My experience with Visiting Angels is now 9 years old and I am so pleased to be able to use skills…read moreI have through my education and experiences of life in community. The variety of clients have been enriching and I have been supported by staff whenever I asked for it. Flexible scheduling allowed me to give my best service time. I enjoy doing senior home care.

The staff was difficult to deal with Don't want to…read morecompromise As a client I am very unhappy with responds received. I am paying substantial $$ for my care with your client. Had very bad experience with a few aides. Only one aide was exceptional in her surface. She was c the only one I trusted. Dont appreciate aides using my personal items like food n drinks when I'm sleeping n doing laundry. Don't appreciate them showing up here without an appointment. That's trespassing! I don't appreciate treating caregiver rudely as well as myself I finally want to say I will not recommend your company to my friends or family. If need be I will report you to the BBB

The Key has been wonderful for taking care of my elderly father. their communication has been…read moreperfect with family members. they nurses that take care of him are loving and kind and even sing songs with him. can't recommend them enough! Julia Blair Griggs

Our Mother absolutely loved her night care assistant and so…read moredid we. We had peace of mind knowing that our Mother was so well taken care of. We learned at 1:00 p.m. that we needed care for our Mother that same night. We called Home Care Assist at 1:00 and they met with us at 3:00 the same day. They were able to have a night care giver that same night. After that, our Mother had the same care giver every night, Monday through Friday. Different care givers came on the weekends. They were very dependable and punctual with their service. If there were any changes in the schedule the company communicated well with us. We would feel very comfortable recommending the services of this company to anyone who needs assistance.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

It's taken me awhile to write this review. In August, my father, who had been battling cancer for…read moreseven years, finally gave us his fight & came home to die in peace. My mother, sister & I would be his caregivers for the next two weeks. We had zero idea what we were doing, what to expect, what we were in for. We hired another home healthcare company previously & it was an *awful* experience during the one time of our lives we weren't emotionally equipped to deal with an awful experience. At my wit's end with this other company, I stood outside on my parents' porch at 6pm on a Saturday & called PHC, fully expecting to get voicemail or an answering service to leave a message with & have my call returned on Monday. But no, a REAL person answered (Angelo--fitting since he turned out to be our angel, lol), listened to my story of family crisis, took only my first name, phone number & parents' address & told me someone would be at their house in 90 minutes to assess the situation & get us a competent caregiver THAT NIGHT. During that 90 minutes, unbeknownst to me until later, he lined up 24/7 care for my Dad--without even knowing my last name, without taking my credit card number, without me signing a contract. His colleague, Diana, arrived 90 minutes later, as promised, & got us squared away. Their caregiver showed up as promised & the others did as well all the days that followed--with Diana texting or emailing me just to check in & see how we were doing. All were caring, competent professionals. It was clear PHC treats their staff better than the average healthcare company because they were pulling the cream of the crop in the way of caregivers. We ended up having my Dad transferred to Evelyn's House five days later because we were unable to keep him comfortable at home but during our days before that, this company & their staff made our family feel loved, supported & cared for. It's very clear that their hearts are in the right place. I could not recommend them more highly for any time in your life you might need some extra hands--recovering from a surgery or injury, end-of-life care, etc. GOOD PEOPLE.

From the owner: Private Home Care is proudly based in St. Louis and leads the next era of home care with heart,…read moretechnology, and an unmatched commitment to quality. Founded on 24-hour care, we have the depth and expertise to support every level of need. As a family-owned, non-franchise provider, we offer a true concierge experience--flexible, responsive, and fully customized. Our exceptional caregivers are backed by strong systems and modern technology that enhance safety, independence, and peace of mind. Simply put, no one does home care the way we do.

Seniors Home Care took wonderful care of my Aunt. When we needed their services, they responded…read moreimmediately. All of their staff were so professional and compassionate. Our family was able to depend on them to help for as long as needed without any gaps. It was such a comfort to my Aunt and all of us.

Seniors Home Care came to the rescue. My mom was released from the hospital with very little…read morenotice after refusing to go to a nursing home. She needed skilled care and it was a holiday weekend. Seniors Home Care had a nurse meet me and promptly set up in home care. The nurse was thorough, caring, and very professional. The care givers who subsequently came to my parent's home were loving, hard working, skilled professionals who adapted to my mom and dad's way of life. They provided skilled care until my mom was able to get back on her feet and now continue to provide care three times a week. The care givers drive both my parents, each with a walker, to the grocery store, pharmacy, doctor's appointments and random errands. On the days there is a Senior Home care skilled professional in the house I am at ease knowing they will get a good meal as well as arrive promptly at the doctor's office with someone able to handle two weak adults. The care giver becomes a friendly companion and provides amazing feedback to the family. They maintain an detailed notebook and in their spare time they do light housekeeping and laundry. They provide the assistance my parents need to stay in their own home and afford the rest of the family a much needed break from care giving chores. They arrive on time as scheduled. It takes a special person to enjoy working with the elderly and Seniors Home Care has found numerous such people. Senior Home Care does an amazing job of training these motivated care givers to make them the best in the industry. They welcome your feedback and even provide flexibility with a few days notice in scheduling care.

Everyone in the agency is a mandated reporter but has failed a few times to report an issue until…read morepast the 30 day mark. They're prices are HIGH for the employee NOT to do any lite housekeeping with the amount of $$$ they charge!

We used their services about 5 months. The corporate support team was great with the exception of…read moreone nurse who questioned why my mom was discharged from the hospital despite me answering all her medical questions; it was ridiculous and the far fetched term stability came up. The schedulers treated the employees very poorly and there was a big disconnect with matching employees to patients/families. I was very surprised their pool of help was so lousy before the pandemic. I hate to imagine what it is like now. Their help was a revolving door for filling 4 hour shifts. It was exhausting to train the warm bodies they sent out. They finally worked with other agencies when they were short staffed which helped. I think they tried to keep morale up for some employees with parties but it seemed to encourage lots of gossip among caregivers about patients. There were about 5 great caregivers but the rest had attitudes, didn't want to follow directions, slept or sat and watched TV. The caregivers wouldn't walk my dad 15 feet with a gait belt, even the men! We didn't shop around with other agencies to compare but the best chances of getting better caregivers with an agency is to request 8 hour shifts, few weekends and few evenings. This probably works best for working families but not for us. We did need 24/7 care for a month and it was mostly poor quality with little coordination among workers with the exception of 2 employees I'll be forever grateful for. Corporate filled in for staffing shortages and helped immensely too; I'm not sure if other agencies could do this. Overall, the workers did nothing to encourage independence or engage with the patients much. We had one caregiver try to raise her payrate by saying my mom needed more assistance even though I was there. However, I think all agencies have most of these issues to some extent. I'd recommend installing cameras because some things went missing. Luckily, friends recommended non agency caregivers and everyone thrived after that.

Hello there! I've been coming to this infusion clinic for my treatments, and I truly can't say…read moreenough good things about the team. The quality of care here is exceptional, and every visit reminds me why I'm so grateful to have found them. A special thank you to Jeff S. and John H. They are personable, insightful, caring, and incredibly knowledgeable. They take the time to answer questions, explain everything clearly, and make sure you're comfortable throughout the entire process. You can tell they genuinely care about their patients, and that compassion makes all the difference. Infusions can be stressful, but the staff creates such a welcoming and reassuring environment. Their professionalism, attention to detail, and kindness are second to none. If you're looking for an infusion clinic where you'll be treated with respect, compassion, and outstanding medical care, I wholeheartedly recommend this team. They consistently go above and beyond, and I'm incredibly thankful for everything they do.

They do not really care what is going on with the patient and did not document correctly. They…read morethink they know better than the neurologist and the supervisor does not care at all. I will find other solutions I hope you do as well

My sweet mom who had dementia lived here for 2 years, 8 mos before peacefully passing. I live in…read moreNew England , but was able to visit her every 3-4 months for a few days each visit. What I observed at Dolan is reason for my reviewing. Some of Dolan staff at her house were lovely, but a lot were not. The turnover of staff very concerning, over 30 workers left within my moms short time. The head RNs that ran the house as well. There is a huge lack of training for dementia, huge lack of engagement with clients, a lot of TV time as well. The music people that come in 1-2x a week are excellent and probably best part and the girl who came maybe 1x a week for a craft was lovely and engaging. But the personal care I'd give a zero to. I told management, Steve and Tim Dolan these negatives I saw, numerous times I was visiting and there was NEVER any follow up or changes. Saw the same lack of engagement every visit, weekends being the worst. Beware before you sign your family member up. I think all houses may be different. I'd recommend talking to other families before you sign up, not families that Steve or Tim recommend , but random families. Stop in unannounced see what is really going on,. Beware there is only 1 staff person on duty at house for 12 hours alone with 10 elderly people. They also expect the caregivers to cook and clean WHILE they are supposed to be engaging with your loved ones which I found odd. I was there too many times where 5-6 people lined up in front of TV and the 2 person staff not to be seen. It s difficult job, but please do your homework on the Dolan house your family member will be living before you move them there.

If you leave a love one at a Dolan facility, make sure you visit frequently. A lot is expected of…read morethe CNA's and some days it can almost be impossible what they want them to do. Our family had many issues and wrote emails several times. Never received any response from this company. For the amount of money they are charging these residents things should be much better than they are there. They are having trouble finding enough staff and what staff they have are not trained properly to handle dementia or Alzheimer's residents. We had several incidents where our father was neglected.

The Pear Tree owners are very responsive to the needs of the family. They communicate quickly. If…read morean employee had an emergency and could not care for my parent, they were there instantly.

From the owner: Pear Tree Home Care has been offering personal care, companion care, and more to St. Louis' seniors…read moresince 2017. We're a family-owned and -operated home care agency with a small, dedicated team of caregivers. Our specialty? Memory care for patients with dementia and Alzheimer's disease. We understand how crucial it is to make people in this stage of life feel safe and comfortable, so that's exactly what our mission is. With a free in-home assessment, we'll determine how much care your loved one needs and devise a plan. From help safely navigating the home to simple companionship, our services are here to make life easier. And if you're a caregiver yourself in need of a day off, our respite-care service is here to shoulder some of your workload. We're here for you and your family however you need us!

Caring for my mom with Alzheimer's has been one of the hardest things I've ever done. We needed…read morehelp but were nervous about letting someone new into the house. Here at Home Healthcare made the transition easier than I expected. The caregivers are calm, patient, and understand memory care. They keep my mom on a routine, redirect her gently when she gets confused, and treat her with dignity. That matters more than anything. If you are looking for memory care in St. Louis and want people who truly care, I would highly recommend calling Here at Home Healthcare.

Here at Home Healthcare provided 24/7 in-home care for my father, who has Alzheimer's. Their…read morecaregivers were patient, kind, and experienced with dementia care, which made such a difference in his comfort and stability. The communication was excellent, and we always felt informed and supported. If you're searching for trustworthy home care in the St. Louis area, especially for memory care or long-term support, this is the team you want. They truly go above and beyond.