My Dad lived at DGS for not quite three years. Our experience has been a good one. We like how…read moreclean and well maintained the building is. Not smelly. The aids and nursing staff were usually very upbeat and pleasant. Everyone can have a bad day now and then and no place is perfect, but by and far everyone did their job and I never had to go far to find someone if I had a question or if Dad needed something. He liked the food and the activities they offer are awesome. Dad enjoyed the music events they have twice a week. Pathways hospice is superb! Dad was on hospice two different times before he passed and they all went the extra mile for him. They kept me informed at all times. My mom lives next door at Garden Villas and I have nothing but positive things to say about the staff and facilities there, as well. I am glad our elder care attorney recommended Delmar Gardens.

I Drove 3 Hours to The Facility and arrived early To Help Out . The Aides Were Amazing. During My…read moreShift The Night Supervisor Came to be Demanding me to Give A resident a pill now because she had family calling her . Instead of responding to her aggressiveness and rudeness, w/ rudeness in return Instantly stopped what I was doing and did what she asked.(The aide then came to me and said that the resident had told her that she had been asking for a pain pill since 9pm) my shift didn't start officially until 10:30 pm and nobody notified or reported it to me until the aide did . 7 minutes before the supervisor came to me with demands.) A hour 30 minutes passed and this supervisor came back stating that she was sending me home and she talked to administration already. I asked to speak with the Adon, Don & Administration. She told me no and that she wouldnt be calling anyone. I told her I had every right and she couldn't deny me going through the chain of command when I did nothing wrong. I said I Would like to talk to the DOn and finally she said okay we can. We were suppose to count and she stepped away to have a private conversation with the DON to get her to back her up. I was looking for her and listened to their conversation when I Realized what she was doing, she then came and told me after I Sat down that the DON stated she wasn't talking To Me , there was nothing to talk about and she was backing up her supervisor. I asked to talk to the administrator, she told me no again and I explained to her that I drove 3 hours to come help to get treated like dog crap for doing nothing. I found the administrators number . She was rude. She Let me start to explain and then mid sentence stopped me and stated it was 2 so in the morning why was I calling her basically and that's how i felt being 3 hours from home being picked on and no where to go . I explained everything and she literally gave no care in the world. Was only worried about her sleep when i would have to sleep in my car. I Asked her did it not matter that staff was there and witnessed it. She said if the supervisor unassigned me then she would just leave for now because she's not there. She then immediately called to discuss how I called her at 2 in the morning. The supervisor stated again she told me that I couldn't talk to her until the morning and that she told me to call tomorrow but she guess i still decided to call after she had it handled already. DOING A URGENT MATTER THOUGH. She told me she was sending me home because I ignored her. Her exact words. Even though I immediately followed the order given. Her Pride allowed her to be a bully. During A URGENT MATTER. I did count and during so, The supervisor susan then implied that i stole a whole card even though stating the count was correct. All because their in house staff failed their duty to archive the card once it zeroed out and left the count, which could have easily been done because it automatically populates. She called her friend the DON and tried to tell her she didn't want to subtract the card because even though the count was correct, she didnt have the empty card. Thankfully the DON instructed her to subtract it due to the count being correct. I will be calling corporate and filing a complaint on Jeanna , Susan and Becky. Agency shouldn't be treated like garbage just because we're not on their payroll. You couldn't depend on your staff and i left the comfort of my home 3 hours away to assist. I have never been treated so poorly. They are unprofessional, inconsiderate, Rude & Selfish. All about themselves . NO COMPASSION. You have To Lead by example and they don't demonstrate characteristics of a leader. Every building I go to calls me when needed because I'm Dependable, compassionate and a hard worker. I don't Appreciate how I was treated. They also didn't cancel my shift. They're trying to avoid paying me my 4 hours for canceling my shift. I recorded a video of them making me leave after 0300 AM so they couldnt say I left prior. We had to do count she made calls during so. Which would still put me at 7. I'm about to start recording all conversations.

Excellent care and support. Incredible staff across the spectrum. Beautiful campus. Delicious…read moremeals. We moved our mom here during a time of grief and stress and made the decision under duress. We couldn't be more grateful to have landed here in this incredible community. Thank you to every member of their team for loving and supporting our moms well being and stability.

My uncle lived here and was very happy. The staff are great and they took very good care of him…read moreuntil he passed.

Our NIGHTMARE started the first morning, my mom called me crying at 11:20am and said nobody got her…read moreout of bed yet, no meds, no breakfast. So of course i was so upset, ready to come up there and get her up myself. I called and talked to the front desk. Eventually, she did get out of bed maybe an hour later. When we inquired about the reason she was still in bed at 11:20am, we were told, We didn't know her preference."!We heard this statement many times during her stay. She was left in bed many times throughout her stay there and they always had the same excuse. Seemed aggravated we would even be concerned about it. There was not one week there wasn't an issue. From, CNA's being verbally abusive to CMT'and nurse's not giving her medication, nebulizer treatments and insulin, her not being checked on regularly during the night. Not receiving her dinner, to which we were told she received it and it came back untouched. No accountability at all, and i mean NONE. Every-time we would ask, Beth the director of nursing would say, "We have to educate staff." EVERY TIME. She was not given her textured altered (pureed) diet. I was so worried she would choke. They did not care AT ALL. Mauri, the day nurse supervisor never had a moment to address anything and always called my mom by a wrong name. She was mean to our mom, even other CNA's told me she (Mauri) "couldn't care less about your mom." So many incidents. She had scratch marks on her one time, and again we got"we will educate the staff." One time she hit her head on the headboard of the bed because a CNA threw her legs into the bed and no one let us know nor seemed to care. They seemed more aggravated that we were upset about it. We eventually installed cameras in her room, and that did help. We still had incidents though, and not minor ones. She had a CNA yell and pointed in her face, and yelled at her and told her to "eat your food and drink your drink" then walked out with my mom crying help me help me, again, we heard, "we will educate the staff." And also, the director of nursing, Beth went in further to tell us "she was not working with your mom that day, just helping out passing out trays and didn't know her". What!?'! So that makes it ok? The executive director, Michael, tried, i will have to say. I am sure i was a thorn in his side because I was in his office at least once or twice a week. He tried to rectify the problem.He would listen and generally seemed concerned. The problem was his directors didn't help him solve anything. The social worker had an attitude most of the time and was terrible at follow through. By the time my mom received her communication cards, she could no longer use them. I felt like i was always needing to fight just for adequate care for our mom. My mom had some fantastic staff, particularly, Dana, a nurse who worked in the rehab section but subbed on the nursing floor, was exceptionally great, and Lucy one of the overnight CNA's was good and my mom liked her. She had others that were good also, Victoria was another great CNA. It was my mom's home. She passed on June 13th, 2025. I did a lot of the CNA work (not just during her last days but the whole time she lived there)., when hospice came in, it did help, although when they were not there, I did the CNA's job most of the time. I needed to, otherwise she wouldn't have had the care. I rotated her, wiped her bottom, changed her, fed her, all things the CNA's are paid to do, but i needed her last days to be good. There were times i would go try to find someone to help me change her or rotate her, but to no avail, so i did it myself. The whole experience was horrendous. They were always saying to us they needed to educate staff, so hospice said they would be happy to inservice staff about ALS. They never took hospice up on that offer nor would they listen to the family when we tried to explain her needs. We appreciated the executive director coming to her room on what would be her last day, and ask how things were going and made sure we had snacks and drinks. But no one and i mean no one from administration ever offered their condolences, through any means, email, card, text, etc. No one. My mom paid $350 a day (private pay) to live there. Not one person from administration ever has contacted our family and said sorry for your loss. What does that say? Their were CNA's that offered their condolences and one nurse actually came to the wake. She became like family to us and we were so appreciative of her care for my mom and that she took the time to come to her wake. We didn't expect administration to come to anything, but we did expect at least a quick email"sorry for your loss." Please please don't make the same mistake our family did. Really reconsider if you want to place your loved one in this facility. You will have some good days but mostly horrible days that you will worry constantly if your loved one is safe or not. -The Kuhlengel Family

A very warm and caring staff who provides excellent care for your loved one. They understand your…read moreconcerns and the communication is open both when you are there and by phone. You are always greeted with a smile and hello from the staff. Our family is very happy to have found such wonderful care with Mount Carmel - Mary D's family

Have a loved one who is a Memory Care resident there. She was celebrating her 90th birthday. The…read morefacility has a small, private room for celebrations. Will seat about 12 comfortably. Fridge and microwave close by. Family has been very satisfied with the care there. Place is clean. Have to check in on electronic machine and check out when you leave.

I wouldn't leave my worst enemy at this facility. The staff is lazy, unprofessional and constantly…read morechanging. They would be better off working at McDonalds than caring for people's loved ones. We were given the biggest "sales pitch" and fell for it at the expense of my parent's health and now quality of life. If this were a place caring for children people would be outraged...it's so sad the same cannot be said about the elderly.

My mom lived here for a number of years and it was fine until she had a stroke and required more…read morecare. In the year that followed, Mom sustained a broken shoulder, a severe skin tear due to a careless transfer, severe head and facial bruising from falling from her wheelchair. The last four days of my mom's life were especially traumatic due to neglectful hospice "care." My brother and I continually alerted staff to her discomfort and agony as she moaned and writhed in bed. It wasn't until we demanded a different nurse who got Mom comfortable - she died four hours later.

Just amazing! This is the place to recuperate! The staff is attentive and kind. The food is always…read morevery tasty and there's a great selection, too. Very easy to request changes.

Dad came here after back surgery at Saint Luke's. He is 70 this year. He's been here two weeks n…read moreleaving Friday as a successful rehab visit. Everyone is so nice n fun n welcoming. Friendly group of women. It might not look like much in some parts but the work done here is worthwhile. Don't let looks deceive u. The nurses pay attention to their clients and their needs. Good views from 3rd floor rooms. Ground hogs was fun wildlife outside on the walks. Pets welcomed to visits and activities to do. Easter services n meals. Would take my dad again if needed!

My Mother has been here for 17 months after a fall that resulted in a fractured pelvis. During this…read moretime there have been six aids that have been truly kind and caring people, now only three of them are left. I question the care during the 2nd and 3rd shift hours when we are not there. She routinely comes up with large black and purple bruises on her arms and legs, and the staff always blames her instead of taking the blame for rough handling. The owner claims this is a 5 star facility...not even close!...but you pay 5 star prices..$300 a day. The "real" 5 star facilities in this area actually look like a five star hotels inside. This place looks like an old hospital inside. The rooms share a toilet without showers. Do your research there are better facilities around.

My parents were reluctant new comers to Cape Albeon. They did not give up their primary home, but…read moreagreed to have a "vacation place" in St. Louis closer to their doctors and family. After a few months they are spending more time there and have been made to feel so welcome. All of the residents and employees go out of their way to make newcomers feel like this is "home". Could not be happier with our choice. Great facility, people, food, events, social life and overall atmosphere. A+

Nurse Nancy Hicks who is a part of Deaconess Faith Community Nurse Ministries is excellent. Great…read morewoman who is passionate about what she does.

HORRIBLE Management! mom and dad were/are there. they attached themselves to a kind worker who…read moreserved them meals and made special meals just for them. dad died, mom is still there. then the MANAGEMENT fired the whole team that cared for our family. "let's save a few pennies and fire everyone who cares about our families" shame on you

Okay, this could be weird because a) I'm clearly not an older adult age-wise, but maybe deep down I…read moredo have a heart of an older lady & b) I don't have a relative or family friend that is currently living here. BUT, I can say as a current graduate student of occupational therapy (shameless plug, if you have no idea what that is, ask me!) who has spent a lot of time in various assisted living facilities, this place is GREAT! I got a chance to speak to some of the residents while assessing the facility & the community is beautiful! The facilities are in tip-top shape & the services provided are above average. The staff seem to be very friendly & in-tune with the residents. When I'm 85+ & still kickin', please send me here!