Dr Robles and Shalia treated me with respect and kindness. I needed a crown and a cleaning and they…read morewere gentle, frequently checking with me to see if I needed a break or more Novocain. The bill was less than I expected! All of the staff are kind and professional. I definitely recommend this practice.

I've been a patient of Dr. Wachs for well over 20 years! Dr. Wachs and her team are the BEST! The…read moreoffice has a very welcoming atmosphere, all staff is very attentive to detail. Don't hesitate to make your next appointment at Family Dentistry of Yorktown with Dr. Jen Wachs.

I have been going to SBOS for several years now, and I can confidently say I have never been more…read moreimpressed with any business. From the moment you walk in, the team goes out of their way to make you feel comfortable, while maintaining the highest level of professionalism and courtesy. Dr. Arnoldt and his entire staff consistently go above and beyond for their patients. The billing process is always handled accurately and professionally, which speaks to their attention to detail and integrity. The quality of the work itself is exceptional, but what truly sets them apart is their follow-up and follow-through--something that is unmatched. Quite simply, no one does it better. I genuinely believe that businesses across all industries--not just oral surgery practices--could learn from this outstanding team of professionals

I am a new patient but am not new to dental procedures or office practices.! I was there for…read moreevaluation for 2-3 implants. It is well run practice with great staff. Dr. Lieberman reviewed my scan and discussed the best options for the best outcome. I feel confident that this will be an excellent relationship and will be proceeding with my treatment. Update: had 2 implants placed yesterday and it was a great experience and better than other implants I had done by others. Dr. Lieberman is very skilled and it was reassuring to receive his call the night of the procedure to see how I was doing. Thank you, Dr. L

I love this place! I have been going to this office for over 20 years and in my opinion, are by far…read morethe best dentists in the area. I drive all the way from Stamford, Connecticut to see them! I won't go to any other dentist. In fact, when I take my children for cleanings to another dentist and there is an issue, I call Dr. Browne's office to make sure what they told me is correct. I also have my children at BGM for mouth guards. I absolutely love the staff and hygienists too! They are very accommodating, experienced and professional. I always feel great after going there. They are all family to me.

I have been going to Dr. Browne for over 10 years. My teeth are so nice and natural no one has…read moreever been able to detect that I have caps. He is amazing and amazingly nice and gentle. The office staff is efficient and nice. I can't speak highly enough about this office.

Amazing experience all around Office staff is friendly and…read morehelpful! Dr Chaudhry is very caring and professional

I had my teeth cleaned with the new hygienist Nya and she was very professional, personable as well…read moreas knowledgeable! I'm a tough critic and I was extremely pleased!! I don't do this shit for just anyone so you know this is real!!

Everyone in the office is very nice. All of my questions or answered in detail. Questions I hadn't…read moreeven thought to ask or answered. Although this is my regular dentist, they were very understanding when I went to a different dentist for a service they did not provide.

I called to schedule a second appointment for a teeth cleaning. The front office receptionist…read moreinformed me that my account was deactivated, the system was down, preventing reactivation, and there were no available appointments for two months. When I inquired why my account was deactivated, she stated it was because I was upset about the cost of fillings and had said I wouldn't return. This is not accurate. During my first visit, I received a full-mouth X-ray and a teeth cleaning from a dentist (not Dr. Avanzato). The dentist reviewed the X-rays, said everything looked good, and recommended a return visit in six months. Before leaving the exam room, I asked about fillings to address a gap in my upper teeth due to receding gums. The dentist directed me to the front desk, where I received a quote that seemed exorbitant. I mentioned that my previous dentist had billed my insurance plan and co-pay for significantly less and indicated I wouldn't get the work done there. The receptionist was not present during my consultation with the dentist. Despite my corrections, the receptionist continued to claim I had refused treatment. I ended the conversation because it was unproductive. After this, I decided not to return to the practice and went to retrieve my dental records. The receptionist claimed she had already emailed a copy of my records and mailed a letter on the same day of my service. I never received either. She again insisted I needed two fillings, which I hadn't requested. I asked her to just send me the records. Later that day, I received an email with a copy of my X-rays and a note that a duplicate letter had been mailed. Two days later, I received a letter, dated the day of my service, stating that I would be better served by seeking another dentist due to a breakdown in the doctor-patient relationship. I had already decided to seek another dentist, but this situation makes me question who makes decisions at this practice, the dentist or the receptionist, who seemed to be providing misleading and inaccurate information.

First, I want to say that the dental hygienist was excellent and the highlight of my visit. She was…read moreprofessional, kind, and made me feel comfortable throughout the exam and X-rays. I scheduled an appointment expecting to receive an exam, X-rays, and a routine cleaning. I received the exam, X-rays, and an Invisalign consultation. After the dentist completed the exam, she recommended a deep cleaning, fillings, and an extraction. Instead of moving forward with a cleaning, I was taken to speak with the financial coordinator, who reviewed the proposed treatment plan and costs. The deep cleaning would have cost over $1,000, with my portion being $477 after insurance. I was comfortable discussing the fillings, but I declined the extraction because it has never caused me any problems, and previous dentists have told me it could be monitored if it remained symptom-free. I explained that I was not ready to proceed with the deep cleaning and politely asked if I could receive a regular cleaning instead. I was told that I could not and that I should find another dental practice. That response was disappointing and felt unprofessional. What frustrated me most was that the deep cleaning was presented as a recommendation, yet I felt I had no choice if I wanted any cleaning at all. At every other dental office I've visited, when a deep cleaning was recommended and I declined, I was still given the option of a regular cleaning after discussing the risks and benefits. This was the first time I have ever been refused a cleaning altogether. I understand that treatment recommendations are important and that practices need to discuss available options. However, I also believe patients should be able to ask questions, decline recommended treatment, and still be treated respectfully. I left feeling like my concerns and preferences were not taken into consideration. To make matters more frustrating, my insurance benefits were used for the exam and X-rays, and I now have to schedule another appointment with my previous dentist to receive the cleaning I originally came in for. Overall, I left feeling disappointed by the experience. While the hygienist provided excellent care, the way my treatment options were handled and the lack of flexibility in discussing alternatives left me with a negative impression of the practice.

Amazing experience and care. I was able to establish care, get X-rays, a cleaning, and have an…read moreassessment for Invisalign all in the same day. The dental hygienist, Dena, is an absolute gem. She constantly checks in on you and your comfort level, making sure you're okay. She really connects with the patient. The cleaning went great. The Invisalign consultation was quick, very detailed, and all questions were answered. The deal is fanatic! Highly recommend. The treatment here is just great, office is very clean, you don't feel rushed out the door. Also, big shout out to the front desk. I lost my insurance card, and they were able to set me up no problem, which was a big worry of mine.

Best dental check up and professional cleaning I've ever experienced. Office is pristine and modern.read more

Nobody calls back. They rarely answer the phone. Not sure what's going there. Not the same practice…read moresince Dr. Paul Hilburg left. Not sure I am happy here! Will have to reconsider.

Just had THE BEST consult with Dr. Park who saw me today for an emergency visit for pain coming…read morefrom a tooth with a root canal that was done by another doctor 5 months ago who couldn't see me b/c he was on vacation. I'm 4 months pregnant and had done extensive dental work in preparation for this pregnancy - an extra cleaning; a scaling; two teeth pulled for a cracked tooth and a failing root canal that couldn't support dental surgery; implant posts drilled; and a root canal (decided to wait to crown the implants post baby) - most done with gas and plenty of novocaine due to a dental phobia that started after a dentist damaged my trigeminal nerve during a botched novocaine injection. So I was extremely disappointed and stressed about a possible infection that would require painful remediation/antibiotics/pulling/who knows what/etc. and that may also be potentially affecting the baby negatively (I've spent my share of time on Pub Med meditating over all the research on how insidious and damaging dental infections are to a developing fetus). But after all that prep, last week, the root canal molar that was done just 5 months ago started to hurt and Dr. Park was able to diagnose the problem (the crown wasn't fit properly which lead to bacteria being able to get into the gumline and cause a gum infection - see X-ray I attached if you are into teeth!), propose a solution (go to a referred dentist - Dr.Jeff Suh, who also has stellar reviews, also in Scarsdale) for a new temporary crown which will then be replaced by Dr. Park during a full root canal restoration following the baby's birth so as to avoid the extra x-rays and stress of doing the full restoration now while still pregnant (plus, I would need gas due to my dental anxiety for the long full restoration procedure and I certainly can't do that whilst pregnant). I just found Dr. Park to be the most thorough, comprehensive dentists I've ever been to - he took time to go over every nuance of the issue, walking me through the anatomy, the issues with the crown, all my options, etc. - all while on an already fully booked busy schedule. I was so grateful. His demeanor has earned my trust and respect and I'm so pleased that I've found a new endodontist! The office is new and each exam room has the latest equipment and is bright, clean, and sunny. The receptionists are super upbeat and friendly, and the dental assistants are also cheerful and very efficient, as well. Don't hesitate to book a visit!!

I had a very bad root canal recently that ended up with my having to go to the hospital. I soon…read moreafter learned that I should have been given an antibiotic prior to the surgery, as most Endodontists do. But I wasn't given anything until after the surgery. Moreover, there was no follow up even after they were told I was going to the hospital. Never again!