't had his medication in over 24 hours because we were not notified we had to sign off on it being given to him, so he was very agitated. When the hospice nurse (who was wonderful!)came in, she was furious. She immediately went to work to figure out what was going on. We got his meds changed but had to wait over an hour for the nurse to even CALL the doctor to have them signed off on and that was only because I kept on her to call. I asked if he could be moved closer and was told "Oh yeah. That's a good idea!" HELLO???? Is this how all their "hospice" patients are treated? Just left in a distant, dark, freezing room? When I did speak to the staff, it was obvious they were understaffed and over worked. When I asked for extra blankets and to help reposition him, they were kind. Though a few of them did yell and treat my aunt with utter anger and disrespect. However, I am absolutely horrified that any elderly person, never mind a US Veteran has to spend the last few days of their lived being left to die with such little dignity. Imagine those poor people who don't have family to advocate for them? I didn't want to believe the reviews, but wow. They are on point. Something needs to be done. Our elderly and veterans deserve so much better. By the grace of God, my uncle passed about 24 hours later. While I miss him terribly, it was a blessing he is out of that dumpster fire of a nursing home.

OMG ... how can I ever thank the staff at South Shore Therapies for helping my children. The staff…read moreis great, knowledgeable and caring. They have provided outstanding advise on the direction of care. They are dedicated to the health and welfare of my child. I would highly recommend. I wish there were more stars to give ...

From the owner: Results that make a difference!…read more At South Shore Therapies, our mission is to provide the highest quality services for children with sensory, speech, feeding, and other special needs. Through a combination of intervention strategies and a safe and nurturing environment, we can encourage positive change. By supporting clients with empathy and respect, we make a fundamental difference in improving the quality of life for children and their families. We specialize in Occupational Therapy, Speech Therapy, Sensory Intergration, and Listening Therapies.

The building was so run down and uncared for. All we saw were a lot of bodies parked up against…read morethe TV -- outside area had no cover. No one was out there but if they were they would burn to death. It looked awful. Just awful and SO expensive! $17k a month take your LO to rot like a vegetable. Please. Just shout this place down.

I read these midling reviews here and on google maps, but this was the best place/option at the…read moretime for my father when he was released. This facility will literally will put your loved one at risk. My father was rushed to the ER after I found him slumped over in a chair. His room was next to the nursing station. I asked the nurse simple questions like has a doctor made his rounds today and seen my father and did he eat his breakfast. The nurse would not answer these questions directly, forcing me to ask them repeatedly until she admitted she did not know the answers and would have to get back to me. I then asked for assistance for my father. Two people came to check on my father including the doctor. It was not until the 3RD person came in and they took his vitals. It was a dire situation and he desperately needed O2. Thankfully they relented and called the ambulance. During this difficult time, the nurse who I asked the simple questions reported me to the administration. Jeremy, some sort of nursing supervisor, entered my room (while my father was in distress) and accused me of threatening behavior, which he could not articulate. He then threatened to call the POLICE to have my arrested. LOL Guys, these guys are unprofessional clowns. If you have a loved one who you care about, do not send them here. If you have someone you are trying to get rid of or possibly punish, this is your place.

Stay away. It's considered "one of the best" skilled nursing facilities, which means the bar is…read morevery low. Cold, incompetent doctors, a social worker and nurse manager who are useless, bed sores that are not reported to the Dept. of Heath, as required by law, and don't dare look at the aides the wrong way! They are defensive about everything and will talk about you behind your back--and sometimes right in front of you. It's a sad state of affairs if this is considered a good place.