We lived in this apt, and later started noticing roaches which we called the apt to come check but…read morenever did. When the year was about to end i received a notice to vacate the apt with no reaso or whatsoever and still sending bills and rent notice to be paid when we can't afford. i wouldn't recommend this place. never. Don't do that, it's wrong torturing people who are already suffering to make a living.

100% would not recommend. Sonia handled the tour. She said one rate for the exact unit during the…read moretour and then once I applied, she told me a higher rate. If I didn't want to pay the higher rate, I could get a unit with older appliances. The bottom of the barrel offer. Nowhere in the entire email communication mentioned the new rate before I applied. It was never agreed. Never discussed. Don't fall for their "current" prices because it'll change after you sign.

speaking of packages, I can assure you they are never safe. They are pretty much gone by the time…read moreyou get to the lobby to get them. Trash room/dumpsters are always overfilled. Carpet never deep cleaned (so you will see dog pee and whatever else). If you are moving in, be ready, for a bunch of BS.

My husband and I have lived at the refinery for almost 2 years and have had an overall great…read moreexperience! We love the spacious apartment , layout, and amenities. There is some overhead noise from being so close to the airport, and if you live by a trash room it can get pretty loud, but all those things are not really within anyones control and we've learned to tune it out. Maintenance is always friendly and responsive to requests. We have had some packages stolen however and there's not much the leasing office has said when we reach out about it. We have always been good about going and getting packages the same day, but sometimes people are unkind and snag them anyway. Additionally, the increase money for parking that they recently added was unexpected considering we already pay for an additional spot since we each have our own car. When we bought a new car we had to replace our old one we had more fees to pay. We already pay a lot of money in rent , parking, amenities, and trash fee ( which we do not even utilize) and the mandatory parking charges were unexpected and don't seem to keep random people out of the garage anyway. However, those details aside, we have had a positive experience with friendly neighbors, convenience to highways, and nice apartment interior. I would recommend living here!

I enjoyed the first 6 months of living here but that all changed when numerous teens started…read morebreaking into the building. I started to feel unsafe walking the halls and coming home at night by myself. I was constantly on edge. Management told us to call the police anytime groups of teens were loitering in the building because there was nothing they could do about it. I grew to be very uncomfortable living here and it diminished what I loved about the property. I loved my apartment and the property was maintained so well. Huge shoutout to the maintenance team here because they have been the best I've ever had at any residence.

This development is very expensive for what they actually deliver. During the past two and a half…read moreyears have dealt with noisy, disrespectful neighbors who ignore no smoking rules with impunity. These same people would get into loud fights with their roommates, double park in front of the building and have parties late into the night after the quiet hours. The front gate and entry doors are frequently broken, this is a safety issue. Groups of teenagers loiter in community hallways, stair wells smoking pot and playing music. These incidents have been reported again and again to the management. These teens do not live in this community. Over and over again were instructed to call the police when these concerning events occurred. That is it. No involvement by the management. Packages have disappeared because they were left on the floor when the entry doors were broken. The quality of life has grown worse with excuses and deflection being offered instead of resolution. There are developments nearby which are less pricey. There is damage in the gym, the unit windows are poor quality, let draft in. TVs in the common areas, new phase, do not work. Cheap carpeting and blinds, noisy appliances which are dated. The best part of living here is the hard working maintenance team. To sum up our experience very disappointing.

My brother has been a resident at Verde at Howard Square West for the past few months and since…read morethen it has been one major issue after the other. Upon moving in the apartment was extremely filthy and smelly, you could tell it was not properly maintained or cleaned before they setup the move in for him. Within weeks of moving in both the refrigerator and microwave in his unit stopped working randomly. After he submitted numerous maintenance requests, it still took them ONE whole month before they finally repaired it. He also complained and submitted a maintenance request over two weeks ago for someone to replace his air filter in his unit and till this day the air filter has not been replaced. I recently came to visit and I can confidently say that the living conditions at Verde are unbearable and unpleasant. The overall quality of the building is horrible. The floor tiles in his bathrooms are misaligned and have spaces in between them that can cause an injury if you step on it barefoot, the hallways have a foul odor and if you still happen to come for a visit you will be met with numerous "F U" signs that people have carved into the wall. To top it off "Nia" in the leasing office is rude and she should not be in a position of customer service. She clearly does not care about the concerns of the residents.

been here for about three months I had an issue with getting a storage unit and Im so grateful for…read moreJune the maintenance guy he went over and beyond to help me to make sure that I got the proper unit took his time made sure I got my keys before he even left work. Awesome truly appreciate. it thanks June

We have lived here for seventeen months. In the beginning everything was good. When we first moved…read morein we felt like some in the Leasing Office made living here fun. Danielle (who is no longer here) made us feel really welcomed here, and Chris was very pleasant and welcoming as well. Now, management has changed and fun living and feeling welcomed here is no longer a feeling for us. The amenities here are supposed to be a part of living and paying for a luxury apartment, but here that isn't the case anymore. We used the Community Room for a friendly and fun gathering for the holiday. We were given permission to use the room. After using the room we were first charged $1,000. After retaining an attorney, he advised us that there is nothing in our lease stating that they can charge us for using the room. After receiving the letter from our attorney Christy and Jasimon changed the $1,000 to $500. Which we haven't paid, because it's not valid or fair. I feel like we were targeted for them to get extra money from us for the activities that they have here. People use that room all the time, even the night before we did and they were not charged. A fact that I know! It seems like since management changed, everything has changed for the worst. Why live in a luxury apartment if you can't utilize the amenities that you're paying for? I have had two packages stolen that has still not showed up. Thankfully, the two companies resent my orders to me. This week has been the fourth or fifth time that we had to put in a work order for the microwave. It keeps cutting out, and tripping the breaker. The last time we smelled smoke. I have asked the last maintenance guy to put in an order for a new microwave. We'll see what happens or how long this will take. I pray that living here gets better and back to fun the way it used to be.

I have lived here for three years and after JAG bought the building it has gotten so much worse…read more The leasing office never seems to work except for one lady, Jay. If she's not working everyone is goofing off or just laughing in the one girls office. I used to call and get a message to people but not any more. I submitted a service request three weeks ago about my faucet not working in the sink. Called about it. Said it'd be fixed by the end of the week. That was last Friday. Still broken. In short they do not have the same standards as before and it starts in that office. I don't know if it's poor management or what but they need to rethink who they hire and how they work. They are nice. I will say that. But really just goofing off in suits most days. My lease isn't over until December but I am not renewing. Not here.

TLDR: they have roaches. If you live in 6850 apt 116... God speed. DONT put your rent on autopay!!!…read more Let this be the only review you consider. I see all the 5 star ratings based on the tour..... your apartment will be NOTHING like the demo apartment. No what it will be is roach infested with broken appliances. Consider yourself LUCKY if you have a working washer and dryer. They gave me 3 different washers from a vacant apartment and all 3 were broken. It took FOUR MONTHS for them to finally buy a new washer and dryer set. AGAIN, on DAY ONE I saw roaches and had broken appliances. They don't care about the pest issue. It's actually disgusting the amount i paid to be terrorized by bugs. Avoid building 6850 and especially avoid apartment 116. And PLEASE stay on top of your BILL. They will scam you hundreds of dollars if you dont pay attention to what you are paying. DO NOT PUT RENT ON AUTO PAY.

Been living here for 3 months now and CANNOT WAIT UNTIL MY LEASE END! Shoot I am contemplating on…read morebreaking the lease. 1st thing: moved into the apartment with a roach infestation. Notice roaches while unpacking one night and ever since I've been seeing them everywhere. Yes pest control comes every two weeks but whatever they are using don't work! Second my ceiling was leaking for two weeks and started to mold(one room mold from top to bottom on every wall) It took maintenance a week to even come look into the problem and another week to find someone to fix it. Guess what they just painted over the mold instead of actually getting it out of the apartment. Three weeks later another section of my apartment is leaking, let's see how long it takes this time to fix it. My guess I'll be living with even MORE MOLD. Shoot zero stars if I could ! Don't do it to yourself

want to just take the time to express how thankful i am for every staff that makes everything run…read moresmoothly even when it gets out of their hands. want to thank Sophia Shannon Andy Dave Jamal etc living here having help all if anything we need is definitely appreciated

Avoid Renting Here at All Costs…read more I regret moving into this property. The management is disorganized and clearly prioritizes profits over tenants' well-being. My son has chronic respiratory issues and severe allergies, and our apartment's carpet has exacerbated his condition significantly. When I signed the lease, I was shocked to discover that the carpet in our "luxury" apartment was reused from a previous tenant. Despite promises that it was cleaned, it had a noticeable odor, visible debris (including food, hair, and earrings), and was clearly not suitable for someone with health sensitivities. I have provided ADA disability forms and letters from my doctors requesting reasonable accommodation to replace the carpet, yet management has refused to address the issue unless I pay out of pocket. They've shown zero empathy for my child's health and have ignored their responsibilities as landlords. This experience has been nothing short of a nightmare. If you value your health, your family's well-being, or even basic respect from property management (Mayra Marquez-property manager, Scott Goldberg-regional manager, and Keith Gillan-chief operating officer, do not rent here. Pros and Cons of Living Here Cons: * The apartment is falling apart. * Poor security measures. * Lack of communication from management. * Dirty and poorly maintained interiors. Pro: * The view from the outside is nice.

Marketed as a place to enjoy quiet and peace. This complex suffers from theft, heavy odors of…read moresmoke seeping throughout buildings, loud parties and very little to provide for long term enjoyment. From the loud parties at clubhouse to the lack of care in the further buildings. It seems like most of the effort by management is to protect themselves from legal recourse as they dance around their own lease requirements. Parking can be almost nonexistent depending on where you end up building wise and your car is largely at risk of theft with little to no protection. Expect to risk facing secondhand smoke as there is zero enforcement of the non-smoking clause in lease and the ventilation within the buildings is unable to prevent seepage from marijuana, incense, burnt cooking and the sort. Anyone with known health issues would not benefit from living in such a location. The complex itself is a health hazard, inadequate ventilation, lack of enforcement of contractual aspects of lease, and aging appliances make this place largely unsafe to truly live at. These buildings are not made to habitable after 10 years of foundational settling. Walls are split and then poorly patched and painted, sprinkler pipes are poorly insulated leading to many winters of burst pipes, make a good look at your apartment when you move in it was probably fast turn around and poorly repaired.

do your self a favor and move somewhere else. The new management is rude and unprofessional. the…read morenoise level is crazy poorly built and the hallways smell of weed unsure who they are now letting in this apartment but it has turned into a hood!

I can't say enough good things about Luke and the entire Bozzuto team. They've been absolutely…read moreamazing--responsive, caring, and genuinely dedicated to helping their residents. I've had some personal health issues recently, and they were incredibly accommodating and empathetic throughout the process. Their kindness and professionalism made such a difference, and I'm so grateful for their support. I'd also like to share a short story that really shows the kind of community Bozzuto helps foster. I was having a particularly hard day--arms full, struggling to get the door open and manage my dog, and just trying to hold myself together. I was crying when a young boy, maybe 11 or 12 years old, asked if he could help me. That simple gesture made me cry even more. He offered to carry things or even walk my dog to my apartment. I told him how much I appreciated him, but that I would get it done. He still walked up to the the elevator just to make sure I got in okay and so he could push the button for me. Whoever his parents are--what fantastic people you must be! Moments like that remind me how special this community truly is. Thank you, Luke, and the whole Bozzuto team, for everything you do and for creating a place filled with such compassion and kindness. Highly recommend!

Not a safe community, whatever you do don't move here. Management needs improvement. There's…read morenothing done for the safety of the community. Rent is extremely high and the customer service is trash. It's not worth your money or time

working with Cyndi has been excellent! i came to tour several months ago before i was ready to…read morelease just to get a feel of the neighborhood after hearing some things from friends who currently live there and she was super helpful and patient with all my questions. I had decided to swing by again last week now that August is closer and we found the kitchen finish I was really excited about. she remembered our last consult from months ago which I didn't expect and it was like we just flowed so easily. I had still been shopping around the area and the level of professionalism and friendliness at Sherwood with her certainly kept the apt my top choice.

There's a lot to say but I'll just highlight that despite having renter's insurance and sending…read moreover proof of insurance over a dozen times, Sherwood Crossing is still charging us a Damage Waiver fee every month. Just cuz they can, I guess? I've called and visited the office and emailed many times, we've done every step they've told us to do, our insurance never lapsed in the first place, and we're still being charged as if we don't have renter's insurance. They do not care, they are happy to take the free money.