Wonderful experience here Had right knee replaced…read moreEveryone here was great Spotless facility

If I could give zero stars, I would. The nursing home in Dedham basically keeps the patients fed…read moreand clothed. Beyond that, forget it. The patients are slumped over in their wheelchairs in front of a TV. You ask for something, and the response 90% of the time is "I'm busy". The place serves as a hospital only when in it's in their best interests. In a nutshell, it's one big corporation. Horrible.

My brother has been a patient at Newbridge for 7 years. He presents with a variety of medical…read moreproblems in addition to his physical handicap. He has been a patient/resident at 5 prior facilities before going to Newbridge. Although the care for people like my brother is not easy or perfect, the staff at Newbridge provides excellent care and medical treatment second to none.Patients fortunate enough to be there get personalized attention. I would highly recommend Newbridge when home care is not an option. Thank you for being there for all of us who have loved ones in need. James Zoppo

Call lights not answered in a timely manner. Some aides not responsive. Case manager awful. This…read morerehab was highly recommended but certainly not by me!

The building was so run down and uncared for. All we saw were a lot of bodies parked up against…read morethe TV -- outside area had no cover. No one was out there but if they were they would burn to death. It looked awful. Just awful and SO expensive! $17k a month take your LO to rot like a vegetable. Please. Just shout this place down.

I read these midling reviews here and on google maps, but this was the best place/option at the…read moretime for my father when he was released. This facility will literally will put your loved one at risk. My father was rushed to the ER after I found him slumped over in a chair. His room was next to the nursing station. I asked the nurse simple questions like has a doctor made his rounds today and seen my father and did he eat his breakfast. The nurse would not answer these questions directly, forcing me to ask them repeatedly until she admitted she did not know the answers and would have to get back to me. I then asked for assistance for my father. Two people came to check on my father including the doctor. It was not until the 3RD person came in and they took his vitals. It was a dire situation and he desperately needed O2. Thankfully they relented and called the ambulance. During this difficult time, the nurse who I asked the simple questions reported me to the administration. Jeremy, some sort of nursing supervisor, entered my room (while my father was in distress) and accused me of threatening behavior, which he could not articulate. He then threatened to call the POLICE to have my arrested. LOL Guys, these guys are unprofessional clowns. If you have a loved one who you care about, do not send them here. If you have someone you are trying to get rid of or possibly punish, this is your place.

A family member was recently here for rehab. She had been in rehab in the past at another facility…read moreand this could not have been different from our past experience. Her room was so cramped that in order to make it possible for her to sit in a chair we had to move all of the furniture. As a result she was always in bed if we weren't there to set everything up. The communication was non-existent. We had a meeting with her care team and no one in the meeting had actually worked with her. The food was not good with no choice and she either had to eat in her bed or in the hallway. Although the nurses and aides were pleasant they seemed very overworked. Stay away from this rehab!

Please don't bring your loved ones here. Brought my elderly grandmother here during covid due to…read moreher falling and needing rehab. She looked extremely sick every time we FaceTimed her. The entire time she was there it was a hassle getting through to anyone. We were very patient and kind because we understood times were stressful for the staff my grandmother passed away due to negligence (they allowed a cut in her mouth to get infected and never provided proper care for her). On the death certificate they put that the cause of death was covid.....she had been negative for about 3 weeks prior to passing away. Please please do further research before allowing your elderly loved ones who can't speak up for themselves to come here.

This place is horrible! The nurse in the ER was rude and condescending. I called to ask what…read morehappened to my son and she made up a stupid answer. Then this hospital location sent him home with a broken leg saying there was nothing wrong with him. Three days later he's in a Boston hospital having surgery on his knee and leg from being hit by a car. Two weeks later and he's still in the hospital recovering after surgery. I don't know who was the incompetent doctor there but the quality of care was awful! This is so unnecessary and unprofessional. I would try everything to avoid being taken to this Needham location. You may just lose a limb!

Since Norwood Hospital was flooded and my PCP became part of Beth Israel network, I've had…read moreexcellent care at both BI Needham and other doctors in that healthcare system. I was very sick last December and was admitted to BI Needham and had a great team of doctors and nurses take care of me. The ER is inundated with patients due to the shutdown of Norwood Hospital so you can't hold that against them.

This assisted living has cockroaches. My mom used to live here. The problem in my mom's unit…read morestarted after the facility renovated their basement to turn it into a memory care floor. My mom had cockroaches crawling along her bedrails and scurrying all over her bathroom. I saw them in her kitchen and living room area as well. I tried to work with the administration to resolve the problem, but the infestation persisted. I finally moved my mom to another assisted living.

From the owner: A warm assisted living community that offers endless opportunities for an active, healthy…read morelifestyle. As a premiere not-for-profit senior assisted living community in West Roxbury, MA we offer carefree senior living with close proximity to family and friends.

The service was very bad except two of your employees…read more David and Mel Lynch. They were so good to my dad! Mel, RN provided one of the best nursing care to my dad. David was a very helpful staff working at the desk near my dad's room.

This is the worse place ever. I don't even give this a 1 star. Never allow your family member to go…read moreto this place. It needs to be closed or all management fired and replaced along with most of their staff. My mom was in there for a I week and I took her out. She cannot walk and has stage 4 cancer. She was left in her pee for hours, she was left unattended for hours, she was just n a lot of pain from her fall and her cancer they ran out of her prescription and she did not get it for 2 days, the nurses are extremely rude, unprofessional and do not care about the patients. My mom had chemo the staff assured me that they would bring her days before her appointment. The day of my moms chemo appointment my mom called me and told me that they were not bringing her to her chemotherapy appointment. They have rats and the showers do not no work. This is just a few things that has happened to me mom in 1 week of her being there. There is more. Please don't send your loved one to this place. My mom and others have experienced neglect and abuse there. I made serval complaints nothing was done. I call the Mass board and the police and filed a police report. Let's see what happens

Excellent staff, They have both CNA and HHA to help support our parents…read more We were so happy with their services.

I can't rave enough about the quality of the health care workers employed by Geriatric Resources…read more Due to a fractured and dislocated shoulder, I needed daily home care for over six weeks. The women who came here on a regular basis were the most caring and lovely and good-natured people I could have ever hoped for. One even offered a creative "workaround" that the OT had never heard of! They were super attentive and took care of all my needs, before I even asked. They showed up on time everyday and also drove me to doctor's appointments, the grocery store,, whatever I needed. Marci, their supervisor, was equally responsive and capable. I can't recommend this organization highly enough. Thank you all for your wonderful service!!

The care and attention was phenomenal. I arrived with an unknown issue and they quickly verified…read moremy eligibility, registered me and did several tests and a scan to identify what was causing my issue. They were clear to explain it, they gave me furious things to look for, and told me what To watch for, in case I would return with an emergency, or come back for follow up treatment. They gave very good and thorough care.

I have been here at the hospital for 4 days and I will be leaving in two more days. I am under the…read morecare of the wonderful GI team here who are awesome. When I got in I was in the ER and in quite a bit of pain, using the bathroom alot. They got me in a room quick up at Unit 2 south. The nurses and assistants here have been so kind to me and very skilled at what they do. They're genuinely good and there is no doubt they all care very much about vets. The only thing I will mention negative is the weak wifi. Not a big deal as that's not why I'm here. I'm here to get healthy. But if the right person is reading this, maybe look into it at least